Exceptional”

Kohantei’s outdoor onsen is definitely superb with a direct view to the lake. The room is also really clean and spacious. What we think to be the most helpful too is the fact we have a shuttle bus from the airport and to Sapporo station. We really apprecia

Good”

It was full of Chinese tourists. Noisy and annoying

Good”

Rooms were small, typical of most Japanese hotels. Main complaint was the quality of the meals. For the price paid, the buffet was one of the worst I have experienced. Tempura offerings had no seafood but vegetables. The beef cut was very chewy and me

Good”

The room was shabby especially the toilet. The hanging bar inside the wardrobe was dusty. It seemed that no one had cleansed it for a long time. The food of the dinner and breakfast buffets were just a pile of edible stuff.

Above average”

Overall is disappointing. Location and staff were great but what we do not like are it is so crowd with number of people. Poor quality of buffet for both breakfast and dinner and atmosphere like you are eating in Canteen with hundred of people. Hot bath is

Exceptional”

I had such a wonderful stay at Lake Toya. The room is a bit outdated but the amazing view of Lake Toya can cover for that. The dinner and breakfast buffet is very good. A wide selection of food and taste great. Onsen here…is out of this world….the best ons

Exceptional”

We had the Japanese/western room for 4 pax. It had a lovely view of the lake. We stayed at this hotel 2 years ago and there has been great improvement; there's free WiFi throughout the hotel (there used to be no wifi) and the staff were able to converse in

Excellent”

Beautiful secenery and the Onsen is fantastic!!! This hotel is ok to stay for few days! Accomodating more for big groups! What a beautiful country!!!

Excellent”

the service staff were nice, i guess it’s because they have been receiving too many chinese tourist and my family and i look like china chinese and therefore their service towards us was less hospitable. i don’t blame them since they receive hordes of tour

Excellent”

The firework in the night as the highlight. It was very nice that we could watch it in the room despite the cold weather. Room and facilities were a bit old and run down but still usable.

Above average”

Quality of the meals did not meet expectation and not quite fresh. Can't find restaurant at B1 easily. Notice some other hotel guests were also having some problems looking for the restaurant at B1. The lift does not bring us down to the restaurant. Not s

Above average”

Tatami style room was spacious, but the entire wing smelled like sour straw that hadn't been aired out for decades. The bathroom smelled odd as well. We had to keep the window open the entire stay in order to air out the smell. Service was completely a

Above average”

I paid extra for the non-smoking room, but the room has a musty smell of old tatami. Food is average and buffet style. The dinning hall has poor ventilation as the oil smell stick to my clothes after meal. The location of the hotel is good, the view from

Very good”

Very beautiful view of lake toya from outdoor onsen, large room, good location

Exceptional”

We booked a smoking room but preferred a non-smoking one and the staff readily changed it for us. The room, though a bit old, was spacious and gave a good view of the lake. The food was nice, though our allotted dinner time was a bit early. The rotemburo w

Acceptable”

It is the perfect place if you would like to try the weird (once in your life). At the beginning, there is no name in front of the hotel, for they assume non-japanese people can read their language. The dinner buffet was the unforgetable experience. Let im

Very good”

Although the onsen was GREAT, the dinner and breakfast buffets were a bit disappointing in the variety and quality of food served. The room we stayed in needed updating. The floor was sagging under the tatami mats in several places. One bed was very nic

Good”

First impression of the hotel was good as the lobby was vast and immaculate. However upon entering the room, it was old and smell of cigarette smoke. Request to change room was denied as the hotel was full with tour groups. As the hotel was full, it seemed

Good”

เป็นโรงแรมที่ตั้งอยู่ริมทะเลสาบเลย, วิวสวย, ห้องพักเก่าไปหน่อย, โรงแรมนี้รับกรุ๊ปทัวร์จะมีทั้งคนไทยและจีน ดังนั้นถ้าไม่ชอบวุ่นวายหนวกหูแนะนำว่าลองหาที่อื่นน่าจะเงียบสงบกว่า

Very good”

Room faced the lake which was beautiful