Toya Sunpalace Resort & Spa

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Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.

7-1 Toyako Onsen, Sobetsu-cho, Usu-gun, Sobetsu, Noboribetsu, Japan, 049-5731

Highlights

Bath
Gift/souvenir shop
Currency conversion service
Coffee shop
Car park

Facilities

Swimming pool

Free parking

Shuttle service

Large indoor bath

Open-air bath (non-mixed)

Bath

Amusement Arcade

Shops

Location 4.1
Access 4.0
Service 3.8
Room comfort and quality 3.6
View map

4.1Excellent

Location rating score

Location
Parking
Lowest price includes
Popular landmarks
Orofure Pass
19.9 km
Oyunumagawa Natural Footbath
26.3 km
Sengen Park
26.6 km
Enmado
26.6 km
Noboribetsu Gateway Center
26.6 km
Closest landmarks
Toya Sun Palace Resort & Spa
60 m
Lake Toya Picnic Site
660 m
The Eight Views of Lake Toya - Soubetsu Spa Resort
670 m
Mount Kousu
2.4 km
Mount Usu
2.8 km

Important information

Service3.8
Number of restaurants1
Location rating4.1
Closest airportOkadama Airport (OKD)
Distance from airport75.3 km

Rooms available at Toya Sunpalace Resort & Spa

Room
...
  • Room size: 43 m²
  • Lake
  • 3 semi double beds
Please provide dates to see prices.
Modern Western-style Room
...
  • Room size: 26 m²
  • Lake
  • 2 single beds
Please provide dates to see prices.
Room
...
  • Room size: 15 m²
  • Lake
  • 5 futons
Please provide dates to see prices.
Western-style Room
...
  • Room size: 28 m²
  • Lake
  • 2 semi double beds
Please provide dates to see prices.
Room
...
  • Room size: 28 m²
  • Lake
  • 3 semi double beds
Please provide dates to see prices.
Japanese-style Room
...
  • Room size: 37 m²
  • Lake
  • 10 futons
Please provide dates to see prices.
Western-style Room
...
  • Room size: 26 m²
  • Lake
Please provide dates to see prices.
Room
...
  • Room size: 26 m²
  • Non-smoking
Please provide dates to see prices.
Japanese-style Room
...
  • Room size: 15 m²
  • Lake
  • 5 futons
Please provide dates to see prices.
Modern Japanese-style Room
...
  • Room size: 29 m²
  • Lake
  • 3 futons
Please provide dates to see prices.
More about Toya Sunpalace Resort & Spa Open air bath

More about Toya Sunpalace Resort & Spa

Located on the shores of Lake Toya, the rooms of this hotel all offer a beautiful view of the lake in all of its seasonal beauty. The summer fireworks at the lake are a popular draw.

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Amenities and facilities

Languages spoken
  • English
Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair unavailable
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet unavailable
  • Sign-language support at reception unavailable
  • Slope at entrance
  • Wheelchair unavailable
  • Wheelchair accessible unavailable
Things to do, ways to relax
  • Amusement Arcade
  • Go game
  • Mahjong
  • Pool (year-round)
  • Shogi
  • Swimming pool [indoor]
Dining, drinking, and snacking
  • Coffee shop
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Services and conveniences
  • Currency conversion service
  • Gift/souvenir shop
Getting around
  • Car park [free of charge]
  • Car park [indoor] unavailable
  • Car park [outdoor]
  • Shuttle service (reservation required)

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Hemorrhoid aid
  • Feminine ailment aid
  • Illness recovery/Stress relief
  • Motor dysfunction aid
  • Articular pain aid
  • Muscle pain aid
  • Frozen shoulders aid
  • Digestive ailment aid
  • Neuralgia aid
  • Wound aid
  • Bruise aid
  • Arteriosclerosis aid
  • Sensitivity to cold aid
Spring quality
  • Other

Hot spring on site

Indoor public bath (Mixed)
  • Capacity
    300 persons
  • Opening hours
    06:00~00:00
  • Number of bathtubs
    0
Open-air bath (Mixed)
  • Opening hours
    06:00~00:00
  • View
    Lake

Location

7-1 Toyako Onsen, Sobetsu-cho, Usu-gun, Sobetsu, Noboribetsu, Japan, 049-5731

Excellent4.1

Location

Airports
  • Okadama Airport (OKD)
    75.3 km
  • Hakodate Airport (HKD)
    87.9 km
Public transportation
  • Showashinzan Station
    3.6 km
  • Usu Station
    6.7 km

