Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Car park
Bar
Safety deposit boxes
Shops
Currency conversion service
Venue for special events
Japanese cuisine
Western cuisine
Closest transportation
•
Otaruchikko Train Station is within 0.49 km
•
Minami-Otaru Train Station is within 1.38 km
Location rating score
| Service | 4.0 |
| Number of restaurants | 3 |
| Location rating | 3.9 |
| Closest airport | Okadama Airport (OKD) |
| Distance from airport | 30.2 km |
Located in Western Hokkaido and only 30 minutes away from the capital city of Sapporo, the five-star Grand Park Otaru is home to 296 modern guestrooms infused with subtle touches of Japanese heritage. A fine showcase of the freshest local and international fare takes centrestage at its five restaurants and bar offering sumptuous buffet spreads, authentic Japanese cuisine, creative sushi specialties, homemade pastries and chic cocktails. The hotel oversees the breathtaking Ishikari Bay and counts as its neighbours the JR Otaru Chikko station, quaint local shops as well as Wing Bay Otaru, one of Hokkaido’s largest shopping malls.
Very good3.9
Location
For anything that's not mentioned on this page, please directly ask the property.
[Notice of Lodging-wide Power Outage due to Required Inspection]
Nov. 18, 2025, 00:00 - 05:00
*Affects guests staying on Nov. 17, 2025.
Inspection work is scheduled to be conducted, and there will be a lodging-wide power outage during these hours.
- Elevators cannot be used.
- Toilets will stop flushing once the water in the guestroom tank runs out.
- Air conditioner, heating not available.
[Notice of Lodging-wide Power Outage]
Maintenance work is scheduled to be conducted on Nov. 12, 2025 (Wed.) from 00:00 to 05:00.
As such, electricity will be unavailable for use during the above hours.
- Elevators cannot be used.
- Toilets will stop flushing once the water in the tank runs out.
- Heating and cooling not available.
All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.
Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
5.0
We took the train to Otaru station for sightseeing, but it would be better to drive.
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2.0
Not commensurate. The view is ordinary. There is no large bath, and the rooms and facilities are noticeably dilapidated. Breakfast was at a designated diner in the Triangle Market, far from the hotel. We had to wait 90 minutes to eat.
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5.0
I used this hotel for a relaxing trip with my elderly mother. First of all, the location from the room was wonderful, and I was impressed by the quality of the amenities, which is not possible at this price. It is located next to a shopping mall, so we were able to stroll around in our spare time and do some shopping at the AEON. I would definitely use this hotel again if I could get the same plan at a similar price. Thank you very much.
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5.0
There was a slight misunderstanding at the reservation stage and both Rurubu and the hotel staff were very accommodating. I have stayed at this hotel several times before the rebranding, but this was my first time to stay with a plan that included lounge service. The room and bathroom were spacious and clean, and the room overlooking the marina made for a relaxing holiday. The front desk staff was very helpful, and even guided us to check-in so that we could sit down and relax. And the lounge service is the best! One free glass of alcohol + one plate of food. We also had a choice of soft drinks, fruits, salads, and other snacks. The tomato juice was very good. The building is directly connected to the station, but it is about a 5 minute walk to the hotel entrance. There is a commercial center so shopping is not a problem. And...the breakfast bread was very good. I would like to stay there again!
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Bar
Shops
Currency conversion service
Safety deposit boxes
4.0
“The view is great!”
The view from the room was great, with the ocean right in front of us. However, the shower head in the bath came off, and although the hair dryer was usable, the vent was in a dangerous state because it had melted.
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