Hotel Neuschloss Otaru

3-282 Shukutsu, Otaru-shi, Otaru, Otaru, Japan, 047-0047

Highlights

400 meters to Otaru Aquarium

Bar

Car park

Facilities

Car park

Bar

Shared acccessible toilet

Slope at entrance

Elevator for wheelchair

In-room emergency alarm for hearing impaired

Handrails in stairs and hallways

Fax

View map

4.1Excellent

Location rating score

Parking
Lowest price includes
Popular landmarks
Otaru Aquarium
360 m
The Site of Temiya Line
4.4 km
Sankaku Market
4.5 km
Otaru Denuki Koji
4.5 km
JR Otaru Station
4.6 km
Closest landmarks
Shukutsu Panorama Observation Deck
150 m
Otaru Aquarium
360 m
Otaru Kihinkan
660 m
Hiyoriyama Lighthouse
670 m
Otaru Nishin Goten
680 m

View nearby places

Types of landmark
Culture 10
Outdoors 4
Entertainment 4
Spa 1
Shopping 1
Popular landmarks
Otaru Aquarium
360 m
The Site of Temiya Line
4.4 km
Sankaku Market
4.5 km
Otaru Denuki Koji
4.5 km
JR Otaru Station
4.6 km
Otaru Miyakodori Shopping District
4.6 km
Otaru Museum, Bank of Japan
4.6 km
Otaru Orgel Museum 2nd Building Antique
5.2 km
Marchen Intersection
5.2 km
Mt.Tengu
7.8 km
Closest landmarks
Shukutsu Panorama Observation Deck
150 m
Otaru Aquarium
360 m
Otaru Kihinkan
660 m
Hiyoriyama Lighthouse
670 m
Otaru Nishin Goten
680 m
Mount Shimoakaiwa
830 m
Mount Akaiwa
2.1 km
Temiya Park
2.6 km
Temiya Cave
2.8 km
Yunohana Otaru Onsen
2.8 km
Service4.2
Number of restaurants1
Location rating4.1
Closest airportOkadama Airport (OKD)
Distance from airport33.5 km

Rooms available at Hotel Neuschloss Otaru

Ocean Front Royal Suite with Scenic View Bath
...
  • Room size: 89 m²
  • Ocean and Mountain
Please provide dates to see prices.
Twin Suite with Scenic View Bath
...
  • Room size: 68 m²
  • Ocean, Harbor and Night
  • 2 semi double beds
Please provide dates to see prices.
Ocean Front Double Suite with Scenic View Bath
...
  • Room size: 66 m²
  • Ocean
Please provide dates to see prices.
Ocean Front Twin Room with Scenic View Bath (Type A)
...
  • Room size: 38 m²
  • Ocean
  • 2 semi double beds
Please provide dates to see prices.
Ocean View Junior Double Suite with Scenic View Bath
...
  • Room size: 62 m²
  • Ocean, Mountain and Night
Please provide dates to see prices.
Room
...
  • Room size: 34 m²
  • Ocean, Harbor and Night
  • 2 semi double beds
Please provide dates to see prices.
Room
...
  • Room size: 76 m²
  • Ocean and Mountain
Please provide dates to see prices.
Room
...
  • Room size: 54 m²
  • Ocean and Harbor
Please provide dates to see prices.
Room
...
  • Room size: 38 m²
  • Ocean
Please provide dates to see prices.
Oceanfront Twin Room (Type A)
...
  • Room size: 38 m²
  • Ocean
  • 2 semi double beds
Please provide dates to see prices.
More about Hotel Neuschloss Otaru Restaurant

More about Hotel Neuschloss Otaru

From the bath in guestrooms, guests can gaze out at the romantic sunset, fisherman's fires or the sunrise below. The restaurant here uses fresh ingredients in its creative array of full-course French cuisine.

