超棒”

這家酒店是三家連鎖飯店之一,尤其是在雪季可以在房間看到冰樹是一大享受,而且離湯百八步及室內大風呂(雖然目前整修中)都不錯 入住時還有免費接駁車接送至姊妹飯店泡湯(有時間限制),尤其藏王四季酒店的泡湯也不錯(免費使用喔),下次還會想再入住

很讚”

服務很好，山形站免費接駁加分，飯店的高樓層景觀不錯，可以免費到姐妹館泡湯，退房後也可以泡湯，向櫃台索取毛巾即可；餐食跟藏王國際是差不多的。

很讚”

房間很棒，服務人員很親切

很好”

Nice staff with hearty service but need some patience in communicating with them (they're not good at english :P)

很好”

Nice staff with hearty service but need some patience in communicating with them (they're not good at english :P)

很好”

nice staff with hearty service even though they're not good at english.

普通”

整體而言還不錯

超棒”

服務很好的一家溫泉旅館 泡湯區 房間 都整理的很乾淨。回程還免費送至山形車站的服務也很棒

超棒”

沐浴間之露天風呂，頭頂不露天，感受不到飄雪在身上,有點遺憾!

很好”

非常優質的旅館，館內各項設施及服務都很夠水準

超棒”

Good onsen especially the outside one. Good view after snow

很讚”

Onsen facilities were very good. Meals were delicious. Staff was helpful and friendly. Room environment was fair.

超棒”

和式房非常大，服务员很友善，晚餐完全吃到撑，第一天是烤牛肉，第二天是牛奶汤底的涮涮锅，百八步汤很不错，尤其室外可以感受一下冰火两重天。在酒店租的雪具一般，尤其是服装，有些旧。

很讚”

Less food variety in breakfast buffet

超棒”

Very near ropeway for snow monsters. Spacious room, Good dinner and breakfast. Great onsen especially the one in separate building.

超棒”

We had a great experience and our favorite parts are the delicious foods and the outside spring in the snow

超棒”

We had a great experience. The food was the best part, and the outside spring in the snow was also great.The only problem was that, during the check-in, we told the counter that one of us had to leave one day earlier, and the counter promised to change the

很好”

Nice hotel in good location just next to rope way. Outdoor onsen was terrific. Dinner was great however we felt a bit disappointed on breakfast variety and quality

超棒”

Overall, this is one place that I will recommend to friends. Only downside is the shortage of English speaking staff. I have booked again at this hotel and wanted to drop an email about my delay in reaching the hotel. But I cannot find the email address. A

很讚”

It is great and thoughtful of the hotel to provide snow boots which is very useful to walk ard the snow covered vicinity. Would be great if the staff can speak English or Chinese on top of their good service.