Languages spoken

• English
• Chinese [Mandarin]
• Japanese

Accessibility

• Braille support in rooms and public spaces
• In-room emergency alarm
• Sign-language support at reception
• Elevator for wheelchair
• In-room emergency alarm for hearing impaired
• Slope at entrance
• Gravel path at entrance
• In-room toilet and bathtub with handrails
• Wheelchair
• Handrails in stairs and hallways
• Shared acccessible toilet
• Wheelchair accessible

Internet access

• Free internet access

Things to do, ways to relax

• Massage
• Ski equipment rentals
• Snowboard rental
• Sauna
• Ski shoes rental
• Ski clothes rental
• Ski slope

Dining, drinking, and snacking

• Bar
• Vending machine
• Coffee shop
• Western cuisine

Swimming & soaking

• Large indoor bath
• Open-air bath (non-mixed)

Services and conveniences

• Convenience store
• Laundromat

For the kids

• Baby food prepared according to guest requests
• Ski equipment rentals (for kids)
• Sled rental (for kids)

Access

• Wheelchair accessible

Getting around

• Bicycle rental
• Car park [indoor]
• Complimentary Shuttle service
• Car park [free of charge]
• Car park [outdoor]

Available in all rooms

• Bath towel
• Non-smoking
• Toothbrush
• Bathtub
• Razor
• Towels
• Body soap
• Shampoo and conditioner
• Hair dryer
• Toilet

Airports

Public transportation

Hospital or clinic

Convenience store

Hot water type

• Hot spring

Health benefits

• Nerve pain/Rheumatism
• Motor dysfunction aid
• Neuralgia aid
• Bone fracture/Scald/Wound aid
• Articular pain aid
• Wound aid
• Hemorrhoid aid
• Muscle pain aid
• Bruise aid
• Feminine ailment aid
• Frozen shoulders aid
• Sensitivity to cold aid
• Illness recovery/Stress relief
• Digestive ailment aid

Spring quality

• Chloride spring
• Carbonate spring