很讚”

服務十分好

很讚”

We were so impressed with the hospitality and friendliness of the staff, from the gentlemen at the front desk to those serving us meals. Thank you very much!

普通”

如果白川鄉不是客滿，我不會選擇這裡

超棒”

The ryokan is located just opposite to the bus terminal, within walking distance, you can access all the sovenir shops and cable car stations. The onsen are nice and you can rent the whole selected hotsprings at low price in the morning. The meals were imp

很讚”

NICE hot spring

超棒”

很傳統的日式旅館，簡潔，乾淨，服務人員超親切，湯屋超舒適，住得非常愉快，若能提升刷卡的便利性會更好～

超棒”

convenient in traffic and friendly staff

超棒”

溫泉很棒 服務親切

很讚”

Tsuruya is awesome. The rooms are large and clean with excellent food and service. Meals have 10-12 dishes (most small, with a few mains) and are high quality and filling. The hotel is located across the street from the bus stop, meaning a bit of a hike (a

很好”

Large room (14 tatami mats) with view of ski slopes. Outdoor onsen small and not as warm as indoor. Food is oishi, fresh ingredients from Yamagata including the famous regional beef. They also offer to serve bread for breakfast if that suits your diet (wou

很讚”

Love the Private Onsen very much. This is good for foreigners who are not familiar with getting naked in front of people. We like the location which is just opposite Bus Terminal. And there is Hotel Shuttle bus sending us to Zao Ropeway where we can get

超棒”

perfect location very nice staff excellent food

很讚”

English speaking staff is big help!

超棒”

The service is impeccable and attention to the slightest details. There is an English speaking staff who is very helpful and friendly. We are a family of 4 with 2 kids of ages 6 & 8. First time traveller to Zao Onsen, we feel highly important and comfo