Exceptional”

The staff was so helpful and makes special effort to make us feel like family. You need a ride to Matsumoto city but that is easily arranged. We enjoyed the tranquility and relaxation. We particularly liked the private Onsen bath in the room.

Exceptional”

We had a wonderful stay at Kikunoyu. Our room was beautiful and comfortable, the food so delicious and the service was perfect. We highly recommend it.

Exceptional”

Just perfect. This is what we came to Japan for (apart from the cherry blossom!). Amazing food, traditional Japanese hospitality, friendly welcome. Can’t recommend Kikinoyu enough to other travellers.

Good”

Very beautifully decorated wooden ryokan. Large room, with excellent service and food served in room. Access is easy by bus from the station or by taxi (15-20 min). Onsen is small but nice. Outdoor wooden bath is enjoyable.

Very good”

easy access by bus from JR as long as you have no luggage; otherwise you need a taxi.

Exceptional”

Was hoping for a traditional Japanese experience -we got it here. The Ryokan is about 200 years old but very clean. Outstanding service and friendliness of the staff. The Onsens were clean. The (2) Onsens alternated between genders - one outdoor Onsen,

Excellent”

This is a really neat hotel. The baths are kind of small, but the hotel has interesting artifacts displayed along the corridor and reception, which makes interesting browsing!. The food was fabulous, the staff were very attentive. Couldn't ask for anythin

Exceptional”

服務很好，食物豐富。雖然員工英語溝通不太流利，但感受到員工的用心。充滿古樸風味的旅館，建議前往住宿的旅客携帶輕便行李。

Excellent”

整體不錯，服務一流

Exceptional”

非常好的家庭式日式温泉旅馆，特别是餐食，非常好吃和考究，堪比怀石料理。温泉虽然不大，但好在人也不多，泡起来很舒服。 浅间温泉是松本市郊的温泉小镇，周边温泉旅馆也很多，可以小逛。

Very good”

还不错，离市区很近，我从松本站打车过来2100，回去的时候大巴每人310，首先对酒店的服务表示很满意，我忘记带电源转换器插头了，酒店跑到外面好像买了一个新的给我，很感动，酒店和浴池有菊花，和名字对应