4.1

Excellent
/5
(257 reviews)View guests comments
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4.5

Exceptional

Location rating score

Parking
Lowest price includes
Popular landmarks
Orofure Pass 19.9 km
Oyunumagawa Natural Footbath 26.3 km
Sengen Park 26.6 km
Enmado 26.6 km
Noboribetsu Gateway Center 26.6 km
Oyunuma 26.7 km
Jigokudani (Hell Valley) 26.9 km
Noboribetsu Bear Park 27.9 km
Noboribetsu Date Historic Village 29.0 km
Noboribetsu Marine Park Nixe 31.1 km
Nearby landmarks
Toya Sun Palace Resort & Spa 60 m
Lake Toya Picnic Site 660 m
The Eight Views of Lake Toya - Soubetsu Spa Resort 670 m
Mount Kousu 2.4 km
Mount Usu 2.8 km
Ususan 2.8 km
Usu Zan 3.1 km
South Rim Viewing Point 3.3 km
Showashinzan 3.4 km
Shōwa-shinzan 3.5 km
Toya Sunpalace Resort & Spa
Japanese Modern Style Room - Guestroom Toya Sunpalace Resort & Spa
Lobby Toya Sunpalace Resort & Spa
Lobby Toya Sunpalace Resort & Spa
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Toya Sunpalace Resort & Spa

7-1 Toyako Onsen, Sobetsu-cho, Usu-gun, Sobetsu, Noboribetsu, Japan, 049-5731 - View map
  • hot tub

  • air conditioning

  • Currency conversion service

  • Bar

  • gift/souvenir shop

Overall rating:

4.1

Excellent
257 reviews
Location
4.5
Room comfort and quality
3.6
Service
4.0
Read all reviews >
More about Toya Sunpalace Resort & Spa

More about Toya Sunpalace Resort & Spa

Located on the shores of Lake Toya, the rooms of this hotel all offer a beautiful view of the lake in all of its seasonal beauty. The summer fireworks at the lake are a popular draw.

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Amenities and facilities

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Braille support in rooms and public spaces
  • Elevator for wheelchair
  • Gravel path at entrance
  • Handrails in stairs and hallways
  • In-room emergency alarm
  • In-room emergency alarm for hearing impaired
  • In-room toilet and bathtub with handrails
  • Shared acccessible toilet
  • Sign-language support at reception
  • Slope at entrance
  • Wheelchair

Internet access

  • Internet access – wireless

Things to do, ways to relax

  • Go game
  • Mahjong
  • Massage
  • Pool (year-round)
  • Shogi
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Vending machine

Swimming & soaking

  • Large indoor bath
  • Open-air bath (non-mixed)

Services and conveniences

  • Convenience store
  • Currency conversion service
  • Wheelchair accessible

Getting around

  • Car park [free of charge]
  • Car park [indoor]
  • Car park [outdoor]
  • Complimentary shuttle service (reservation required)
  • Shuttle service

For the kids

  • Baby cot
Hot spring Information

Hot water type

  • Hot spring

Health benefits

  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Hemorrhoid aid
  • Feminine ailment aid
  • Illness recovery/Stress relief
  • Motor dysfunction aid
  • Articular pain aid
  • Muscle pain aid
  • Frozen shoulders aid
  • Digestive ailment aid
  • Neuralgia aid
  • Wound aid
  • Bruise aid
  • Arteriosclerosis aid
  • Sensitivity to cold aid

Spring quality

  • Other
Hot spring on site

Indoor public bath (Mixed)

  • Capacity
    300 persons
  • Opening hours
    06:00~00:00
  • Number of bathtubs
    13

Open-air bath (Mixed)

  • Opening hours
    06:00~00:00
  • View
    Lake
Location
7-1 Toyako Onsen, Sobetsu-cho, Usu-gun, Sobetsu, Noboribetsu, Japan, 049-5731
Exceptional
Location

4.5

Airports

  • Okadama Airport (OKD)
    75.3 km
  • Hakodate Airport (HKD)
    87.9 km

Public transportation

  • Usu Station
    6.7 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Orofure Pass
    19.9 km
  • Oyunumagawa Natural Footbath
    26.3 km
  • Sengen Park
    26.6 km
  • Enmado
    26.6 km
  • Noboribetsu Gateway Center
    26.6 km
  • Oyunuma
    26.7 km
  • Jigokudani (Hell Valley)
    26.9 km
  • Noboribetsu Bear Park
    27.9 km
  • Noboribetsu Date Historic Village
    29.0 km
  • Noboribetsu Marine Park Nixe
    31.1 km

Nearby landmarks

  • Toya Sun Palace Resort & Spa
    60 m
  • Lake Toya Picnic Site
    660 m
  • The Eight Views of Lake Toya - Soubetsu Spa Resort
    670 m
  • Mount Kousu
    2.4 km
  • Mount Usu
    2.8 km
  • Ususan
    2.8 km
  • Usu Zan
    3.1 km
  • South Rim Viewing Point
    3.3 km
  • Showashinzan
    3.4 km
  • Shōwa-shinzan
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies

Others

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until10:00

    The property

    • Number of restaurants1
    • Opened in 1978
    Property announcements

    Breakfast is usually offered as a buffet style.

