Staff are very friendly and the service is excellent.
Very nice staff who greeted us outside the hotel and lead us to the bus stop. Comfortable room, nice onsen and delicious food. Very good price too! Certainly will recommend to others!
Those senior people who serve us are really friendly and insisted to let us know the tradition of Japanese style hotel. I appreciated their patience a lot. I really learned a lot and enjoyed the stay.
Staff spoke very limited English but they more than made up for the language barrier through providing a truly warm and hospitable experience. One of the staff specially walked with us to the bus stop on the day of our departure. Food was amazing - very de
This is our first onsen stop for this trip and it was really impressive. The room was very clean and nice. The meals provided were sumptuous and delicious. Overall we enjoyed our stay here very much.
Warm welcome when we arrived and this in english. Only front desk speaks english, but I guess that should be ok. Always very polite and they tried to communicate with us. Besides the private Onsen, the Onsens are clean and well maintained. The private Ons