Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Swimming pool
Free parking
Bar
Large indoor bath
Kid's club
Open-air bath (non-mixed)
Bath
Amusement Arcade
Location rating score
| Service | 4.5 |
| Number of restaurants | 1 |
| Location rating | 4.0 |
This inn is located in Kinugawa, one of the best hot springs in Japan. The famous Nikko Toshogu Shrine and Nikko National Park are located nearby, and the inn showcases the natural beauty of its surroundings throughout the year.
Very good4.0
Location
For anything that's not mentioned on this page, please directly ask the property.
Breakfast is usually offered as a buffet style.
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Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
5.0
This is the fourth or fifth time I have stayed at this hotel, and I really want to come back again and again. My father-in-law, sister-in-law, and husband stayed here on a consecutive holiday in May, and they loved it so much that they decided to stay here this time. The bath water was good and the bedrock bath was very nice! The buffet meals were also very satisfying and enjoyable. Highly recommended!
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5.0
This was the most satisfying trip I have had in a long time. The buffet for both dinner and breakfast was excellent, and everything we ate was delicious. The staff must have been well trained, because from the moment we were greeted to the moment we were escorted away, we felt warmly welcomed and made the most of our trip. I would definitely come back again.
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5.0
The food was just as rated. The grandchildren who went with us were very pleased. I would definitely use them again.
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5.0
We were five people, two adults and three children. The staff was very warm and friendly, and although there was an odd number of people at the buffet, we were seated at the right table and the empty plates were quickly cleared away. We took the outdoor bath on the rooftop in the evening, which was very comfortable, and we didn't get lost in the flow of traffic. I would definitely go there again for my next family vacation.
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5.0
I always enjoy the buffet dinner at Ayasa because it is so varied and tasty. The breakfast was the same, with a wide variety of locally produced food, and I was very happy to be able to eat many dishes that I normally don't. There was salmon roe and tobiko, which my wife loves. My wife was very pleased with the salmon roe and tobiko, which she loves. The hot spring baths are spacious and relaxing, and since I suffer from intercostal neuralgia, I feel that my body has been healed and is feeling better. Also, I think it is wonderful that the hot spring baths here are equipped with several four-pointed canes, which is not the case at other inns. My mother, who has a limp, loves Asaya Hotel more than any other hotel in Japan because she can use the canes to enter the hot spring baths, which she normally cannot do because of the canes. They also take care of people with physical disabilities. I think this initiative is wonderful. I definitely recommend this hotel because it is easily accessible from Tokyo.
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5.0
The facilities and service were excellent, as was the reputation. As I thought, there is Asaya in Kinugawa Onsen. The food was delicious.
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4.0
Kinugawa Onsen has become completely desolate compared to its heyday, but I was impressed that Asaya is doing well on that scale. I would recommend using it with a family or group rather than relaxing as a couple. There were a variety of large baths, but they were always pleasant to use without being overcrowded. It was also a good decision to choose a course for dinner, and the choice of plans is a nice touch. I was also satisfied with the work of the staff at the breakfast buffet, such as the timing of replenishment and the cleanup of used dishes. If I may add, it would be nice to have a sake drinking set for dinner.
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5.0
Check-in was late at 6:30 p.m., but the staff was friendly and welcoming. The buffet meals were very satisfying with a wide variety, and the three large public baths were good to avoid density. We were also able to get sake with the Father's Day plan, which was a great deal. I would like to visit again. Thank you very much.
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5.0
It was my first time using the hotel in a long time, also because of the Corona disaster. From the parking lot information upon arrival, to the movement into the hotel, to the check-in response and explanations, everything was handled pleasantly and without complaint. I realized that this is a facility that is doing its best in Kinugawa Onsen, even in the current situation, which is understandable. The quality of the buffet dinner and breakfast was high and each dish was delicious and satisfying. I have been using Asaya Hotel for many years, and my 28-year-old child has always said that Asaya Hotel has been his favorite hot spring hotel since he was in elementary school. I hope you will continue to do your best in the future. We will use this hotel again.
