4.2
Excellent
/5
(66 reviews)View guests comments
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4.5

Exceptional

Location rating score

Parking
Lowest price includes
Popular landmarks
Otaru Aquarium 360 m
The Site of Temiya Line 4.4 km
Sankaku Market 4.5 km
Otaru Denuki Koji 4.5 km
JR Otaru Station 4.6 km
Otaru Miyakodori Shopping District 4.6 km
Otaru Museum, Bank of Japan 4.6 km
Otaru Orgel Museum 2nd Building Antique 5.2 km
Marchen Intersection 5.2 km
Mt.Tengu 7.8 km
Nearby landmarks
Shukutsu Panorama Observation Deck 150 m
Otaru Aquarium 360 m
Otaru Kihinkan 660 m
Hiyoriyama Lighthouse 670 m
Otaru Nishin Goten 680 m
Mount Shimoakaiwa 830 m
Mount Akaiwa 2.1 km
Temiya Park 2.6 km
Temiya Cave 2.8 km
Yunohana Otaru Onsen 2.8 km
Hotel Neuschloss Otaru
Oceanfront Twin Room (Type A) - Guestroom Hotel Neuschloss Otaru
Lobby Hotel Neuschloss Otaru
 Hotel Neuschloss Otaru
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Hotel Neuschloss Otaru

3-282 Shukutsu, Otaru-shi, Otaru, Otaru, Japan, 047-0047 - View map
  • Free Wi-Fi in all rooms

  • air conditioning

  • Bar

  • tennis courts

  • fishing

Rooms available at Hotel Neuschloss Otaru

Ocean Front Royal Suite with Scenic View Bath
...
  • Room size: 89 m²
  • Ocean
Please provide dates to see prices.
Ocean Front Double Suite with Scenic View Bath
...
  • Room size: 66 m²
  • Ocean
Please provide dates to see prices.
Twin Suite with Scenic View Bath
...
  • Room size: 66 m²
  • Ocean, Harbor and Night
  • 2 single beds
Please provide dates to see prices.
Ocean View Japanese/Western-style Room with Scenic View Bath (Type B)
...
  • Room size: 38 m²
  • Ocean and Harbor
Please provide dates to see prices.
Ocean View Twin Room with Scenic View Bath (Type B)
...
  • Room size: 34 m²
  • Ocean, Harbor and Night
  • 2 single beds
Please provide dates to see prices.
Ocean View Junior Double Suite with Scenic View Bath
...
  • Room size: 62 m²
  • Ocean, Mountain and Night
Please provide dates to see prices.
Ocean Front Twin Room with Scenic View Bath (Type A)
...
  • Room size: 38 m²
  • Ocean
  • 2 single beds
Please provide dates to see prices.
Ocean Front Barrier Free Japanese/Western-style Room with Scenic View Bath
...
  • Room size: 52 m²
  • Ocean
Please provide dates to see prices.
Ocean Front Wide King Double Room with Scenic View Bath
...
  • Room size: 38 m²
  • Ocean
  • 1 super king bed
Please provide dates to see prices.
Ocean View Double Room with Scenic View Bath
...
  • Room size: 26 m²
  • Ocean, Mountain and Harbor
  • 1 double bed
Please provide dates to see prices.
Overall rating:
4.2
Excellent
66 reviews
Read all reviews >
More about Hotel Neuschloss Otaru

More about Hotel Neuschloss Otaru

From the bath in guestrooms, guests can gaze out at the romantic sunset, fisherman's fires or the sunrise below. The restaurant here uses fresh ingredients in its creative array of full-course French cuisine.

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What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

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Property's guest policies

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Reviews of Hotel Neuschloss Otaru from verified guests

4.2
/
5
Excellent
Location4.5
Room comfort and quality4.4
Service4.4
Access3.7
High score for Otaru
All guests (66)
Available languages
Showing 55 comments from actual guests
123
4.9
Kevin from United States
Solo traveler

Exceptional”

Oceanview was obstructed by building rooftop. Other than that, my stay was amazing!

Reviewed September 19, 2019

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4.4
forevai from Malaysia
Group

Excellent”

They upgraded my room !! it was my first visit to Otaru & also this hotel !! It's amazing!! Staff are all well communicate in English & very friendly in assisting & explaining everything for you. They also provide free shuttle van from Otaru station to t

Reviewed April 07, 2018

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4.9
Japano-phile from United States
Couple

Exceptional”

Our stay in Neuschloss was largely positive. The staff and service were outstanding, even by Japanese standards, and their level of English was better than most. The food for breakfast was immaculate, high-end, well-prepared, and oishi. Our in-room onsen w

Reviewed January 03, 2018

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3.7
SumSum from Hong Kong SAR, China
Group

Very good”

Room is not as big as I thought especially we were 4 of us, we asked for a room change since the view was not a full seaview but no luck although the hotel tried their best. Dinner was unexpected western which not showed when I visited the hotel website, d

Reviewed April 20, 2017

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3.7
Ai from United States
Group

Very good”

We had a great time. The room is big. The view from the room was amazing.

