매우 좋음”

There is no non-smoking room. The air inside the room is polluted with cigarette smoke and is suffocating. Though air freshener is provided for cleansing it takes a long time before you can settle down. Quality of the meals is good and satisfying. Although

양호”

The room we stayed had a great Mt Fuji view, it was stunning. Food was quite average, service was not bad. Overall, I do recommend this place.

최고”

Upon arriving at this ryokan, I was surprised that the hotel was much bigger than I expected. After reading several negative comments, i was skeptical but after coming here, I am happy with my decision on choosing this location. The service was impeccable.

무난함”

This ryokan was extremely strict and unhelpful. They were also quite rude over the phone. We were on our prewedding photoshoot and needed to enter the ryokan 30mins before the check-in time to do a costume change. They said no and didn't even bother to che

매우 좋음”

Hotel has provided us a pick-up service. When you arrive at Kawaguchiko station, you can go to travel information room and staff will call to the hotel for us :) Staff rarely speak English but we can understand each others. Room is very spacious, quite cle

우수”

Stayed here with a couple of friends who were visiting the country. The room was standard for a ryokan; good, comfortable, but had a great view of Mt. Fuji. The bathroom had some mold, which is still understandable due to Japan's humid climate. Service

양호”

Good hotel for price. The room view is not that good. The location is poor since there are less frequent bus passes. It is a walking distance to minimarts if the weather is good.

최고”

Great experience and great service! Thank you very much! The onsen and the food was amazing!

우수”

We had excellent time during our stay. Room is big with Mt Fuji vuew, b fast and dinner are excellent. The portion are a little bit too much for us, so we can not finish all. But varies for the 3 nughts we stay over there.

좋음”

I just spend a one night week-end on the hotel, but it was great! The room had a wonderfull view on the Mt Fuji, as promised by the online reservation. It was a japanese-style room, very beautyful and confortable, like a real old japanese room :) The hoste

양호”

The food was quite good and the staff was pleasant and helpful, but the rooms were somewhat old, not as spotless as most Japanese inns I've stayed in, and my room in particular was quite loud, being situated facing the main road and overlooking the hotel e

무난함”

Bad service, no explanation about open bath in room, no explanation about food, unfriendly staff. Food served too quick in comparison to other ryokan very mediocre. Price paid too much vs quality. Disappointed stay.

우수”

Nice room and location . We can see Fujisang from our room.

최고”

Good service and environment

무난함”

衛生不佳，浴簾上一整片發霉，馬桶明顯沒有清潔(上面還有一大圈汙垢)，房間壁紙破損，早餐也不符價值，大地雷。

좋음”

連續住三晚，餐點都不一樣，服務算用心了

양호”

飯店外就有巴士站，乘車方便，2天的餐食都有特別留意準備了不同的食物，但房間的和式墊和以往入住的飯店和式房相比太硬，睡起來全身酸痛…

우수”

房間很大，風景直接面對富士山

무난함”

事先聯絡說可送迎，但入住後，要出門到車站，卻說因人手不足，要等1小時，只好自己花日幣500元等近1小時搭公車到車站轉車，第二天不敢勞駕他們，完全自理，第三天退房，提出8：20到車站，只要10分鐘的車程，也說要2小時候才有空，能等嗎？所以又花了1070日幣自己去了。真差！又連住2天提出減價，推給japanican.com怎麼辦？無奈，真糟。只有在背包客棧上訴苦了。

우수”

Staff is very nice and helpful! The hotel also provides bike rental which is great to explore around the lake. The Japanese style room has the awesome window view of Fuji Mountain.