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1 Oct 2023
Sunday
1 Oct 2023
Sunday
Naraya Bathhouse
Naraya Lobby
Naraya Exterior view
Naraya Exterior view
Naraya Restaurant
Naraya Restaurant
Naraya Surrounding environment

4.5

Exceptional

30 reviews

30 reviews

View map
View map

4.4

Excellent

Location rating score

Parking
Lowest price includes
Closest landmarks
Yakitori Shizuka
30 m
Kusatsu Onsen Netsunoyu
60 m
Yubatake
70 m
Kusatsu Onsen public bath
80 m
Shirahata Hot Spring
80 m
View nearby places

Naraya

396 Kusatsu-machi, Agatsuma-gun, Kusatsu, Kusatsu, Japan, 377-1711 - View map
Highlights

Bath

Massage

Facilities

Shuttle service

Car park [free of charge]

Shuttle service (reservation required)

Massage

Bath

Large indoor bath

Open-air bath (non-mixed)

Service4.4
Check-in from14:00
Check-out until11:00
Location rating4.4
Overall rating:

4.5

Exceptional
30 reviews
Location
4.4
Room comfort and quality
4.3
Service
4.4
Read all reviews >
More about Naraya

More about Naraya

An authentic Japanese styled inn near the source of hot spring, Yubatake. Good old Edo tradition such as an entrance hall with old style counter called a choba and high-quality hot spring baths are popular with the guests.

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Amenities and facilities

Accessibility
  • Braille support in public spaces
  • Elevator for wheelchair
  • Gravel path at entrance
  • Handrails in stairs and hallways
  • In-room emergency alarm
  • In-room emergency alarm for hearing impaired
  • In-room toilet and bathtub with handrails
  • Shared acccessible toilet
  • Sign-language support at reception
  • Slope at entrance
  • Wheelchair
  • Wheelchair accessible
Things to do, ways to relax
  • Massage
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Getting around
  • Car park [free of charge]
  • Car park [indoor]
  • Car park [outdoor]
  • Shuttle service (reservation required)

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Illness recovery/Stress relief
  • Articular pain aid
  • Muscle pain aid
  • Neuralgia aid
  • Wound aid

Location

396 Kusatsu-machi, Agatsuma-gun, Kusatsu, Kusatsu, Japan, 377-1711
Excellent
Location

4.4

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from: 14:00
    • Check-out until: 11:00
    The property
    • Number of restaurants: 0

    Reviews of Naraya from verified guests

    4.5
    Excellent
    From 30 reviews
    Location4.4
    Room comfort and quality4.3
    Service4.4
    Access4.8
    High score for Kusatsu
    Showing 21 comments from actual guests
    12
    4.3
    Bee from Malaysia
    Group

    Excellent”

    This hotel is rather old, conveniently located at the onsen street. It is a little overpriced with the simple facilities provide. Wifi available at the lobby area, but very slow.

    Reviewed May 27, 2013

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    4.5
    CINDY from Taiwan
    Group

    Excellent”

    離車站開車約2鐘，走路約5分鐘，離熱鬧的街上很近，這次訂二個晚上一泊二食，房間是我喜歡的榻榻米，但部份肉類的餐點吃起來還好，整體服務都還可以。

    Reviewed February 18, 2019

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    5.0
    tina from Taiwan
    Group

    Exceptional”

    服務人員很親切.風呂非常棒.下次再去草津還會選這間旅館!

    Reviewed February 02, 2019

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    5.0
    tina from Taiwan
    Group

    Exceptional”

    服務人員很親切.風呂非常棒!

    Reviewed February 02, 2019

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    3.0
    黃旺 from Hong Kong SAR, China
    Couple

    Above average”

    少有的機乎全男班溫泉酒店，早晚餐食物質素從頭盤到甜品都不精緻，無味道，感覺廚師不用心；風呂水質不錯，但花澆洗浴部份不太乾淨企理。

    Reviewed December 06, 2018

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    4.7
    Albert from Taiwan
    Group

    Exceptional”

    服務周到風味絕佳的傳統溫泉旅館，距離湯佃走路2分鐘。服務生會一點英文，可以溝通。從巴士站到旅館有無料迎送。溫泉質感很好，是硫磺泉但是硫磺味不會刺鼻。

    Reviewed May 11, 2018

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    4.9
    Samantha from Hong Kong SAR, China
    Group

    Exceptional”

    一定會再回來的旅館喔，從前台到客房到食物到環境到每一個服務人員都讚口不絕！

    Reviewed December 26, 2017

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    3.5
    Bb from Hong Kong SAR, China
    Group

    Good”

