¥
4.6
Exceptional
133 reviews
133 reviews
4.4
Excellent
Location rating score
Kashoutei Hanaya
Car park [free of charge]
Shuttle service (reservation required)
Massage
Bath
Large indoor bath
Open-air bath (non-mixed)
| Service | 4.8 |
| Check-in from | 14:00 |
| Check-out until | 11:00 |
| Location rating | 4.4 |
| Closest airport | New Chitose Airport (CTS) |
| Distance from airport | 55.1 km |
Like a small flower which blooms in a field, this small inn offering very personalized service. Meals are served directly to guests' rooms.
4.4
For anything that's not mentioned on this page, please directly ask the property.
Exceptional”
I have travelled to some of the ryokans during my journey and I have to say this one beat all the rest. For a low budget voyager like me who wants to experience a ryokan, I found everything I need here. Foods were awesome (dinner + breakfast), staffs were
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Excellent”
It's a wonderful room, services and garden. Dinner and Breakfast are pretty good with authentic Japanese style.
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Excellent”
We were very happy with this hotel. The staff were all excellent and helpful, especially the female general manager, which is rare in Japan. The staff went out of their way to make sure we were comfortable. As someone who has lived in Japan and traveled he
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Exceptional”
An unforgettable experience. Everything about this ryokan was perfect and I am glad I went here instead one of the larger hotels. The staff were very kind to me even though I could only communicate in my very limited Japanese. The outside onsen is pretty s
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Exceptional”
Love this hotel. They provide you what you want. Great food, large room and fantastic onsen. Great for single or couple stay there. Quite and relaxing.
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Exceptional”
A perfect stay in a perfect ryokan. The hotelmanager was very kindly and helpfully. The meals are execellent! Thank you very much.
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Exceptional”
Wonderful ryokan experience with excellent kaiseki dinner. We had a great, relaxing time here. They paid attention to all the details including Silas vases with fresh flowers decor. Onsen was slightly small and when we were there the women room was packed
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Exceptional”
Stayed as a couple in Jan 2018, such an unforgettable experience. Traditional Japanese Ryokan service all the way, seafood-based dinner is served in room with fresh ingredients. Onsen is bit small but never felt crowded. Free valet parking. I highly recomm
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Exceptional”
Fabulous ryokan with friendly and helpful staff. They make our stay a wonderful experience.Ryokan is small but that's the plus point. Quiet and cosy. No bus load of tourists like the bigger hotels in the area.Highly recommended.
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Excellent”
A fantastic stay. Location is away from the main area, but a free shuttle bus is handy. Service and staff were excellent,from check in to check out. Dinner was served in room and breakfast in the dining hall. Both meals were tasty and agreeable to Western
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Exceptional”
The check out time at 10am is too early. As a result, we had to rush through our breakfast in order to meet the check out time. We have a 3 years old toddler with us who eats slow. It was very stressful that morning. During the breakfast, the staff kept co
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Excellent”
The best onsen we've experienced over the past 7 years. We arrived early wet and soggy with snow and water on accumulated on our luggage. They welcomed us, cleaned our suitcases and took us to our rooms. The staff was exceptionally helpful with limited Eng
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Very good”
Loved the warm hospitality the minute we arrived. Experienced the Japanese culture staying in the traditional Japanese style room and tasting the unique flavours of each course for the Japanese meal . Felt calm and relaxed after soaking in the onsen which
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Exceptional”
If I could give a 10 for the meals served here then I would. It was an incredibly delicious dinner and each course was beautifully presented and explained to us by the wonderful staff. They spoke pretty good English and provided shuttle service to both He
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Exceptional”
Good Ryokan If you like to stay here.
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Very good”
Excellent and courteous service
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Exceptional”
Great hospitality. Feels like home. Very helpful in sorting our travel arrangements. Special thanks to the owners Mr & Mrs Hikaru Imai. Will definitely come back again. Highly recommended for relaxing holiday with a traditional Japanese feel.
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Excellent”
Food was spectacular. Cosy room and onsen. Most of all, the service and hospitality were amazing.
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Exceptional”
Excellent stay. Friendly staff and easy parking. Lovely hotel.
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Excellent”
I visited Kashotei Hanaya 7 years ago with my family. I highly recommend this little Japanese-style hotel to any visitors who look for real good services and food. Will definitely come back for the third, fourth time ...
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