Exceptional”

Loved the old hotel. The ambience is great, but it could use some maintenance. The staff was very helpful and the breakfast and staff were wonderful. We enjoyed our stay.

Very good”

Classic Hotel. Nice location for heritage area

Very good”

Very good service. Room a bit too old but well maintained. Hotel situated on the hill near Shinkyo bridge.

Excellent”

My family and I had a great night at the hotel. It was a quick walk up a hill to the Toshogu shrine and right next to the Shinkyo bridge. We walked back to the Tobu station. We did have the bread from the bakery, and it was wonderful; it was sold at the

Very good”

the location is excellent as it is within walking distance to the town centre and also to the heritage area that a few famous temples are located.

Above average”

The hotel has seen better times. The location is good for one day visit to the Nikko World Heritage, but if you are not going to have dinner in the restaurant, as this is not included in the arrangement nor the breakfast, there are no many options in the a

Very good”

The hotel is quaint but the location, next to the Sacred Bridge, is absolutely perfect. Dinner menu was an odd assortment of dishes, however the shrimps were delicious. The English-speaking waitress was very pleasant. The Western breakfast was good. Nice,

Excellent”

I stayed at this hotel for 3 nights and enjoyed it. Finding it was easy. The location is right next to the old bridge and temples. The hotel has been around for 140 years and has had many famous people who have stayed here. There are many old pictures and

Exceptional”

The hotel is currently being renovated and most of the maintenance issues of the past have already been fixed. We were upgraded to a huge, modern suite in the main building which was very nice, with new drapes, bedding and carpets. The bathroom was compl

Excellent”

Very kind and helpfull staff

Good”

The service was fantastic. Boiled water and ice water are filled before we entered the room. Location was good, near Shinkyo. But access to hotel is bad, got a steep slope to climb. Also, there was no hot bath in the hotel. Breakfast should be included

Exceptional”

A wonderful place to stay in wonderful surroundings. The room we had was huge even to western standards. And although the food was a bit on a pricey side, it was worth it. I would definatly recommend this place to anyone staying in Nikko.