Very good”

Friendly and helpful staff

Exceptional”

My family especially my daughter loves the private hot spring inside our room very much. The room is spacious and cozy. The food is delicious and authentic. The staff are very friendly. Overall a highly recommended ryokan.

Excellent”

The best ryokan we've ever stayed at. The front entrance is beautifully laid out and really sets the atmosphere as you arrive. The room was a nice size and had a great picture window overlooking the rest of the town. The food was great, and the chef even c

Exceptional”

The hotel staff are very helpful and nice. We enjoyed our stayed there. Near to the station. And the dinner was so great.

Exceptional”

Stayed at Shosenkaku Kagetsu for only one night, and we regretted not staying for another. The place is literally 5mins walk from the station, and it was really easy to find. Our stay was awesome, the service rendered by the staffs there was amazing. The r

Exceptional”

Very friendly staff, excellent food, excellent onsen. They let us return to the onsen in the afternoon of the day we already checked out. Great location just off the main road a few mins walk from Echigo Yuzawa station.

Exceptional”

ที่พักดีมาก ออนเซ็นเยี่ยม เจ้าหน้าที่น่ารัก ห้องพักกว้าง สะดวกสบาย

Exceptional”

Top notch service. When we arrived, they greeted us with freshly made green tea, then carefully explained everything to us (even how to wear a yukata). The pamphlet in English is also very useful. We had excellent kaiseki dinner and breakfast for 2 days.

Exceptional”

Very good hotel and staffs all very nice!

Excellent”

Very good service and convenient which just 5mins walk from the station. Yet, the room inside a bit old and the food can be way better

Exceptional”

非常好的洒店，值得推薦！

Exceptional”

This is an excellent ryokan. All the staff are very professional and friendly, especially the General Manager Miss Tomii. My husband and I stayed in the room named “Ne” for 3 nights to celebrate our 15th wedding anniversary. The ryokan brings us full of

Exceptional”

It has been an excellent experience staying in this hotel. We have been given a full on Japanese living experiences and it does "feels like home" as promoted by the hotel. Highly recommend this hotel to anyone that is planning to travel to echigo-yuzawa.

Exceptional”

服務很好 房間大又乾淨 非常滿意

Above average”

客房景觀䦕揚，風呂整潔，但洗手間好臭。房內用膳，服務員不專業，上菜求其。

Exceptional”

服務親切，物超所值

Exceptional”

房內空間很大、餐點美味、接待人員態度很親切，貸切溫泉令人難忘非常舒服，給我們一個很棒的住宿回憶，是個有機會還是想入住的好地方。

Exceptional”

位於越後湯澤滑雪場附近嘅溫泉酒店，適合滑完雪之後呢返到酒店休息補充體力，享受美食同埋浸溫泉。 酒店亦都會提供雪靴比住客係雪地漫步

Exceptional”

氣氛很好。服務人員很有禮貌。另外值得一提的是有刺青(不能太大)也可以去泡溫泉。

Exceptional”

excellent hot spring and service