JR-East Hotel Mets Shibuya

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Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.

3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002

Highlights

490 meters to Hachiko
Laundry service
Laundromat
Currency conversion service
Vending machine

Facilities

Free internet access

Car park

Laundry

Elevator

Currency conversion service

Vending machine

Shared toilet

Japanese cuisine

Access 4.8
Location 4.0
Room comfort and quality 4.0
Service 3.9
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Closest transportation

Shibuya Subway Station is within 0.33 km

Shinsen Station is within 0.94 km

View map

4.0Excellent

Location rating score

Location - 270 meters from city center
Popular landmarks
Shibuya Crossing
510 m
Meiji Jingu
2.3 km
Shinjuku Gyoen National Garden
3.4 km
Tokyo Tower
3.8 km
Tokyo Metropolitan Government Building observation room
4.0 km
Closest landmarks
Belgo
160 m
Toyosaka Inari Shrine
260 m
Air
260 m
Aoyama Street
270 m
Konno Hachimangu Shrine
290 m

Important information

Service3.9
Number of restaurants1
Location rating4.0
Closest airportHaneda Airport (HND)
Distance from airport13.7 km

Rooms available at JR-East Hotel Mets Shibuya

Superior Double Room
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  • Room size: 19 m²
  • Non-smoking
  • 1 queen bed
Please provide dates to see prices.
Superior Twin Room
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  • Room size: 21 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Superior Double Room
...
  • Room size: 19 m²
  • Non-smoking
  • 1 queen bed
Please provide dates to see prices.
Superior Twin Room
...
  • Room size: 21 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Superior Single Room
...
  • Room size: 16 m²
  • Non-smoking
  • 1 double bed
Please provide dates to see prices.
Superior Single Room
...
  • Room size: 16 m²
  • Non-smoking
  • 1 double bed
Please provide dates to see prices.
Superior Twin Room
...
  • Room size: 21 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Twin Room (Residential Style)
...
  • Room size: 21 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Twin Room (Residential Style)
...
  • Room size: 21 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Single Room (Residential Style)
...
  • Room size: 16 m²
  • Non-smoking
  • 1 double bed
Please provide dates to see prices.
More about JR-East Hotel Mets Shibuya Exterior view

More about JR-East Hotel Mets Shibuya

Directly connected to JR Shibuya Station (New South Exit). The entire building was remodeled in 2016! Superior and premium grade rooms are available. Rooms are comfortable and functional, complete with Wi-Fi and individually controlled air-conditioning.

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Amenities and facilities

Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways unavailable
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet
  • Sign-language support at reception unavailable
  • Slope at entrance unavailable
  • Wheelchair
  • Wheelchair accessible unavailable
Internet access
  • Free internet access
  • Internet access – LAN
  • Internet access – wireless
Dining, drinking, and snacking
  • Japanese cuisine
  • Vending machine
  • Western cuisine
Services and conveniences
  • Currency conversion service
  • Laundromat
  • Laundry service
  • Pharmacy
Getting around
  • Car park [indoor]
  • Car park [outdoor] unavailable
Available in all rooms
  • Air conditioning (free)
  • Bath towel
  • Electric hot water pot
  • Hair dryer
  • Heating (free)
  • Non-smoking
  • Refrigerator
  • Shampoo and conditioner
  • Shower
  • Slippers
  • Toilet
  • Toilet with bidet
  • Towels
  • TV with free channels
  • Western-style toilet

Location

3-29-17 Shibuya, Shibuya-ku, Shibuya, Tokyo, Japan, 150-0002

Excellent4.0

Location

Airports
  • Haneda Airport (HND)
    13.7 km
  • Narita International Airport (NRT)
    63.5 km
Public transportation
  • Shibuya Subway Station
    330 m 9 min walk
  • Shinsen Station
    940 m
Hospital or clinic
  • Japan Red Cross Medical Center
    1.3 km
Shopping
  • Ameyoko Shopping Street
    8.8 km
Convenience store
  • 7 Eleven
    1.6 km
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Shibuya Crossing
    510 m
  • Meiji Jingu
    2.3 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Tokyo Tower
    3.8 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ginza
    6.0 km
  • Ueno Park
    9.2 km
  • Asakusa
    10.5 km
  • Sensoji Temple
    10.7 km
  • Tokyo Skytree
    11.4 km
Nearby landmarks
  • Belgo
    160 m
  • Toyosaka Inari Shrine
    260 m
  • Air
    260 m
  • Aoyama Street
    270 m
  • Konno Hachimangu Shrine
    290 m
  • Shibuya Subway Station
    330 m
  • Hikarie
    340 m
  • Tofuku-ji Temple
    350 m
  • Yutaka Ozaki Memorial Plate
    360 m
  • Cosmo Planetarium Shibuya
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    The property
    • Opened in 2001
    • Number of floors14
    • Number of rooms195
    • Most recent renovation2016
    • Number of restaurants1
    Parking
    • Daily parking fee2000.0 JPY

    Reviews of JR-East Hotel Mets Shibuya from verified guests

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    All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.

    4.0
    • Access score 4.8 out of 5 and is a high score in Tokyo
      Access4.8
    • Location score 4 out of 5 and is a high score in Tokyo
      Location4.0
    • Room comfort and quality score 4 out of 5 and is a high score in Tokyo
      Room comfort and quality4.0
    • Service score 3.9 out of 5 and is a high score in Tokyo
      Service3.9
    High score for Tokyo

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

    japanican-logorurubu-logo
    Guest Type
    Language
    Showing 124 comments from actual guests from JAPANiCAN.com and Rurubu Travel. Some reviews may be machine-translated.
    Changed to review page 1
    1. 5.0

      Solo traveler
      Stayed 1 night in March 2021

      “Conveniently located near Shibuya station”

      This hotel is conveniently located near Shibuya Station. However, if you walk from outside the station, you may get lost as Shibuya Station is undergoing redevelopment, so I used an entry ticket from Inokashira Line Shibuya Station through JR Shibuya Station to get to the hotel. The room was clean and comfortable. Thank you to everyone at Hotel Mets for your hospitality. Thank you very much.

