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While I do not typically write reviews, I thought I should say something regarding Hilton Tokyo. Excellent customer service from check-in and beyond. We were fortunate enough to have an executive room which I highly recommend if at all possible. Little

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We had such a pleasant experience at the Hilton. The staff were so friendly and accommodating and the services available made our stay more relaxing. We would definitely recommend the Hilton Tokyo to everyone and we will definitely return!

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This is a very modern, well appointed hotel. The room was spacious and very comfortable! Very clean, great bathroom, nice views, very quiet. All staff speak good English. And the buffet breakfast is the best I have ever had anywhere in the world! I hi

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Perfect accomodation for holidays, close to Shinjuku station and shopping places.

ดีเยี่ยม”

Amazing room! The bathroom was incredible (was worried about the shower but it was great). Service before coming was amazing as they made all our dinner reservations for us via email. Location is hard to gauge as everything is so spread out but it was conv

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Good location and service is great. Food is expensive, take the shuttle and eat at the train terminal.

ดีเยี่ยม”

Spacious room and newly renovated. Service was great: the hotel allowed us to deposit our golf bags with them three days before we checked in, saving us the trouble of carrying them with us before moving into central Tokyo. The hotel is a bit far from Shin

พอใช้”

The worst experience I ever have had in a 5 stars hotel. Customer service was horrible and expensive. This is not a 5 stars hotel’s facility. On arrival, no one come to help us to carry our luggage, We had to carry luggage to our room even though we were

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Outstanding in every aspect Extremely polite, courteous and helpful front desk staff

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Out standing

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Hotel is in a good location. Not to far off the Tokyo Metro and a short walk from Shinjuku station. The staff here was great on check-in. The concierge did a great job getting our dinner reservations booked from afar. I would certainly stay here again.

ดีมาก”

Room was clean and tidy and staff were very nice and helpful to us.

พอใช้”

Rooms were typical Hilton so no surprises here. What every traveler choosing this hotel needs to know is that this is a large hotel with very few staff and this is especially obvious when the hotel is busy like when we were there week of Dec 21. Waited 20m

ดีมาก”

Close to metro station & supermarket

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Hilton 5 star std . Nice spacious room .buffet breakfast good , crowded as its xmas period. 15 mins walk to Shinjuku JR station ,shopping n eateries . Airport bus pickup convenience . Starbucks next door . Keio plaza hotel has more restaurant choices .

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Nice and comfy hotel

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Requested extra bed n it Coz the room has no space n the extra table was removed

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Was abit disappointed. Reached the hotel via taxi with 8luggages with family but there were no bell boy to assist at all. Was there for 6nights n the bfast were all same throughout.

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Have stayed at the Hilton Tokyo 4 times. It will always be my home when I am in Tokyo. The service is outstanding, especially their concierge Nakamura-San. There management staff has always greeted and welcomed me back to the hotel. Location can't be beat.

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Gail Aiko