Good”

Great place to recharge and laze around. Nothing much to do except eat sleep and visit the small onsen town. Must try the hot stone bed after onsen. It's so relaxing. Food is great.

Exceptional”

Convenient location just next to bus stop for Ginzan onsen. Spacious room. Delicious dinner and breakfast. Value for money.

Exceptional”

Everything is great with the hotel from check in, room, view, food and hot spring. Not all staff could speak English but they would still try to help us if needed. We had missed the hotel pick up shuttle as we had arrived the pick up point late due to a se

Exceptional”

Very good hospitality and good services. Room is pretty big with beautiful view and super clean. Dinner and breakfast were more than enough and very yummy. Only 2-3 mins walk to ginzan town.

Very good”

Location of the hotel is good. View from bedroom is very nice. A bit pricy but worth for a visit.

Exceptional”

Spacious and beautiful room for 4 people with stunning view. Eventhough my booking for non smoking room is not available , they managed the smoking room to be fine without cigaratte scent. And I really appreciate with the private onsen in my room.

Exceptional”

The pick up and drop off service was great. Staff were very friendly. We had different menu for dinner and breakfast during two nights stay. My family enjoyed the food a lot. The bath in our room was great.Thanks a lot

Exceptional”

We had a large Japanese style room with a nice view. It was complete with private bath and toilet (not all hotels in this area have them) and conveniently located next to the bus terminal. The town itself is only a 5 minute walk away and another 5 - 10 m

Excellent”

We stayed at Ginzanso for two nights and it was beautiful. The service was fantastic. The staff helped myself and boyfriend very much as we are non-Japanese speaking and they were able to answer all our questions with ease. The food was also a highlight, s

Exceptional”

Good and warm service. Nice location. beauty ful view. shuttle Bus quite small and too less bound. Dinner was delicious . breakfast I cannot eat much because difference style food

Exceptional”

有可在房間泡湯的風呂，可享受美景，懷石料理好吃，有接駁車可搭，露天風呂很棒，可以躺著泡，距離溫泉街走路大約5分鐘，會想再來住的飯店

Exceptional”

服務良好、貼心

Exceptional”

服務超好，餐食也好吃！ 之前就住宿過 因為服務太好 說到銀山溫泉 還是只想住宿銀山莊！

Exceptional”

Very good!

Excellent”

不吃牛的人換肉要加價....美中不足

Excellent”

1.房間及餐點都很滿意 2.旅館位置也如預期認知，離溫泉街約5分鐘路程：但若是要搭乘公車的話，站牌就在旁邊非常方便 3.服務大致上還不錯，但在用餐時可能團客太多，散客這邊比較沒有即時照應，坐了一陣子才有人來招呼 4.回程第一班接駁車比較晚，有早點離開的需求要改搭公車

Exceptional”

很喜歡日式房間、浴衣和餐點，尤其是溫泉~露天溫泉，泡著湯時還下著雪~~真是太棒了。

Exceptional”

真的很棒!在房間內泡著湯,欣賞窗外飄著大雪,一覺醒來就是夢幻的白色世界,這種體驗真的真的太棒太美了!! 雖然價格不菲,但絕對是人生中珍貴的一次體驗,有機會還會想再去一次。

Exceptional”

除膳食有點失望，其他質素很高

Acceptable”

不像是日本的溫泉飯店，沒什麼服務。