Exceptional”

Staffs cannot converse very well in English.

Exceptional”

The Western-style room was fantastic and large enough to fit 4 American adults with no issues. The hot spring that came with the room was amazing and it offered views of the fall foliage and the surrounding mountains. The private outside hot springs were a

Exceptional”

This ryokan was all we wished for. We were looking for a quiet place with hotsprings in the middle of nowhere and we found it. The food was amazing. Worth every penny.

Exceptional”

One word "Superb". Service was very responsive. Speak very good English. Staff were very friendly. Room size were generous for a family of 4 with teenage children. Food was abundant and they took good care in preparing them. We stayed 3 nights and everyd

Excellent”

Tricked me with DCC. Dynamic currency conversion is not something I have ever seen but when I paid my bill I was offered to pay in My home currency or Yen when using my credit card. I was told it was the same amount and I foolishly chose my home currency.

Exceptional”

Fantastic experience, best lodgings we stayed in during our two week trip in central Japan. Onsen facilities are superb, food is heavenly and staff are ultra friendly and helpful. The room is spacious yet very cosy. Everything worked perfectly.

Exceptional”

Very nice place to stay. Great staff. Dinner and breakfast are superb. Thus place will be one of our destination next visit to Japan for sure.

Good”

In a word: underwhelming. I had been so excited about staying. I had booked 6 months in advance, and at near USD500 thought we'd be in for a real treat. Top notch mountain views? Nope. Apparently, we only 'thought' we'd arranged a more 'superior' room!

Exceptional”

Great onsen, very good service, food is good but can still be better.

Excellent”

Welcome briefing and service by the hotel staffs particularly Andrew was great. The hotel which is located in a remote mountain area provides the peacefulness and tranquility setting. Having spent a few days sightseeing in Nagoya City, the beautiful en

Excellent”

Great service and hospitality. Very easily accessible from bus station. Like most other Japanese hotel, the room we stayed in was tiny compared to the room we had in their sister hotel, Takayamaouan. Food is average but service is excellent. Private baths

Exceptional”

The room is really fantastic with a nice bath overlooking a beautiful scenery.

Excellent”

Romantic view in the snow. Open air hotspring surrounded by natural scenery, wonderful experience bathing in the falling snow. Cozy room with serene view.

Very good”

Miyamaouan was a very quite place into the nature with well fitted room (western style) and private hot spring. Dinner and breakfast were served in large dinning room with a nice mountain ambiance. a very nice stay close to Kamikochi and a good option to d

Exceptional”

We had a wonderful stay at Miyamaouan. The food was delicious and the hotel provide great service during our stay.

Exceptional”

A high standard ryokan with excellent onsen baths in particular chartered outdoor one. Just a problem if you need in-room internet (free wifi near lobby). Others very good.

Exceptional”

internet access not working, but staff very helpful in solving the problem- they drive to guide me to nearby hotel to use their wifi service.

Exceptional”

Details to guest's comfort is excellent in this hotel. Little things like complimentary late night snack of noodles and coffee after meals are a delight. They also offer pick up and drop off from Hirayu bus terminal, so no worries about lugging the heavy l

Exceptional”

Everything was excellent.

Excellent”

Very nice and quiet place, attentive but never intrusive staff. Very considerate to young kids - yukatas of all sizes for kids are available. First time I came across Samue too. Nice.