4.0

Excellent
/5
(57 reviews)View guests comments
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3.8

Very good

Location rating score

Popular landmarks
Sakura no yama Park 890 m
Sora no Eki Sakura Hall 990 m
Observation Deck at Narita Airport Terminal 2 1.7 km
Narita International Airport Terminal 1 5F Observation Deck 1.9 km
Sanrizuka Sakura no Oka 4.3 km
Naritasan Park 4.8 km
Naritasan Shinsho-ji Temple 5.0 km
Naritasan Omote Sando 5.1 km
AEONMALL Narita 5.2 km
Narita Yume Farm 10.3 km
Nearby landmarks
Sei Maria Memorial Hospital 320 m
Sakura no yama Park 890 m
Sora no Eki Sakura Hall 990 m
Horinouchi 1.1 km
P-2 Annex 1.3 km
Observation Deck (north) 1.4 km
Iass Executive Lounge 2 1.5 km
JR East Travel Service Center - Narita Airport Terminal 2, 3 1.5 km
P-2 South 1.5 km
Skyliner & Keisei Information Center 1.5 km
Marroad International Hotel Narita
Double Room - Guestroom Marroad International Hotel Narita
Lobby Marroad International Hotel Narita
Lobby Marroad International Hotel Narita
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Marroad International Hotel Narita

763-1 Komaino, Narita-shi, Tokyo Narita International Airport, Narita, Japan, 286-0121 - View map
  • air conditioning

  • Bar

  • Currency conversion service

  • fitness center

  • tennis courts

Service3.9
Number of restaurants3
Location rating3.8
Overall rating:

4.0

Excellent
57 reviews
Location
3.8
Room comfort and quality
3.8
Service
3.9
Read all reviews >
More about Marroad International Hotel Narita

More about Marroad International Hotel Narita

Free shuttle bus service from and to the airport is available to guests. A fourteen days' free car park as well as other facilities are provided to please travelers. Sports facilities are part of the hotel's amenities.

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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Reviews of Marroad International Hotel Narita from verified guests

4.0
/
5
Very good
Location3.8
Room comfort and quality3.8
Service3.9
Access4.4
High score for Narita
All guests (57)
Available languages
Showing 49 comments from actual guests
123
4.9
Narita from Japan
Couple

Exceptional”

Excellent Hotel, perfect for couples!

Reviewed October 22, 2019

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4.7
Mankoto from France
Solo traveler

Exceptional”

Room was as expected, the only real downside is the very average soundproofing that allows you to hear everybody from the corridor chatting, particularly when they are a bit loud (which is bound to happen quite a bit in such foreigner oriented hotel).

Reviewed September 06, 2019

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4.0
Alex from New Zealand
Group

Very good”

Unfortunately, we found a strand of hair on our toilet seat. That just made everything in the room feel disgusting. However, we did like the fact that they had a complimentary shuttle bus to and from the airport, and also to Narita Station and Aeon Mall/Do

Reviewed June 19, 2019

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3.6
N from United States
Group

Very good”

Food wasn't very desirable, a few of the service people were quite obviously unhappy to be there, but otherwise the location was good and the bed was comfortable.

Reviewed September 14, 2018

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4.8
Memotou from Australia
Group

Exceptional”

Perfect for those with a layover in Japan. The staff were very helpful. We had an issue with the airconditioning in our room and the hotel staff helped us very quickly with another room. Free airport shuttle bus and access to aeon mall was handy.