Reviewed August 02, 2016

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4.7
Mumu from Hong Kong SAR, China
Group

Exceptional”

The hotel is located on the top of the hill with sea & cliff view from our rooms. The private osen was awesome.

Reviewed March 31, 2016

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4.2
t.s from Singapore
Group

Excellent”

Hotel sits on top of mountain. If you go during summer, can try to catch sunset. Nice private bath inside hotel room, offers good ocean view. Might be a little bit difficult to get to but there's shuttle bus. Overall, the best hotel in otaru!

Reviewed June 07, 2015

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4.2
daybreakk from Singapore
Couple

Excellent”

I came to know about this hotel is due to a Korean Drama "La Dolce Vita" Seen so much of the motions imagery and decided this is a must visit. And I am amazed by the scenery, it looks like the portraits on the wall are moving! I came in the winte

Reviewed March 02, 2011

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4.0
Tam from Hong Kong SAR, China
Couple

Very good”

環境不錯!但較遠,自駕就無問題!坐公交就比較麻煩!私人風呂不錯,但私穩度就略欠少少,我的房間風呂對著停車場,窗戶上方可能會被看到,窗戶下方則有磨沙玻璃!

Reviewed July 10, 2019

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4.7
eugene437 from Hong Kong SAR, China
Couple

Exceptional”

餐飲一流 房間風呂很好

Reviewed April 07, 2019

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4.4
tango from Hong Kong SAR, China
Group

Excellent”

客房很大空間 服務很好,有特別要求都可以幫忙完成! 地點雖然偏遠,但地理位置獨特,就在水族館上面,山上海邊山崖頂,從老遠公路上已看見! 膳食方面,只可以說不是我的菜…… 房間觀景溫泉一望無際,唯獨是水好像熱了一點,要很長時間才能浸下去! 自駕很方便,小樽開車約20分鐘已到達!

Reviewed April 03, 2019

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4.9
raychf from Hong Kong SAR, China
Group

Exceptional”

在入酒店前已被其週邊風境吸引著 酒店座落在山丘上方,石狩灣海面一望無際令人心曠神怡。 房間是深色實木設計,很有古舊丟歐陸風格; 溫泉在房間內,雖不很大但是也十分舒適。把溫泉的窗子打開就是露天風呂了,邊看夜境邊泡溫泉一樂也﹗ 早餐是酒店的半式或和式的半自助式早餐。 週邊有水族館,小樽運河發十分多的特式餐飲美食,再次來小樽時會再次選擇此酒店。

Reviewed February 09, 2019

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2.5
Jessie from Hong Kong SAR, China
Group

Acceptable”

The hotel is kind of old overall and it felt kinda scary at night. If you’re into old architecture or historical stuff, you may like it. The breakfast was ok. My wife and I ordered a Japanese and a western breakfast, and my wife’s meal came only when I alm

Reviewed November 10, 2018

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4.9
Vanessa from Taiwan
Group

Exceptional”

下次還要去

Reviewed October 15, 2018

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3.9
Wongs from Hong Kong SAR, China
Group

Very good”

Nice view. Clean and comfortable.

Reviewed April 10, 2018

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3.0
Raymond from Hong Kong SAR, China
Solo traveler

Above average”

房間景觀甚好,附有風呂,餐廳提供西式餐飲十分美味。

Reviewed March 07, 2018

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2.9
June from Hong Kong SAR, China
Group

Above average”

雙人大床房面積太小,設施很舊,唯一可取是風呂很大。

Reviewed December 12, 2017

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4.0
Jkmson from Hong Kong SAR, China
Group

Very good”

駕車前往較方便。海邊景觀不錯,天氣冷時戶外大風真受不了。客室內溫泉舒服方便。晩餐為法式也很好

Reviewed October 15, 2017

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5.0
CanCanCan from Hong Kong SAR, China
Group

Exceptional”

我是自駕遊, 酒店地點很容易找, 服務員很有禮貌, 酒店景觀非常優美, 每間房都向海及有室內風呂, 我相信冬天住這裏感受更佳.

Reviewed July 03, 2017

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4.4
Connie from Hong Kong SAR, China
Solo traveler

Excellent”

Staffs are all nice and can communicate with English. But not too many shuttle bus, my flight to Sapporo was delayed and needed to hurry to catch up train from airport, otherwise would be late and could not catch up the last shuttle bus.

Reviewed March 10, 2017

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123
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