Naraya

396 Kusatsu-machi, Agatsuma-gun, Kusatsu, Kusatsu, Japan, 377-1711

Highlights

Bath

Massage

Facilities

Free parking

Massage

Shuttle service

Large indoor bath

Open-air bath (non-mixed)

Bath

Access 4.8
Location 4.5
Service 4.3
Room comfort and quality 4.1

Based on 70 verified reviews

Access

4.8

Location

4.5

Service

4.3

Room comfort and qua...

4.1

View map

4.5Review score

Location rating score

Parking
Lowest price includes
Closest landmarks
Netsunoyu
60 m
Kusatsu Onsen Netsunoyu
60 m
Mikuniya Wagyu Bistro
60 m
Yubatake
70 m
Kusatsu Onsen public bath
80 m

View nearby places

Important information

Service4.3
Check-in from14:00
Check-out until11:00
Location rating4.5
More about Naraya

More about Naraya

An authentic Japanese styled inn near the source of hot spring, Yubatake. Good old Edo tradition such as an entrance hall with old style counter called a choba and high-quality hot spring baths are popular with the guests.

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Amenities and facilities

Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair unavailable
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways unavailable
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet unavailable
  • Sign-language support at reception unavailable
  • Slope at entrance unavailable
  • Wheelchair unavailable
  • Wheelchair accessible unavailable
Things to do, ways to relax
  • Massage
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Getting around
  • Car park [free of charge]
  • Car park [indoor] unavailable
  • Car park [outdoor] unavailable
  • Shuttle service (reservation required)

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Illness recovery/Stress relief
  • Articular pain aid
  • Muscle pain aid
  • Neuralgia aid
  • Wound aid

Location

396 Kusatsu-machi, Agatsuma-gun, Kusatsu, Kusatsu, Japan, 377-1711

Exceptional4.5

Location

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until11:00
    The property
    • Number of restaurants0

    Reviews of Naraya from verified guests

    4.3
    • Access score 4.8 out of 5 and is a high score in Kusatsu
      Access4.8
    • Location score 4.5 out of 5 and is a high score in Kusatsu
      Location4.5
    • Service score 4.3 out of 5 and is a high score in Kusatsu
      Service4.3
    • Room comfort and quality score 4.1 out of 5 and is a high score in Kusatsu
      Room comfort and quality4.1
    High score for Kusatsu

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

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    Guest Type
    Language
    Showing 40 comments from actual guests
    Changed to review page 1
    1. 4.3

      Bee from Malaysia
      Group

      “Excellent”

      This hotel is rather old, conveniently located at the onsen street. It is a little overpriced with the simple facilities provide. Wifi available at the lobby area, but very slow.

      Reviewed May 27, 2013
    2. 5.0

      さっちゃん56
      Group
      Stayed 1 night in October 2019

      “ありがとうございました。”

      建物自体は由緒正しきという感じで、古さは否めないが、どこもとてもきれいにお掃除が行き届いてました。 お風呂はサイコーに気持ちよくて、お湯が柔らかくて、いつまででも入っていたい感じでした。 お料理も、どれもおいしかったです。 従業員の方たちも、みなさんいつも笑顔で、とても気持ちよかったです。 奈良屋さんは11年前に泊まって、今回はその時に一緒に来た母の追悼旅だったのですが、11年前と変わらない佇まい、従業員の方たちの笑顔に、いろいろなことを思い出しながら過ごすことができました。 ありがとうございました。

      Reviewed October 21, 2019
    3. 4.0

      わたんこ
      Group
      Stayed 1 night in May 2019

      “おもてなし”

      老舗ならではのおもてなしに、気持ちのよい時間を過ごす事ができました。 ありがとうございます。

      Reviewed May 27, 2019
    4. 2.0

      cheeza
      Couple
      Stayed 1 night in October 2018

      “立地は良いが、再訪はない”

      従業員のレベルに疑問を感じる。

      Reviewed October 07, 2018
    5. 3.0

      萩山一休
      Group
      Stayed 1 night in March 2018

      “夕食の量が少ない”

      他の旅館、ホテルの夕食に比べて、メインに相当する料理がないため、満腹感がない。天ぷらはありませんでしたが、牛のしゃぶしゃぶが出ました。しかし、その肉は限りなく薄い合計10~20グラム程度の牛肉で、量の少ない夕食でした。夕食後にスイーツ付きのプラン(スイーツなしプランより少し高い)を選択しましたが、夕食のコースでデザート無しにはビックリしました。お代わりのご飯が欲しくてベルを鳴らしましたが、3度ベルを鳴らしても係りの人が来ないので、個室からでて、係りの人を呼びに行きました。サービスの質もよくありませんでした。

      Reviewed March 21, 2018
    Changed to review page 1