Reviewed May 09, 2016

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4.6
Globetrotter from Canada
Couple

Exceptional”

The room was clean and good enough for short stay for a couple. The biggest problem of the hotel was no heating control of the room. Thus it was extremely hot. The only means for controlling the temperature is to open the window and letting the cold air in

Reviewed December 28, 2015

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3.4
Globetrotter from Canada
Couple

Good”

During my last stay at this hotel I recommended this hotel highly. Unfortunately my experience this time was very different and now I realize why other guests criticized this place so negatively. The room was very crammed for 2 person. The size of the room

Reviewed December 08, 2015

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4.7
Globetrotter from Canada
Solo traveler

Exceptional”

Room condition and restaurant were excellent. All amenities needed to spend a comfortable rest, all were there. However, cleanliness of the room could be improved. Shuttle bus service was very punctual and it has a good frequency. Overall I had a very good

Reviewed December 03, 2015

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3.0
Louis from Hong Kong SAR, China
Group

Above average”

Location is good for early flight, hotel is a bit old however, room is good in size & matress & towel are clean

Reviewed November 24, 2015

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4.5
Marta from Spain
Couple

Excellent”

Perfect hotel close to the airport. Perfect if you arrive late in the evening at Narita or have to catch a flight early in the morning because there is shuttle bus very often. Hotel was clean and had everything we needed, even a supermarket!

Reviewed November 09, 2015

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3.4
angry from Canada
Solo traveler

Good”

The attitude of the receptionist was terrible. They had no patience and the service was not helpful at all!! Even a order for taxi could kill them?! I'm really disappointed!! Also, the room was dirty. The toilet wasn't even flashed!! I don't recommend this

Reviewed August 14, 2015

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3.8
JapanTraveller85 from Germany
Couple

Very good”

good: close to Narita Airport, easily accessible via free shuttle bus; clean room that could be darkened quite well at night; comfortable bed bad: no free Wifi (1000 Yen for 24 hours); our room overlooked train tracks and the airport's runway, so it was q

Reviewed April 06, 2015

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2.2
Calum from United Kingdom
Solo traveler

Acceptable”

I booked this hotel last minute after extending my stay in Tokyo. I had seen a previous users comments about the carpet being gross but assumed this was just pedantic. I was wrong, the carpets were disgusting with deep white stains in parts. Old, tired and

Reviewed October 29, 2014

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4.2
bogdan from Romania
Couple

Excellent”

Location is great. Not enough info on japanican site about shuttle bus, I had to look on booking . com to find schefule for all buses. I think its impossible to walk to the hotel... The hotel is very big, service is good conv store inside the lobby. Ro

Reviewed August 10, 2014

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4.4
Pl8er from United States
Group

Excellent”

Fantastic location! Only 5 minutes from the airport (7.50 cab charge). They have hourly shuttles too! Rooms were not updated (no wifi, very small tv's), but the overall conditions of the room were very well maintained, no smoke smells. I will certainly

Reviewed July 13, 2014

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2.7
layover from United States
Couple

Above average”

I'm surprised how dirty the carpets were in the room and hallways. The bed was quite uncomfortable and the food was expensive considering the low quality. Lastly, I could tell several employees were not happy to be there working. Ultimately the owner of th

Reviewed February 18, 2014

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3.3
MattyC from Australia
Couple

Good”

Hotel was old and gross. Everything had a slight dilapidated look to it and the floors looked like it had been water damaged. The room itself felt unclean, especially the floor and the bed cover had holes. The toilet had a strong damp/mould smell and some

Reviewed February 17, 2014

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5.0
NYC from United States
Solo traveler

Exceptional”

I stayed a single night at this hotel while awaiting an overnight airline connection. The bus to / from the airport was very nice, clean, comfortable, on time, easy to find. The front desk staff was extremely polite, spoke passable English (I am American),

Reviewed January 20, 2014

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4.8
Jessy from United States
Solo traveler

Exceptional”

The staff at the Marroad International Hotel in Narita was highly professional. They welcomed me in a wonderfully warm and pleasant manner. I greatly look forward to going again.

Reviewed December 25, 2013

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2.8
jal from Canada
Couple

Above average”

Easy acces with the shuttle from the airport. Pool was closed. (sauna is $ ) Restaurant was expensive (one was closed) but you can buy food in the convenient store. Need renovation, old and not up to date ! ok for a transit of one night only.

Reviewed November 23, 2011

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