New Kankai Honkan Tenku Hotel Kairo
Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Free parking
Large indoor bath
Business center
Open-air bath (non-mixed)
Bath
Bicycles
Shops
Elevator


1.0
“Not well serviced.”
The location of the hotel is excellent, overlooking Angel Road, but the service in the hotel is disappointing, as if they were trying to take advantage of the location. When I told them that I had arrived earlier than expected, they left me alone without asking my name. While I was sitting on the sofa, another guest arrived a short time before me and was waiting at the counter, and he was served first at 15:00. Normally, they would ask for your name and say, "Thank you for waiting, Mr. ●●" at exactly 3:00 p.m. And then we were seated for dinner and breakfast. Our table was behind a thick pillar and was surrounded by an impulse screen, making it look as if it were in a state of isolation. And there was no employee at the entrance of the dining room, so we had to call out to the kitchen without any guidance. The food was not good, as they forgot to put solid fuel on the dishes, and even when they did, it disappeared before it was fully cooked. The rooms had peeling wallpaper, one of the bedside lights did not work, and there was a noticeable lack of maintenance. The stench from the toilet behind the front desk was also bad. It was a waste because of the spectacular view. It was a shame.
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