在櫃台的男老闆，年紀雖大，但是仍盡力幫助住客解決問題，在checkin時，仍盡力服務各種不同的需求 也跟老闆買了晚上看樹冰的行程，會包含來回接送 跟飯店租雪具，老闆派人載我們去山下租，也有來回接送 住在此飯店依靠飯店的車輛進出會比較省力，建議盡量跟飯店購買服務或者行程 此預定有包含早晚餐，服務人員訓練有素，並盡力服務客戶需求，也笑容滿面，非常的感謝他們的協助 魯貝爾的晚餐非常的令人驚艷，每晚的宴席的菜色也都有變化，非常的美味 最後一晚也加點了山形和牛，非常的令人感動的味道，非常好吃，同時
We have a wonderful stay at Le Vert Zao, and were well taken care of. A memorable ski holiday.
Overall, I really enjoyed my stay. The food was excellent. To my surprise, the ski equipment was very good and expertly tuned. The owners and staff worked very hard to please all of their guests. I would stay there again, but it would be better to have
We stayed 4 nights at Le Vert Zao and loved it. We were picked up from the station and taken to the hotel. Our room was fabulous - we had a Western/Japanese room and it was very spacious and comfortable. The beds were very comfortable and the room was l
Great place to stay. Had all the facilities required of a ski lodge. Also good food and very helpful and caring staff. Would stay here again.