보통”

기온차가 넘 심해 객실이 추워서 온도를 올려달라고 부탁했더니 1인 전기히터를 가져오기에 그크기로는 되지않은니 히타를 넣어 달라고하자 직원이 자기상관에게 전화를해 히타를 켜달란다고 설명을 하자 외국인아니냐 하며 적당히 넘기라는 말에 내가 전화를바꿔어 일본말로 따지자 당황을 하며 하더이다.일본말을 하는사람에게는 네.네 하고 아니면 적당히 대하는 직원들 태도에 정말 화가 많이 났습니다.

매우 좋음”

삿포로에서 꽤 거리는 멀지만 겨울이나 가을에 오면 좋을 것 같습니다. 물론 여름에도 시원합니다. 운해테라스에서 운해는 보지 못했지만, 운해를 보게된다면 정말 좋을 것 같습니다. 다양하게 체험할 것들이 많아서 좋습니다. 수영장, 야외 온천이 좋습니다. 식사도 여러곳에서 먹을 수 있어서 선택권이 많습니다. 객실은 아주 세련되지는 않았지만, 크게 불편하지는 않았습니다.

최고”

다른 숙소 2배 가격을 지불하고 머문 곳이라 기대가 컸습니다. 리조트가 넓었고 운해테라스. 가이유칸. 물의교회를 이용했습니다. 운해테라스 위쪽으로 산책로도 있고. 더타워주변 카페에서 6시이전 체크인으로 웰컴 드링크를 마셨다면. 미나미나 비치 파도도 즐겼다면 좀더 즐거웠을 것 같습니다.

최고”

객실은 깨끗했지만 화학약품냄새가 나서 조금 불만였네요. 조식을 다양한 곳에서 할 수있게 한건 좋았습니다. 직원분들모두매우친절하였습니다. 파도풀과 노천온천욕도 훌륭하였습니다. 공항에서 차로이동하는데 크게 문제는 없었습니다. 매우만족스러운 숙박이였습니다.

매우 좋음”

My room has a good view and service was very good. I hope to revisit it someday.

최고”

I really enjoyed my stay at Hoshino Resorts Tomamu The Tower. The shuttle from the train station to the hotel is very convenient and the service I received from check in to check out was outstanding. I only visited the Unkai Terrace, but I wish I could h

최고”

Location is excellent and the staff are all very polite. Parking is free. Lots of activities at the resort.

양호”

The reception manager was rather rude. When we asked questions, he stopped us and he continued talking. When we mentioned that we are more conversant in English, he ignored and continued in Mandarin. It was a frustrating reception experience for us. We end

최고”

The views from both windows of our 27th floor large, spacious room at this resort hotel were awesome - the evening views were so pretty! Everything in the room was so comfortable: beds, pillows, sofa area. We especially appreciated the large bathroom. T

좋음”

A nice and relax place. Only if I booked earlier for a cheaper rate. Paying a bomb for this trip due to last min booking.

최고”

Great location and large scale hotel/resort. Selection of restaurants and activities are huge so it's good to stay few days here with kids. Room is much much bigger than most of hotels and all have great view.

최고”

Room is very clean and spacious.

보통”

Nice place with many kinds of activities. Access to hotel is good with welcome service. Ice village is not completely serviced. Spa is vry nice.

매우 좋음”

Went on 12 Dec the ice village was not ready at all, was so disappointed. Resort could have warn on this. There's a few restuarant but still couldn't cope with the crowd, had to wait for an hour for the table. Service was excellent and staff speaks good En

우수”

A nice view from the room even though it was raining on the day we checked-in. The welcome drink was wine and dessert is not bad. A good resort to just chill and relax when you have time. It gets crowded at the restaurants during meal times so have to be p

우수”

This is my 3rd times in this resort but the last visit isn't as what I expected. I used to love the foods serve in the restaurant but this trip there is some disappointment with the quality of food at nininupuri. Another set back is the transport, there is

무난함”

Not really convenient , all faculties has to be accessed by credit card

양호”

Nice view from room

무난함”

Actually I went to this hotel for pleasure and relaxation, but I didn't feel quite good because the arrangement for a shuttle bus between the Tomamu station and the resort was terrible and very messy. Especally very many people jumped a queue when gettin

매우 좋음”

There were many Mainland Chinesr Tourist and they were LOUD. The resort itself was good with good selection of food. If you happen to go to the ice village, do not buy the marshmallow there as it was sold for 500 yen. Other places in the resort only sold i