Excellent”

It’s a very good experience to stay at top Japanese style hot spring resort with awesome food and dessert and warming services.

Exceptional”

We stayed for 2 nights. Overall experience is perfect and we were very happy to stay here. Public bath, Room, Staff, Food were great. Just a minor comment that for breakfast and dinner, the buffet menu are exactly the same for each night , there should be

Exceptional”

Great place for a winter escape. Free shuttle bus from the airport, and then a really relaxing stay. Beautiful clean Ibsen with three indoor and one outdoor pool, massage chairs, great buffet meals with delicious food. We had four kids aged 8-16 and they l

Excellent”

Food, environment, staff's service and everything are all fascinating! Except for a small part of the bathroom partition is detached from the wall~

Excellent”

Things were fantastic, especially the heart-warming service from the hotel staff and the hotel staying environment. However, maybe it is something from the food, I got a serious vomit and diarrhoea >"<

Excellent”

It is a good place to refresh yourself with a comfortable accommodation and good food. The meals there may not fit for kids cause they are less interest to the healthy food.

Excellent”

Has the ambience of a classy resort with an impressive fireplace in the lobby. Huge, luxurious room with ample towels and amenities. The onsen was spacious with the large changing and shower rooms next to it. The buffet dinner and breakfast however did no

Excellent”

Nice hotel with beautiful surrounding. Helpful and friendly staff. Good facilities.Not crowded most of the time so you could get a bit of privacy.

Excellent”

Service was EXCELLENT!! and the room was so luxurious and good. We liked this hotel very much, except for the food. Though a lot of varieties were presented via buffet style for both dinner and breakfast, the taste and quality did not live up to the excell

Exceptional”

This was the fifth hotel we stayed in a 7 days trip and the rooms are an absolute dream with a very cozy private bath. The staff and management are really nice and helpful, especially with our limited knowledge of Japanese. The Japanese food on the 3/F was

Exceptional”

very nice onsen with great food, would like to come back again.

Exceptional”

it is my 2nd time to stay here. Nice place, good service, delicious food... all of them are excellent!!!!!

Exceptional”

The dinner and breakfast buffet is wonderful. All the seafood is fresh and delicious. The public hot spring bath made me relaxed and refreshed. The staff are very friendly. The nearby sightseeing is so charming. Will definitely come back.

Very good”

訂房期間, 又唔註明，和食定係自助餐，去到之後供應自助餐，比較失望，應該一早係個網頁度講名！其他嘢滿意

Good”

I am very dissapointed with the dinner as my family is vegetarian but there's little choice for vegan. I asked the staff if they can make pasta for my family and come back with a tiny small pasta plate. I totally cannot accept the service if you want to ra

Exceptional”

服務細膩, 房間很棒, 自助式早晚餐精緻, 風呂也很好, 值得此價格.

Excellent”

酒店內外部都好靚，員工也很友善，房間比我想像中的好超多，床也很舒服因為夠硬不會軟軟的，只是枕頭比較不合適，很好～

Excellent”

美景加美食，飯店舒適寬敞，讓人想再次造訪

Exceptional”

The hotel is absolutely great. If the dinner and breakfast provided were not in buffet-style but served in the room as old-japanese-onsen hotel does , i will give full score on food aspect.

Excellent”

Service & room are very good! The breakfast buffet is also delicious! We've enjoyed a beautiful day at this hotel. We are appreciated if the quality of the dinner buffet can be improved better in future.