Good”

Big western style hotel and western room. No hot bath available in the building. Location very convenient. Room was ok, maybe a little old but clean and confortable. All amenities available nearby and very close to Shinagawa station.

Good”

Average service and a relatively small room for the amount you pay. No hot spring bath to try.

Exceptional”

lucky to have a room high in the building, the night view was wonderfull, perfect location for Shinagawa.

Excellent”

Clerk was good enough to put my 1 night and 3 nights together to 4 nights in the same room. Did not have to move rooms ! too bad tho, had to stay in a small room with 3 people for the 4 nights there.

Exceptional”

Check-in was convenient, as was checkout... Room was small, but very nice... Was I to issued a Prince Card to be used at other Prince properties? I wasn't issued said card....

Very good”

Very conveniently located opposite Shinagawa station. Good accessibility. Lot of eating options close by.

Exceptional”

Hotel's location is so great. There are many restaurants,convenient stores and supermarket around the hotel which is so convenient. The room is clean and the view at night is gorgeous!

Good”

The room is size is OK, looks very old but clean. The service at the lobby including front desk is not that good, found only one is very helpful. The lobby of the Annex tower is on another building 7th floor, Have to change elevator every time but located

Acceptable”

room Location was not satisfactory, Ask for rm near elevator and you give me a room completely on the end of the bldg. so Sad, as I have been staying at your hotel for years . Hope in the future you honor my wishes. Thank You!

Good”

Very strict check-in rules. No flexible at all. No forthcoming in local recommendations.

Excellent”

My room must have been renovated very recently. Enjoyed my stay very much.

Very good”

Stayed at the main tower for three nights. Our twin sharing room was spacious with comfortable beds. Location was ideal for us to commute to various locations with multiple lines at Shinagawa Station. Unfortunately, I hurt my toe and broke my toe nail whil

Good”

pros: great friendly stuff, location is very good, next to keikyu line to Haneda airport and shopping area cons: big line up for check-in since is a big hotel, rooms are expected small; however, the walls literally as if someone drew on them looks bad

Excellent”

Good location and lot of stores nearby. However, not impressed with check-out service, alternately from the time you check-in.

Excellent”

very good locations, the staffs very helpful.

Very good”

Good bed. Nice location

Very good”

Although the room was slightly dated, it was comfortable. I arrived at 1pm (pre check in time) and left my bags at the baggage area. The location of the hotel is great as it is along the main JR line.Easy access to a convenience store, supermarket, food et

Above average”

The cleanliness of the room was not up to the standard of a Japanese hotel. Two years ago when I stayed in the hotel, it was very clean.

Excellent”

Unbeatable location for trains (Shinkanesen, JR etc, NEX, Haneda, etc.), couldn't be closer to Shinagawa station, cut-price deals frequently available, a dependable, cost-effective and efficient bolt hole in Tokyo.

Excellent”

Nice location and super clean