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5.0
I stayed in the old wing this time and was satisfied with the beautifully remodeled building and rooms. I would like to stay in the new building if I have a chance. The meals were a buffet, but the dinner was especially satisfying with a wide variety of items. The steaks, pasta, and visa were cooked on the spot and were excellent.
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3.0
Restaurant use at the Corona Disaster was 90 minutes with masks and gloves. The tables next to us were in normal contact and didn't seem to make much sense. When we checked in, we were given a time to have our room cleaned the next day and when we returned to our room, it had not been cleaned or anything, which made me wonder about this kind of service in an expensive lodging facility. The room with a view of an abandoned hotel is a bit disappointing.
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4.9
Phenomenal customer service!
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4.0
All was great! Helpfull staff, great food, nice surroundings. BUT the japanican or hotel didn't inform me that open air bath is closed for renovation(I've booked the hotel before it was started) and I was very dissoppointed when I arrived!
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4.5
Very good and gala buffet dinner. Large car park just opposite the hotel, hence providing easy access to the hotel for those whom driving
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5.0
宇都宮にいる息子が大学卒業になるので家族旅行で宿泊しました。ホテルも豪華で綺麗だし、食事もどれも全部美味しくて最高でした。家族みんなとても喜んですごくいい旅行になりました。 子供達も大きくなってそれぞれの道に進むので、最後の家族旅行かな。いい思い出を作れて良かったです。
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5.0
今回、二回目の宿泊で、 両親の金婚式で、 本当は９人で伺いたかったのですが、予定があわず、来れる人だけの、４人で伺いました。 サプライズだったので、いつ言おうか、迷っていたら、おかみさんからお心遣いいただき、両親も感動していました。 料理もバイキング最高に美味しくて、 お風呂も３ヶ所あり、すべてよかったです。 次回は今回来れなかった、メンバー連れて、第二段の金婚式と言うことで、夏に予約したいと思います。
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5.0
鬼怒川温泉に泊まるなら、あさやホテルと決めていました。期待を裏切ることなく、施設・お部屋・お食事（夕・朝共にビュッフェ利用）・サービス大満足でした。調度品や装飾品に高級感があり、何より細かなところまで清掃が行き届いている印象でした。アクセス面は帰りの駅までの循環バスがもう少し早い時間もあるとよいなとは思いました。また利用したいと思える旅館です。
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5.0
幾度も利用していますが行くたびにサービスの内容が進化してるように感じます。到着時から出発の時まで、不満や嫌なこともなくとにかく気もち良く過ごせました。夕食時もバイキングと思えないほど充実度で満足できる施設でした。また前回に大きな浴衣があればうれしいですね、と伝えたところ今回には改善してくれていました。今後も是非とも利用させていただきたい施設です。
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4.0
豪華絢爛ロビーの吹き抜けはパイプオルガンの音色とともに、沢山のソファーに座って寛げた。天井、エレベーター、各フロアを何度も見渡した。朝夕のブュッフェは品数豊富で選ぶ楽しみ、味わう楽しみがあり。部屋は秀峰館１０畳でしたが、広く見え、窓側ソファーもふかふか。騒音はなかった。窓からはかつての温泉宿の廃墟群が見え、鬼怒川も眺められた。３箇所の温泉あり（屋上庭園、８番館、秀峰館）屋上はボディーソープのみ設置。夕方はすでに風が寒かった。８番館は新しい。秀峰館が１番広くゆったり。泉質はツルツルするわけでも、後からじんわり温かくなることはなし。エレベーター３基あり。混雑時は待ちもありますが、乗ってしまえばあっという間。お土産屋もあり、駅前にも直営店あり。
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Bath
Bar
Table tennis
Gift/souvenir shop
5.0
“Great satisfaction with family”
This was my first time to stay at the Asaya Hotel. The breakfast and dinner buffet had an open kitchen, and of course the warm and delicious food was enjoyable to look at. The men's and women's baths change every morning and evening, so I was able to enjoy both. I was able to spend a very comfortable stay and would definitely use this hotel again.
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