Exceptional”

Quite scenic location beautiful . Food outstanding if one favors Japanese..I am Caucasian and used to Japanese food. Inexperienced folks may have issues I highly recommend the hotel , it is well worth the $

Good”

Place needs some renovation inside and outside. Tables in the dining hall had partly joints. Can hear the train that runs directly behind the hotel.

Very good”

This hotel is overpriced, old fashioned, poor amenities in room, breakfast and dinner buffet that never changes. Ok, the view of Matsushima Bay is beautiful, but big disappointment anyway.

Very good”

Good hotel, good onsen but just bad luck for me that I have got a rotten oyster in my hot pot, that really spoil my dinner.

Excellent”

Lovely view, helpful staff, nice food. Great onset

Exceptional”

Convenient to travel to Matsushima. The hotel provides shuttle bus to train station. Good food for both breakfast and dinner with variety type. A bit crowded as there are lot of tourist group stay there but overall is good.

Exceptional”

Compared to several other ryokans I have stayed at, the welcome was a bit cool. Breakfast buffet was good. Japanese dinner and service on first night were perfect, on second night more ordinary. We had a nice Japanese room. The view of the bay from our roo

Exceptional”

大致上服務都良好，扣一顆星是因為我們有大行李箱，搭接駁車的時候司機不會打開遊覽車下面行李艙，你必須自己搬上車而且司機完全不會幫忙，只會坐著看你很努力地搬。如果要去住建議絕對不要帶大行李箱！

Exceptional”

The best Japaniese style hotel I ‘ve ever stayed. They offer the yummy food and excellent hot spot. The room we stayed is perfect, modern, and superb comfortable. And the most perfect part is that the hotel staff are all nice and kind. Excellent hotel!!!

Excellent”

房間很大很乾淨景觀也很好，餐食有水準可惜風呂泉質不佳

Very good”

·很棒的地氿

Good”

The hotel itself is old. The bed is too small and hard plus the comforter is also too small. If it is truly a four star hotel (especially a ryokan hotel, it didn't provide the usual japanese style socks. In general, we were a bit disappointed.

Exceptional”

非常方便乾淨,房間又大東西又好吃, 風呂的景色也很棒

Exceptional”

Valuable and outstanding service Nice room and good beverage, Excellent and Highly Recommend!

Excellent”

A little bit old but generally it is great hotel. Food , onsen & service are excellent. Shuttle bus is convenient from station to reach the hotel. Hope to stay in here again.

Excellent”

我們吃的是日式懷石料理，感覺普通。反而看其他團體客人吃buffet好像很不錯？

Exceptional”

以前住過, 今次再入住感覺還是不錯.