    Finished Kiseki dinner within 45 minutes. Very rush. No bathroom in the room

    Reviewed May 10, 2017

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    4.5
    一家人旅遊 from Hong Kong SAR, China
    Group

    Excellent”

    整體大致好，膳食太少及普通，遊温泉街購物及行行，非常方便，房間多，人數就多，但都寧靜，唯旅店提供和服，男女一様，沒有特色。

    Reviewed April 25, 2017

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    5.0
    Francis from Hong Kong SAR, China
    Couple

    Exceptional”

    我們是由香港到來的旅客,旅館很零淨,能夠體會到日本文化. 服務員很有禮貌和非常友善,住得很舒服. 環境非常好,溫泉風呂也很好,衛生也非常之好. 下次再來也會選擇這裡.

    Reviewed April 12, 2017

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    4.9
    pududunny from Taiwan
    Group

    Exceptional”

    服務很好，到草津溫泉後可以先打電話給旅館，會有專車來接送，不要浪費這項溫暖的服務。 餐食很豐盛，美味但不夠令人難忘。 溫泉雖然選擇不多，不過已經足夠，很舒服。 房間也很棒。 比起其他溫泉旅館，整棟榻榻米的這間歷史味道濃厚的奈良屋是值得ㄧ來的住宿選擇。

    Reviewed April 06, 2017

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    3.5
    jasonhhh from Taiwan
    Group

    Good”

    Huge disappointment. 這還是我第一次到日式旅店被廚房幫廚接待，到達奈良屋後因為人員短缺沒有講英文的人員，飯店女將Sakuraba? 與一位來日本讀語言學校還不到四個月的中國學生接待了我們一家，第一印象就糟透了，奈良屋雇用留學生不是不好而是該留學生的日本也不是很流暢，他與該旅店的女將溝通就有問題了要怎麼傳達訊息給顧客? 跟我們的對答基本上是一問一答，不會舉一反三，連最簡單的幾點退房，早餐哪邊吃都是一問三不知更不用說要介紹飯店設施或是周圍的地點， 櫃台英文程度連小學都沒有，基本單字都沒法理解

    Reviewed February 06, 2017

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    3.2
    jasonhhh from Taiwan
    Group

    Good”

    Huge disappointment. 這還是我第一次到日式旅店被廚房幫廚接待，到達奈良屋後因為人員短缺沒有講英文的人員，飯店女將Sakuraba? 與一位來日本讀語言學校還不到四個月的中國學生接待了我們一家，第一印象就糟透了，奈良屋雇用留學生不是不好而是該留學生的日本也不是很流暢，他與該旅店的女將溝通就有問題了要怎麼傳達訊息給顧客? 跟我們的對答基本上是一問一答，不會舉一反三，連最簡單的幾點退房，早餐哪邊吃都是一問三不知更不用說要介紹飯店設施或是周圍的地點， 櫃台英文程度連小學都沒有，基本單字都沒法理解

    Reviewed February 06, 2017

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    4.0
    Agnes from Hong Kong SAR, China
    Group

    Very good”

    方案內提及過的： 包租風呂1次+限期!!附姐妹館「湯畑草庵」飲料券(1杯) 店方沒有提供給我們，離開之後才發現。

    Reviewed August 14, 2016

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    4.9
    Vi from Hong Kong SAR, China
    Group

    Exceptional”

    服務甚佳，有專車接送到旅館。食物美味豐富，有獨立房間進食，不受騷擾，讚！

    Reviewed April 05, 2016

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    4.7
    PGMM from Taiwan
    Group

    Exceptional”

    旅館雖然不大，風呂空間雖然較狹小，但主要是因為其所在位置空間有限所致。住宿的是基本客室，住三個人空間還挺寬敞的。餐食與服務特優，值得大力推薦。

    Reviewed February 27, 2016

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    5.0
    TSAI from Taiwan
    Group

    Exceptional”

    一間值得再次入住的好旅館，各方面表現都非常突出。

    Reviewed February 08, 2016

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    4.5
    Roberto from Taiwan
    Group

    Excellent”

    有歷史的飯店，有水準的服務，還有讓我們一家大小都喜愛的溫泉，讓我們第一次到草津就留下滿滿的好印象。

    Reviewed March 19, 2015

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    4.7
    dvd333 from Taiwan
    Group

    Exceptional”

    果然是百年老店的服務品質...一級棒

    Reviewed December 22, 2014

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    4.5
    Lai from Taiwan
    Group

    Excellent”

    飯店地點在鬧區內，交通便利性極佳，房間乾淨，但稍嫌小，大眾池還不錯，但露天風呂太小。飯店有一、二位服務生會講英文，溝通較方便。

    Reviewed January 27, 2011

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    12