Aenokaze
Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Swimming pool
Free parking
Bar
Shuttle service
Large indoor bath
Pool (kids)
Open-air bath (non-mixed)
Bath


2.0
“feel disappointed”
I had high expectations for this hotel because it is a sister hotel of Kagaya, but I was quite disappointed. We reserved a slightly more expensive room in the east wing, but it was a small room in a corner that was not as it appeared on the website. The bathroom door had been removed, the wood on the window frame was faded and scratched, and the table by the window was a glass table that did not fit in a Japanese-style room, and it was not clean. The table in front of the window is a glass table, which is not clean, and the carpet in front of the refrigerator is stained. The tea set is also somewhat unclean. Which is the new wing? There are 3 of us and only 2 people are provided with water and half-clothes. The dinner and breakfast were good, but there was no other information or farewell service. I would have been disappointed if it were a business hotel, but it was a very expensive onsen ryokan.
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