Good”

Not so overwhelmed with their service, room and food. Service was poor and with the money we paid for it should be of a different level. Entrance was not clear and there was no welcome service though I thought the typhoon must had cost them chaos. Food was

Exceptional”

Incredible! Everything about this experience was incredible. The views are remarkable, the staff are so kind and helpful, and the rooms are beautiful. The hot springs also held incredible views! I can't speak highly enough of our experience.

Very good”

I had been a lot of Onsen resorts in Japan, this one is one of the top list by far. The room is clean and Onsen are nice. Dinner was surprisingly good. However, one thing need to point out is the restaurant floor was sticky in the morning. Hotel need to pa

Very good”

出發前一個月左右收到通知本來的房間要做檢查 不能入住 然後免費升級房間 房間裡面吃的喝的都免費 服務周到 食物一般 溫泉風景很好 很大自然 地方比較偏遠 酒店沒有配備接送 推薦

Very good”

Overall it’s a good experience. Most staff are friendly and helpful except one young girl worked at reception on morning shift. She chose to ignore me when I was waiting to be served (maybe because my Asian look) until my husband came behind me and she ask

Excellent”

It’s an Onsen my husband and I keep going back to - love the tasteful contemporary design of the whole layout - and the beautiful private baths. One of the best spots on our list when visiting Osaka.

Very good”

The food was just soso, but the hot spring itself is lovely, feels really good. A bit overpriced.

Acceptable”

Les bains extérieur dans les chambres ne sont que des bains d eau du robinet... aucun intérêt.. c juste fait pour arnaquer les étrangers (quel intérêt de mettre une baignoire extérieur dans une chambre si ce n est pas l eau du onsen). Les repas sont fait a

Exceptional”

A bit pricy but definitely value for money, fully met my expectations.

Acceptable”

we were greatly disappointed on our day of stay. The typhoon made our initial plan of travelling through JR failed. we couldn't get to Kaishu on schedule. We had to take the next available, earliest bus from Osaka to Shirahama and can only reach Kaishu at

Very good”

Public hot bath is excellent. Food is so so. Over price.

Exceptional”

AWESOME dinner at one of the two restaurants. We did the seafood meals and quality/quantity was outstanding. Onsen was great too, they have a mixed bath facing the ocean. Go there during the sunset. They also have 3 individual baths facing the ocean. Great

Exceptional”

The hotel was very nice and the food was quite good and plentiful for us. We had rented a car, so getting to the hotel was pretty easy. The room was very spacious. We also enjoyed the mixed onsen (Hamachidori no Yu) that faced the ocean. We did find t

Exceptional”

good service and hotel is beautiful.

Very good”

The onsen hotel is good but it's just that some customers are not behaving well, especially those who brought camera to onsen as photo taking is supposedly forbidden in onsen areas. Moreover, some of these customers tend to talk loudly in open area and tha

Exceptional”

Excellent service, English capable, excellent food and value for money

Exceptional”

Good place , definitely will be back

Excellent”

We're thrilled by the view of our room. The onsen was great esp. the very far end one by the sea. There was one particular which was really small, the #2 private bath (size of a bathtub). The room was a bit smaller than I expected. I rented a car that com

Exceptional”

驚喜的房間，豐富的美食，殷勤的服務,盡責的態度，一流的水準！

Excellent”

The hotel is very good. We had a wonderful experience there. The only thing to complain was there were some mosquitoes on the way to the outside hot spring, I used the repellent given but it wasn't really working.