Cross Hotel Sapporo

[Notice of Lodging-wide Closure due to Plumbing Repair]
Due to plumbing repair work, the entire lodging will be closed during the following period.
[Schedule]
Jan. 7, 2026 (Wed.) 12:00 - Jan. 8, 2026 (Thu.) 15:00
- Check-out on Jan. 7 (Wed.) will be until 11:00 as usual.
*Late check-out is until 12:00, and any extensions beyond that time are not allowed.
*Luggage cannot be stored after check-out.
*Breakfast service on Jan. 7 (Wed.) will be available as usual.

To Guests with Food Allergies:
As the lodging's restaurant mainly serves meals in a buffet style, various menus are prepared in the same kitchen with the same cooking utensils, and there is a possibility that allergens may be mixed in trace amounts during the processing and cooking of food. In addition, due to the nature of a buffet-style meal, there is sharing of items such as serving chopsticks and tongs, and washing of dishes, etc. is done in the same area with the same washing equipment, so it is not possible to completely prevent allergen contamination. Therefore, to prioritize guests’ safety, lodging staff will refrain from creating menus for guests with food allergies, as well as from providing information or labeling about allergens in the ingredients used in meals. Lodging staff would like to apologize for the inconvenience, and kindly asks guests to understand the above and make their own judgment on whether or not to partake of the food. Furthermore, guests with food allergies may bring their own safe foods such as allergen-free, retort-pouch foods as well as tableware. If bringing in food, please make a notification at the time of booking.