    Reviews of Toya Sunpalace Resort & Spa from verified guests

    4.1
    /
    5
    Excellent
    Location4.5
    Room comfort and quality3.6
    Service4.0
    Access4.0
    High score for Noboribetsu
    All guests (257)
    Available languages
    Showing 212 comments from actual guests
    12345
    4.4
    lena from Singapore
    Group

    Excellent”

    The shuttle service from Sapporo is just fantastic. Good for foreigners to get there. Enjoyed the place as it is well maintained. Food was average but prob above average. Maybe there could be those that are served as a choice

    Reviewed September 10, 2019

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    3.2
    WestieTW from Taiwan
    Group

    Good”

    Awesome view, great lobby view and swimming pool, poor room faculty and food. Room definitely needs remodeling.

    Reviewed July 18, 2019

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    4.4
    Jin from Singapore
    Group

    Excellent”

    + good buffet for meat lovers. The sushi is bad though + great lobby view and garden, Lake Toya was very beautiful + fun firework at night - room is very small - toilet looks dirty and very small too

    Reviewed July 15, 2019

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    3.0
    JK from Taiwan
    Group

    Above average”

    The lobby and hot springs area were renovated, but the room (Japanese tatami style) we stayed at is very dated. There's bad smell in the toilet, with stains and signs of lack of maintenance in the bath tub. The waterpark is very old as well, though it's fu

    Reviewed July 09, 2019

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    4.6
    tourist from Singapore
    Group

    Exceptional”

    Great location right next to lake toya where we can watch the summer fireworks. The buffet spread was also really impressive. Enjoyed it very much!

    Reviewed July 05, 2019

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    4.2
    NG from Malaysia
    Group

    Excellent”

    One of the best onsen I have experienced in Japan with many types of hot spring and great view of the lake from the open air onsen. Highly recommend for those who wanted to have great experience of onsen and other hotel's facilities. Also they have a g

    Reviewed June 14, 2019

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    3.4
    D. from Hong Kong SAR, China
    Group

    Good”

    Very good Indoor Pool for summer vacation.

    Reviewed February 10, 2019

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    3.4
    EED from Thailand
    Couple

    Good”

    the room is too old and smell was ver bad not worth the price

    Reviewed September 03, 2018

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    4.9
    Dion from Singapore
    Group

    Exceptional”

    Toya Sunpalace was the jighlight of our Hokkaido tour. Views are remarkable and their nightly fireworks were impressive! Will return for sure!

    Reviewed August 28, 2018

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    5.0
    Evelyn from Singapore
    Group

    Exceptional”

    Everything is great except the room Aircon, which was very weak

    Reviewed July 20, 2018

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    4.2
    CL from Singapore
    Group

    Excellent”

    Great location facing Toyako. Beautiful view from rooms and lobby. Staff is polite and helpful but with too many guests to manage. Meals was buffet style, lots of variety but... quality is lacking. If you are looking for a tranquil onsen experience and r

    Reviewed July 12, 2018

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    4.2
    bbw from Singapore
    Couple

    Excellent”

    The good parts are the onsen with the expansive view of Nakajima and Lake Toya, and the delicious breakfast and dinner buffet spreads. However, like other reviewers have mentioned, the rooms are dated and the in-room toilet rundown. We took showers at t

    Reviewed May 13, 2018

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    4.5
    ET from Singapore
    Group

    Excellent”

    The resort is located quite far from the town centre so going out may be troublesome especially during winter unless you have your own transport.

    Reviewed February 10, 2018

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    3.9
    Eric from Indonesia
    Group

    Very good”

    the room is too old fashion, need to be renovated (western style should be more modern/minimalism style) the buffet dinner/breakfast is awesome the hotel view direct to the lake is wonderful the public bath, swimming pool is large & memorable experience

    Reviewed January 17, 2018

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    3.4
    mlwendy76 from Singapore
    Group

    Good”

    We stayed in the modern Japanese/Western style room. Comfortable beds. The hotel still uses key to open the room, and there is only 1 key to each room. Abit inconvenient when our family needs to do different activity in hotel at the same time. Breakfast

    Reviewed December 28, 2017

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    4.5
    cks from Malaysia
    Group

    Excellent”

    location is good, lobby is big, buffet choice is superb n taste good, room can be bigger n brighter, walking to room can be taking quite sometimes and lift is small and slow, heated indoor waterpark is part of the reason to choose this hotel, especially fo

    Reviewed July 20, 2017

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    5.0
    Kay from United States
    Group

    Exceptional”

    Got free upgrade to a nice bigger room. Nice view and good buffet. Enjoy it and will come back.

    Reviewed July 02, 2017

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    4.7
    minting from Singapore
    Group

    Exceptional”

    Very good and romantic hotel. Children have heaps of fun at the amusement water park and game centre.

    Reviewed June 26, 2017

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    4.5
    Chye from Singapore
    Group

    Excellent”

    Overall a very good experience staying 2 nights there. The only complaint is that unless you have booked or upgraded to a non-smoking room, you will find the cigarette smell quite unbearable. You can ask for an air cleaner which we did on second night and

    Reviewed June 15, 2017

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    2.5
    joelee from Singapore
    Couple

    Acceptable”

    Room was old n smelly More for package tours

    Reviewed February 03, 2017

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