Matsue New Urban Hotel (Main Building/Annex)

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Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.

45-8 Nishicha-machi, Matsue-shi, Matsue City, Matsue, Japan, 690-0845

Highlights

Bath
Bar
Currency conversion service
Laundry service
Laundromat

Facilities

Car park

Bar

Large indoor bath

Bath

Laundry

Bicycles

Coffee shop

Kids meal

Location 3.8
Access 3.8
Service 3.7
Room comfort and quality 3.4
View map

3.8Very good

Location rating score

Location
Closest landmarks
Lake Matsue Waterfront Park
180 m
Karakoro Art Studio
240 m
Shimane Local Products Center
520 m
Matsue-Shinjiko-Onsen
520 m
Matsue Castle
630 m

Important information

Service3.7
Number of restaurants2
Location rating3.8

Rooms available at Matsue New Urban Hotel (Main Building/Annex)

Room
...
  • Room size: 41 m²
  • Non-smoking
Please provide dates to see prices.
Family Room (Annex) *Rooftop Terrace Access
...
  • Room size: 43 m²
  • Non-smoking
  • 3 semi double beds
Please provide dates to see prices.
Deluxe Twin Room (Annex) *Rooftop Terrace Access
...
  • Room size: 27 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Twin Room (Annex)
...
  • Room size: 19 m²
  • Lake
  • 2 semi double beds
Please provide dates to see prices.
Deluxe Twin Room (Annex) *Rooftop Terrace Access
...
  • Room size: 27 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Deluxe Twin Room with Scenic View Bath (Annex) *Rooftop Terrace Access
...
  • Room size: 27 m²
  • Non-smoking
  • 2 semi double beds
Please provide dates to see prices.
Single Room (Extra Bed, Annex)
...
  • Room size: 15 m²
  • Non-smoking
Please provide dates to see prices.
Deluxe Twin Room (Annex)
...
  • Room size: 27 m²
  • Lake
  • 2 semi double beds
Please provide dates to see prices.
Deluxe Twin Room with Scenic View Bath (Annex)
...
  • Room size: 27 m²
  • Lake
  • 2 semi double beds
Please provide dates to see prices.
Deluxe Double Room (Annex)
...
  • Room size: 14 m²
  • Non-smoking
  • 1 double bed
Please provide dates to see prices.
More about Matsue New Urban Hotel (Main Building/Annex) Exterior view

More about Matsue New Urban Hotel (Main Building/Annex)

A hotel located by Lake Shinji, which contributes to the beauty of Matsue. Guests can see a panoramic view from the tenbo hot spring bath (a bath offering a good view).

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Amenities and facilities

Languages spoken
  • English
Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair unavailable
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet
  • Sign-language support at reception unavailable
  • Slope at entrance
  • Wheelchair unavailable
  • Wheelchair accessible
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Japanese cuisine
  • Western cuisine
Swimming & soaking
  • Bath
  • Large indoor bath
Services and conveniences
  • Convenience store
  • Currency conversion service
  • Laundromat
  • Laundry service
For the kids
  • Baby food prepared according to guest requests
Sports equipment rental
  • Bicycle rental
  • Fishing gear rental
Getting around
  • Car park [indoor] unavailable
  • Car park [outdoor]
  • Parking [paid]

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Feminine ailment aid
  • Motor dysfunction aid
  • Muscle pain aid
  • Frozen shoulders aid
  • Neuralgia aid
  • Bruise aid
  • Arteriosclerosis aid
  • Sensitivity to cold aid
Spring quality
  • Chloride spring

Hot spring on site

Indoor public bath (Male only)
  • Capacity
    20 persons
  • Opening hours
    06:00~10:00 and 12:00~23:30
  • Number of bathtubs
    0
Indoor public bath (Female only)
  • Capacity
    20 persons
  • Opening hours
    06:00~10:00 and 12:00~23:30
  • Number of bathtubs
    0

Location

45-8 Nishicha-machi, Matsue-shi, Matsue City, Matsue, Japan, 690-0845

Very good3.8

Location

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until10:00
    The property
    • Opened in 1993
    • Number of floors10
    • Number of rooms102
    • Number of restaurants2

    Property announcements

    The parking lot is in front of the hotel entrance and requires a fee.
    The breakfast venue will be the restaurant in the adjacent Main Building. (Accessible via connecting passageway from the Annex 1st floor.)

    [Notice of Change in Breakfast Charge]
    Date of Change:
    Accommodations from July 1, 2025 (Tue.)
    *No additional charge for guests who have already made reservations.
    However, guests requesting an additional breakfast will be charged the new rate on site. Thank you for your understanding.
    [Breakfast Fee]
    Adults (elementary school age and older) JPY 2,200 (tax incl.)
    Infants (4 years old to preschool age) JPY 880 (tax incl.)

    Reviews of Matsue New Urban Hotel (Main Building/Annex) from verified guests

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    All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.

    3.7
    • Location score 3.8 out of 5 and is a high score in Matsue
      Location3.8
    • Access score 3.8 out of 5 and is a high score in Matsue
      Access3.8
    • Service score 3.7 out of 5 and is a high score in Matsue
      Service3.7
    • Room comfort and quality score 3.4 out of 5 and is a high score in Matsue
      Room comfort and quality3.4
    High score for Matsue

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

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    Guest Type
    Language
    Showing 104 comments from actual guests from JAPANiCAN.com and Rurubu Travel. Some reviews may be machine-translated.
    Changed to review page 1
    1. 4.0

      Couple
      Stayed 1 night in August 2022

      “It was comfortable.”

      Stayed at the hotel without meals. There are not many restaurants around the hotel, which was unexpected, but there is a convenience store on the first floor of the main building. I was a little disappointed that there was not much variety, but I will take that as a memory of the trip. There are many electrical outlets in the rooms, so it was not inconvenient to charge my phone. There is a large public bath where you can spend a pleasant stay. Check-in and check-out can be done by machine, so we didn't have to wait in line at the counter. Walking distance from Matsue Castle. Walking distance to Matsue Shinjiko Onsen station. It was just the right distance.

      Reviewed August 31, 2022
    2. 4.2

      Myrt from New Zealand
      Couple

      “Excellent”

      Good location to view attractions such as the castle, close to good restaurants and nice views of the lake.

      Reviewed June 19, 2011
    3. 4.6

      Anonymous from France
      Couple

      “Exceptional”

      dated decor of the lobby and the room but it is a small point compensated by the level of attention provided by the staff. Free early morning bus to the train station a bonus

      Reviewed August 27, 2009
    4. 5.0

      Couple
      Stayed 2 nights in November 2025

      “スッタフも親切な良いホテル”

      二度目の利用でしたが、今回もスタッフは親切で、こちらの要求にもできる限り対応していただけました。 朝食バイキングは、種類も豊富でおいしかったです。宍道湖を眺めながらの食事は格別です。 今回はレイクビューの部屋では無かったので残念でしたが、そのかわり松江城が見えました。

      Reviewed November 18, 2025
    5. 4.0

      Solo traveler
      Stayed 2 nights in May 2024

      “連泊の室内清掃”

      2連泊しました。 連泊の室内清掃はフロントに依頼した場合のみでした。 それが、かえって良かった。 荷物を清掃し易いように、纏めておく必要がなかった。

      Reviewed May 28, 2024
    Changed to review page 1

    This property is in high demand.