Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Inside city center
Swimming pool
Free parking
Exercise area
Bar
Pool (kids)
Beauty salon
Business center
Laundry
Closest transportation
•
Tokyo Metro is within 0.45 km
•
Kojimachi Subway Station is within 0.51 km
Location rating score
| Service | 4.2 |
| Number of restaurants | 12 |
| Location rating | 4.0 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 15.2 km |
Hotel New Otani Tokyo, which emerged at the time of the 1964 Tokyo Olympics, is located in the heart of the city, only 10 minutes away from Ginza or Shinjuku via subway.
The hotel has an expansive Japanese garden with over 400 years of history. The hotel's nearly 1,500 guestrooms have been recently renovated. Guests can select from a variety of scenes to suit their preferences, including rooms in the "Executive House Zen," which is known as the finest hotel-in-hotel; "Shin-Edo" rooms where they can experience Edo culture in guestrooms with a cypress wood bathtub; suites that can accommodate up to 4 guests; and more.
Excellent4.0
Location
For anything that's not mentioned on this page, please directly ask the property.
Important Info Regarding:
Standard Double Room (Executive House Zen)
Deluxe Double Room (Executive House Zen)
Standard Twin Room (Executive House Zen)
Deluxe Twin Room (Executive House Zen)
Until March 31, 2013, children age 12 and under were able to stay with their parents free of charge. However, as of April 1, prices will be as follows.
- Age 3 and under: no change.
- Bed sharing for age 4-12: Additional JPY 8,000 (tax incl.) per night of stay.
- Age 13 and older: Same price as adults.
- Guests that make a reservation for the Executive House Zen that will have children sleeping in the same room will be required to pay an additional fee at check-out.
- Please show your credit card at check-in.
All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.
Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
4.0
great service, very friendly and helpfull. plenty of luxury shops inside Hotel and good varioty of resturants and convienent stores.Very close to Metro. if you love Arts then this is an area you should stay, if you like shopping, you will need to use the M
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4.0
子供の頃から利用していたなじみの深いニューオータニさん 今回初めての宿泊でしたが、もともと御三家ではないと思っていたのですが宿泊するとやはり御三家ではないことが露呈された感じでした やっぱりスタッフのホスピタリティーがオークラや帝国と比べると断然足りない フロントもベルボーイもレストランも全て ニューオータニさん、嫌いではないので頑張って欲しいです
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5.0
メインに続き、２回目のホテル利用でした。 部屋は東京タワー側で、神宮ナイターの花火も見えて景色が楽しめました。 お風呂ですが、ちょうど良い温度のお湯が出るまでなぜか時間がかかり、檜の浴槽にお湯をためるのにも時間がかかりました。洗い場と別の浴槽用の蛇口があるとありがたいです。 また、部屋の備品としてお皿とカトラリーは少し用意があると嬉しいです。 朝食はＳＡＴＵＫＩを利用しました。こちらは期待を裏切らないラインナップで、美味しく楽しくいただきました。 月曜日の８時くらいで席までの待ち時間は２０分ほどでした。 まだまだ違うタイプのお部屋もありますし、年内にもう一度泊まれたらと思っています。
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1.0
祝日のためチェックインは混雑。会員用のチェックインエリアが別であったのに一般で並ばされご案内不足を感じました。自分の番になったらトレーニングの名札をつけた男性スタッフで何を聞いてもわからないのか無言でバックヤードへ消えて行きまったく戻らず。何の説明もなくこちらも不安になりながらひたすら待たされる状況。困っていることに周りのスタッフも気付いているものの見てみぬフリ。見兼ねて、誰かわかる方いませんか？とこちらから聞いても、少々お待ちくださいのみ。３０分近くフロントで待たされ、困り果てました。結局わかりませんでしたと戻ってきた新人スタッフは、他のスタッフからも見放されている模様で不憫ですが、きちんとトレーニングせずフロントで１人で対応させようとするニューオータニ側に不信感しかなかったです。よく宿泊する大好きなホテルでしたので非常に残念です。
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Bar
Exercise area
Currency conversion service
Shops
4.0
“It's wonderful, but...”
Overall, this is a great hotel. The rooms have a nice atmosphere, but are somewhat dark, so not suitable for remote work. The bathtub is old and slippery, so be careful. The only disappointment is the garden lounge. The only disappointment is the garden lounge, which is still a buffet and has only sandwiches on the a la carte menu, but the service is poor. (The front desk, guest rooms, bell captain and the rest of the staff are really nice).
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