Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Free parking
Shuttle service
Laundry
Safety deposit boxes
Bicycles
Convenience store
Karaoke
Billiards
Closest transportation
•
Chitose Train Station is within 0.41 km
Location rating score
| Service | 4.1 |
| Number of restaurants | 4 |
| Location rating | 4.0 |
| Closest airport | New Chitose Airport (CTS) |
| Distance from airport | 6.4 km |
This hotel is just 10 minutes by car from New Chitose Airport, and local golf courses are a 10 to 30 minute drive away.
Excellent4.0
Location
For anything that's not mentioned on this page, please directly ask the property.
[Notice of FamilyMart ANA Crowne Plaza Chitose Branch Closure due to Renovations]
The FamilyMart ANA Crowne Plaza Chitose branch on the hotel's 1st floor will be undergoing renovations.
As such, it will be closed during the following period.
Work Period: Apr. 11 (Sat.) - 16 (Thu.), 2026
The store cannot be used during the closed period. The hotel will operate as normal.
[Notice of Outer Wall Work]
Outer wall work will be carried out to ensure and improve building safety based on required inspection.
- Work Period:
1. Mar. 23, 2026 (Mon.) - July 5, 2026 (Sun.)
2. Aug. 20, 2026 (Thu.) - Nov. 21, 2026 (Sat.)
- Work Hours:
10:00 - 15:00
During the work period, intermittent noise may be noticeable due to work such as cutting of outer wall tiles. Furthermore, the gondola and workers may be seen from the guestroom.
While work will be carried out with due consideration for safety, noise may be heard on the same floor even from rooms other than those in the work area.
The hotel will remain open as usual during the work period.
[Notice of Change in Breakfast Service Hours at All Day Dining HASKAP The Garden]
The breakfast service hours at All Day Dining HASKAP The Garden on the 1st floor of Wing Building have been changed as follows.
Service Period: From Apr. 1, 2025
Service Venue: Wing Building 1F All Day Dining HASKAP The Garden
Breakfast Service Hours:
Apr. 1-30, 2025: 06:30 - 09:30
May 1 - Oct. 31, 2025: 05:30 - 09:30
Nov. 1, 2025 - Mar. 31, 2026: 06:30 - 09:30
All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.
Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
3.0
Basic clean hotel for premium price. No fringe benefits like a concierge to help get a taxi in the morning. Close to airport but shuttle bus schedule at airport doesn’t match schedule at hotel.
Was this review helpful to you?
3.8
Location - Very near to Airport - it's about 20 min drive for shutter bus. And it was very near to Aeon shopping mall. Room condition was pretty good. Service was so so - it depends on whom you met, especially for the receptionist.
Was this review helpful to you?
4.0
very good
Was this review helpful to you?
4.2
Good hotel with good location. Next to Aeon supermarket.
Was this review helpful to you?
Laundry service
Safety deposit boxes
Currency conversion service
Laundromat
4.0
“Putting ourselves in the user's shoes”
There is no phone number anywhere to make reservations for the restaurant in the building. Therefore, we were unable to make reservations for the restaurant and it was full. It can be said that the hotel does not consider the guests first. I would like to see improvements.
Was this review helpful to you?