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北海道新雪谷希爾頓渡假酒店 Hilton Niseko Village / ヒルトンニセコビレッジ

北海道新雪谷希爾頓渡假酒店 Review

Total Score

4.171件評價

JAPANiCAN.com的評價是旅客入住後,對住宿設施所發表的評價。

評價內容

客房 : 4.0 服務 : 4.2
餐食 : 3.8 風呂/Spas : 4.1
地點 : 4.5 交通方式 : 3.8

Mark

男性 / 40-49歳 / 新加坡

親子 (幼兒、兒童)

4.8
客房 : 5.0 服務 : 5.0
餐食 : 4.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 5.0
發表日: 2014/03/31


The Hilton Niseko experience has put the fun back in skiing for me and my family. 1st location to the slopes is key with a family with young children. The headache of getting the family and gear together is eliminated. You are at the base of the mountain with convienent access to everything.

Where I found the hotel exceptional was the hotel service. The concierge Suzuki and the front office manager went out of their way to make the experience very memorable. Most people tell you not to listen to recommendations that you may not experience yourself such as special occasions ("halo effect"), but as a frequent traveller I can tell you that this felt like normal operating procedure - meaning the hotel staff goes above and beyond on a regular basis to ensure guest satisfaciton. I don't know when I will be back in Niseko but when we do, there will only be one choice - the Hilton.

Pat

男性 / 20歲以下 / 新加坡

親子 (幼兒、兒童)

5.0
客房 : 5.0 服務 : 5.0
餐食 : 5.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 5.0
發表日: 2014/03/20


Excellent location for skiing and a great onsen to relax after a great day of fun. Breakfast is sumptuous too.

pooky

泰國

情侶

4.3
客房 : 5.0 服務 : 4.0
餐食 : 5.0 風呂/Spas : 5.0
地點 : 3.0 交通方式 : 4.0
發表日: 2014/02/26


Nice hotel,very big room,beautiful onsen and very delicious dinner.The end of slope is too flat so we must walk to the ski lifts not skiing to the ski lifts.

GMJ

男性 / 20-29歳 / 英國

一人旅行

4.3
客房 : 4.0 服務 : 5.0
餐食 : 4.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 3.0
發表日: 2014/02/25


Amazingly located for the skiing, but there isn't much to do in Niseko Village itself (the main 'action' is in Grand Hirafu, linked by a free hotel shuttle and the resort's own bus service).

香港

情侶

5.0
客房 : 5.0 服務 : 5.0
餐食 : - 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 5.0
發表日: 2014/02/24

Jim

日本

團體旅遊

4.8
客房 : 5.0 服務 : 5.0
餐食 : 4.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 5.0
發表日: 2014/02/24


Great access to the best boarding (skiing) conditions in the world. Powder snow and heaps and heaps of it.
Very friendly and helpful staff. Service is clearly a priority.

bronoman

男性 / 30-39歳 / 新加坡

情侶

4.7
客房 : 5.0 服務 : 5.0
餐食 : 5.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 3.0
發表日: 2014/02/05


awesome stay, great room, ski rental next to hotel, direct access to lifts and gondola, plenty of options for food and other activities, nice onzen bath

Kelvin

男性 / 20歲以下 / 香港

夫婦

3.2
客房 : 2.0 服務 : 1.0
餐食 : 3.0 風呂/Spas : 4.0
地點 : 5.0 交通方式 : 4.0
發表日: 2014/01/09


I am a Hilton Honners Diamond member, and have been stay in many Hilton hotels in the world. This hotel is not live up to the brand name of Hilton.

Rooms are small with washing basin installed outside of the toilet. No in room wifi service.

Service is even worst. The front desk is not very helpful. I need to find out that there are free shuttle between Hirafu and the hotel. I need to call out the front desk manager in order to ask them to help me to book a shuttle from the hotel to Sapporo. (Initially, I was asked to do it myself since this hotel do not provide this service.) What is even more surprising to me is that they screw up my bill when I check out. They are not sure if my bills are paid or not ...

In short, I will recommend my friends not to stay in this hotel.

Cynng

新加坡

親子 (幼兒、兒童)

4.8
客房 : 5.0 服務 : 5.0
餐食 : 5.0 風呂/Spas : 5.0
地點 : 5.0 交通方式 : 4.0
發表日: 2013/07/30


Great experience overall. It is ideal for a quiet romantic getaway.

澳洲

其他

4.5
客房 : 4.0 服務 : 5.0
餐食 : 5.0 風呂/Spas : 4.0
地點 : 5.0 交通方式 : 4.0
發表日: 2013/02/22


Fantastic Hilton hotel. One of the best Hilton's I have visited

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