What's nearby

Popular landmarks
  • Orofure Pass
    19.9 km
  • Oyunumagawa Natural Footbath
    26.3 km
  • Sengen Park
    26.6 km
  • Enmado
    26.6 km
  • Noboribetsu Gateway Center
    26.6 km
  • Oyunuma
    26.7 km
  • Jigokudani (Hell Valley)
    26.9 km
  • Noboribetsu Bear Park
    27.9 km
  • Noboribetsu Date Historic Village
    29.0 km
  • Noboribetsu Marine Park Nixe
    31.1 km
Nearby landmarks
  • Toya Sun Palace Resort & Spa
    60 m
  • Lake Toya Picnic Site
    660 m
  • The Eight Views of Lake Toya - Soubetsu Spa Resort
    670 m
  • Mount Kousu
    2.4 km
  • Mount Usu
    2.8 km
  • Ususan
    2.8 km
  • Usu Zan
    3.1 km
  • South Rim Viewing Point
    3.3 km
  • Showashinzan
    3.4 km
  • Shōwa-shinzan
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until10:00
    The property
    • Opened in 1978
    • Number of floors11
    • Number of rooms324
    • Number of restaurants1

    Property announcements

    *Notice of Suspension of Use of Heated Pool "Water Land"
    Due to facility maintenance, the Water Land heated pool will be completely closed during the following period.
    Please note that the Water Land heated pool cannot be used. Thank you for your understanding.
    Work Period:
    Jan. 19, 2026 (Mon.) - July 17, 2026 (Fri.)
    Nov. 2, 2026 (Mon.) - Dec. 18, 2026 (Fri.)
    Jan. 18, 2027 (Mon.) - Feb. 28, 2027 (Sun.)

    Free Shuttle Bus Service
    After completing your accommodation booking, please call the lodging directly to make a reservation. (May be unavailable in case of full seating.)

    About contacting the lodging: After completing your reservation, please contact the JAPANiCAN Customer Support to forward any questions or requests to the lodging.

    Reviews of Toya Sunpalace Resort & Spa from verified guests

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    All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.

    4.0
    • Location score 4.1 out of 5 and is a high score in Noboribetsu
      Location4.1
    • Access score 4 out of 5 and is a high score in Noboribetsu
      Access4.0
    • Service score 3.8 out of 5 and is a high score in Noboribetsu
      Service3.8
    • Room comfort and quality score 3.6 out of 5 and is a high score in Noboribetsu
      Room comfort and quality3.6
    High score for Noboribetsu

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

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    Guest Type
    Language
    Showing 636 comments from actual guests from JAPANiCAN.com and Rurubu Travel. Some reviews may be machine-translated.
    Changed to review page 1
    1. 5.0

      Group
      Stayed 1 night in March 2023

      “The scenery, food, hot springs, and pools will soothe you.”

      The view of Lake Toya from the room, the simple tone of the hot spring, the sumptuous buffet breakfast and dinner, and the pool. This is my favorite hotel where you can have a lot of fun as a family with a lot of greed. The desserts are especially authentic and delicious, and you wouldn't believe it was a buffet. The only thing I would like to mention is that the check-in desk is always crowded and we had to wait for a long time, so I would like to see them improve the check-in time by moving it up.

      Reviewed April 04, 2023
    2. 4.0

      Group
      Stayed 1 night in December 2022

      “Long time no use”

      There were only two amenities provided for the three of us.

      Reviewed December 19, 2022
    3. 4.0

      Group
      Stayed 1 night in October 2022

      “Fireworks look beautiful”

      The lake side rooms have a great view of the fireworks. The food and pool were good, although I am not satisfied with the room decor.

      Reviewed October 03, 2022
    4. 4.0

      Couple
      Stayed 1 night in June 2022

      “Meal times for school trip use”

      Because there was a school excursion, the other guests had to have dinner only from 7:00 to 8:30 p.m. I am very dissatisfied because the meal time was shorter and started later than the last time I stayed at the hotel. If there had been a conflict, I would have moved my stay... I wonder if they could have informed us in advance. I was very satisfied with the meal itself. The desserts in particular are excellent. The modern western style rooms have almost no storage and luggage space. I would recommend a modern Japanese-style room anyway.

      Reviewed July 04, 2022
    5. 3.0

      Couple
      Stayed 1 night in May 2022

      “No need to mention the large bathrooms.”

      The food was a buffet on the first floor for both dinner and breakfast. The previous time we were on the 2nd floor and the atmosphere was calm, but this time it was very crowded. Although the dining hours were separated to ease the congestion, the dessert corner was located right after the entrance, which caused a rush of people at the end of the meal and newcomers around the entrance, adding to the overall sense of congestion in the venue. I thought it would be a good idea to divide the time zones a little more precisely. The food was neither good nor bad, but rather orthodox. If you enter about 30 minutes after the designated time, you can take your time without missing any dishes.

      Reviewed May 30, 2022
    Changed to review page 1

    This property is in high demand.