      Reviewed June 19, 2021
    2. 4.6

      Elina from Israel
      Group

      “Exceptional”

      Very good location closely to Shiboya Station.

      Reviewed October 22, 2019
    3. 5.0

      SAH from United Kingdom
      Couple

      “Exceptional”

      Would highly recommend. One of its best features was the free smart phone; an excellent innovation. Gave you maps, internet and phone calls for free! Very handy. Thank you. Excellent service and staff too.

      Reviewed April 15, 2019
    4. 4.9

      Vince from United States
      Group

      “Exceptional”

      I love the staff. They were very helpful and courteous. Location was very convenient. I will definitely come back.

      Reviewed December 16, 2018
    5. 4.5

      Charle from United States
      Group

      “Excellent”

      We are a family of three and were squeezed in a room with 3 beds, hardly have a space to walk going to the bathroom.But we were out most of the time exploring Shibuya so the room is not really a big deal for us. The Hotel entrance is right at the Train ter

      Reviewed July 14, 2018
    6. 4.3

      ALYC from Australia
      Couple

      “Excellent”

      Super convenient location with access directly from the JR line, so heading to and from airport, you can access hotel without exiting station and no need to walk up any stairs! For Shibuya location, the size of room is sufficient especially if it is a sho

      Reviewed February 25, 2018
    7. 4.4

      machiko from Singapore
      Group

      “Excellent”

      rooms are small but clean and comfortable. you can't beat the location, right above the the narita express train at shibuya station, an escalator and elevator ride away, no need to walk from the station. plenty of dining options close by.

      Reviewed January 10, 2018
    8. 4.7

      KK from Hong Kong SAR, China
      Group

      “Exceptional”

      Central location and tidy room. Many places to eat nearby. Laundry and microwave facilities were useful.

      Reviewed December 26, 2017
    9. 3.8

      GLAU from Hong Kong SAR, China
      Group

      “Very good”

      We asked the hotel to prepare a room with 3 beds, with the luggage inside, the room just fit. The front desk staffs are nice and helpful in spite of limited English. The hotel is directly connected to the New South Gate of the JR station when you arri

      Reviewed July 11, 2017
    10. 2.4

      30something from United States
      Couple

      “Acceptable”

      While Shibuya is being torn apart and reconstructed for the 2020 Tokyo Olympics, I would recommend against staying here. Shibuya's 100s of tunnels and sky-bridges and subway exits are already frustratingly complicated enough, let alone with construction. I

      Reviewed May 29, 2017
    11. 4.5

      RecontuerSG from Singapore
      Group

      “Excellent”

      Room is very small but fits me and my wife. Bathroom is super clean and the bathtub and shampoo were superb. We bought daily breakfast from the hotel but was disappointed the food are the SAME everyday. There is a lawson convenience stall opposite for thos

      Reviewed April 06, 2017
    12. 4.8

      Mandy from United States
      Group

      “Exceptional”

      Awesome hotel! This is my first time in Tokyo and I’m so glad I pick this hotel especially for a female who struggles with luggage. We used the JR NEX train from Narita Airport to Shibuya, exit out the train, up the escalator to New South Exit and the hot

      Reviewed April 05, 2017
    13. 4.0

      Group
      Stayed 2 nights in March 2025

      “立地”

      駅近いので便利です

      Reviewed March 31, 2025
    14. 3.0

      Solo traveler
      Stayed 1 night in August 2025

      “受付対応”

      受付対応は、良いです

      Reviewed August 28, 2025
    15. 3.0

      Solo traveler
      Stayed 1 night in August 2025

      “立地”

      駅近くで、便利

      Reviewed August 28, 2025
    16. 3.0

      Solo traveler
      Stayed 1 night in August 2025

      “朝食”

      種類が少ない

      Reviewed August 28, 2025
    17. 4.0

      Solo traveler
      Stayed 3 nights in June 2025

      “立地”

      街中で便利

      Reviewed July 07, 2025
    18. 4.0

      Solo traveler
      Stayed 1 night in June 2019

      “次会も利用します”

      大きめの椅子が良かったです

      Reviewed June 07, 2019
    19. 3.0

      Solo traveler
      Stayed 1 night in July 2018

      “山手線からは遠い”

      渋谷駅新南口直結なわけですが、ここは埼京線からは近いですが山手線からはかなり遠いので注意が必要です。さらに東急に乗ろうと思うとはるかかなたになります。 朝食会場はホテル外からも利用できる若者向け店舗で、朝7時からですが7時になってもなんの音沙汰もありません。バイトの店員に声をかけて入れた次第。 ホテルの客室の机は埃がうずたかく積もっていました。 メッツホテルの良いところは、チェックイン時におしぼりをくれるところだけです。 渋谷に憧れる若い女性にお勧めで、ビジネス利用にはあまり向きません。

      Reviewed July 23, 2018
    20. 5.0

      Couple
      Stayed 2 nights in April 2018

      “エキチカ”

      渋谷駅新南口直結で立地が良いです。コンビニは近くにありますが、飲食店は少ないです。特に日曜日は休業している店が多いです。でもその代わり夜は静かで騒音は気になりません。部屋は特別広いわけではないですが十分な大きさです。風呂は男性でも足を延ばせて入れるくらいの広さです

      Reviewed April 28, 2018
    Changed to review page 1

    This property is in high demand.