Show less

Amenities and facilities

Languages spoken
  • English
Accessibility
  • Braille support in public spaces
  • Elevator for wheelchair
  • Gravel path at entrance
  • Handrails in stairs and hallways
  • In-room emergency alarm
  • In-room emergency alarm for hearing impaired
  • In-room toilet and bathtub with handrails
  • Shared acccessible toilet
  • Sign-language support at reception
  • Slope at entrance
  • Wheelchair
  • Wheelchair accessible
Dining, drinking, and snacking
  • Bar
  • Western cuisine
Swimming & soaking
  • Large indoor bath
Services and conveniences
  • Fax
Getting around
  • Car park [free of charge]
  • Car park [indoor]
  • Car park [outdoor]
  • Shuttle service (reservation required)
Available in all rooms
  • Bath towel
  • Bathtub
  • Non-smoking
  • Razor
  • Refrigerator
  • Shampoo and conditioner
  • Toothbrush
  • Towels
  • Western-style toilet

Hot spring Information

Hot water type
  • Hot tap water bath
Health benefits
  • Illness recovery/Stress relief

Hot spring on site

Indoor public bath (Mixed)
  • Capacity
    15 persons
  • Opening hours
    11:00~00:00 and 05:00~09:00
  • Number of bathtubs
    0

Location

3-282 Shukutsu, Otaru-shi, Otaru, Otaru, Japan, 047-0047

Excellent4.1

Location

Airports
  • Okadama Airport (OKD)
    33.5 km
  • New Chitose Airport (CTS)
    75.1 km
Public transportation
  • Otaru Train Station
    4.6 km
  • Otaru
    4.6 km
Hospital or clinic
  • Kinikyo Otaru Clinic
    4.2 km
Shopping
  • Sankaku Market
    4.5 km
Convenience store
  • Seicomart
    2.1 km
Cash withdrawal
  • ATM
    930 m

What's nearby

Popular landmarks
  • Otaru Aquarium
    360 m
  • The Site of Temiya Line
    4.4 km
  • Sankaku Market
    4.5 km
  • Otaru Denuki Koji
    4.5 km
  • JR Otaru Station
    4.6 km
  • Otaru Miyakodori Shopping District
    4.6 km
  • Otaru Museum, Bank of Japan
    4.6 km
  • Otaru Orgel Museum 2nd Building Antique
    5.2 km
  • Marchen Intersection
    5.2 km
  • Mt.Tengu
    7.8 km
Nearby landmarks
  • Shukutsu Panorama Observation Deck
    150 m
  • Otaru Aquarium
    360 m
  • Otaru Kihinkan
    660 m
  • Hiyoriyama Lighthouse
    670 m
  • Otaru Nishin Goten
    680 m
  • Mount Shimoakaiwa
    830 m
  • Mount Akaiwa
    2.1 km
  • Temiya Park
    2.6 km
  • Temiya Cave
    2.8 km
  • Yunohana Otaru Onsen
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    The property
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 57
    • Opened in 1968
    • Most recent renovation2003

    Property announcements



    WiFi internet access available for use in the lobby area.

    Reviews of Hotel Neuschloss Otaru from verified guests

    4.2

    Excellent

    From 211 reviews

    Location4.1
    Room comfort and quality4.3
    Service4.2
    Access3.7
    High score for Otaru

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

    japanican-logorurubu-logo
    Guest Type
    Language
    Showing 151 comments from actual guests
    12345
    4.9
    Kevin from United States
    Solo traveler

    Exceptional”

    Oceanview was obstructed by building rooftop. Other than that, my stay was amazing!

    Reviewed September 19, 2019
    4.4
    forevai from Malaysia
    Group

    Excellent”

    They upgraded my room !! it was my first visit to Otaru & also this hotel !! It's amazing!! Staff are all well communicate in English & very friendly in assisting & explaining everything for you. They also provide free shuttle van from Otaru station to t

    Reviewed April 07, 2018
    4.9
    Japano-phile from United States
    Couple

    Exceptional”

    Our stay in Neuschloss was largely positive. The staff and service were outstanding, even by Japanese standards, and their level of English was better than most. The food for breakfast was immaculate, high-end, well-prepared, and oishi. Our in-room onsen w

    Reviewed January 03, 2018
    3.7
    SumSum from Hong Kong SAR, China
    Group

    Very good”

    Room is not as big as I thought especially we were 4 of us, we asked for a room change since the view was not a full seaview but no luck although the hotel tried their best. Dinner was unexpected western which not showed when I visited the hotel website, d

    Reviewed April 20, 2017
    3.7
    Ai from United States
    Group

    Very good”

    We had a great time. The room is big. The view from the room was amazing.

    Reviewed August 02, 2016
    12345

    This property is in high demand.