Exceptional”

It has been a wonderful stay. We got an upgrade, so we had a suite with a privat rotemburo on our privat terrace. Also the public onsen were outstanding. Specially the waterfall rotemburo. Outside the hotel you can stroll along a silent japanese garden. Di

Exceptional”

We've stayed in many luxury ryokans throughout Japan and this is one of the best. It was clean and modern but with the feel of being in old Japan.The setting is amongst a sylvan forest with winding paths. There are several bath areas, both public and priva

Exceptional”

This was my second time staying at Ten Sui. This Ryokan is excellent and I would highly recommend it to anyone. The food is excellent if you want a traditional Japanese food experience. The staff accommodated our large group and picked us up from Amagase s

Excellent”

This is our second visit within a year. Originally we planned to stay for two nights and eventually extended to three. The outdoor onsen baths are excellent. It is a perfect place for retreat. GPS did not show the access to the hotel correctly and you have

Exceptional”

My 2nd time out to Sanso Tensui and still loved it. The service is amazing, quiet natural atmosphere and food is delicious and healthy! I didn't mind the train ride because they have a shuttle service if you tell them your train schedule. Highly recommend

Excellent”

Service was fabulous and staff go out of their way to make your stay a special one. Our server at dinner - Kajiwara-san - was a case in point. He only works here part time during dinner, having a shop in the village preparing and selling locally made spi

Exceptional”

Words cannot describe the wonderful experience my friends and i had here. Peaceful natural setting with stunning low key service. Food was magnificent and done with lots of care; recommend dining in the main dining room to take in the high ceilings and

Exceptional”

Beautifully located ryokan for someone who does not mind remote locations. very friendly and comprehensive service. wonderful rotemburo beside small river and falling waters. excellent food. this is a place to come back to!

Exceptional”

服務人員和藹可親，旅館景致、露天溫泉及餐食棒極了，超推薦！

Exceptional”

服務人員和藹可親，旅館景致、露天溫泉及餐食棒極了，超推薦！

Excellent”

Area is good like living in forests & river aside, nature environment is nice for our city busy people. Driving to the hotel will be much easier to locate with GPS. Services are nice and bar can be facing waterfall river, good view. Only comment the room

Good”

不明為何酒店會沒有我訂房資料，他們查了很久才找到，不清楚是酒店問題還是japanican問題，反正最後有房間就算。 服務我們晚餐的是一個入職未夠2個月的新人，不明為何沒有人在旁指導，手震震先完成全晚晚餐，因我上年來過一次，今年晚餐份量明顯較往年少，質素亦差了

Exceptional”

在日本試了差不多10家溫泉旅館，這家屬值得推薦的一家,服務親切。屬傳統的日式旅館，不能與現代化的設施作比較,但另有一番風味。在房間進食晚餐，食物也很豐富！

Exceptional”

要留意路牌，因為用GPS會好易Miss左路口，好難搵返條路去酒店。 酒店房間好整潔，服務態度好熱情，最好早少少到達酒店，因為有3個不同地點溫泉，亦有家庭溫泉，畀D想有私穩的人，整體滿意，若再次去都會繼續住這間酒店

Exceptional”

環境及服務一流，只是地點較隔涉

Exceptional”

The best onsen hotel in Kyushu. Natural environments with warm hospitality from the moment you enter. The best dinner we have in Japan. Thanks for the great chef and well trained staffs. Great job! We will return again.

Excellent”

We are so supise a staff who standby at car park and welcome guest arrival and hold a car park for parking. The staff show his helpful that pick up our 2 heavy luggage to check in counter. Except excellence staff attitute, we also appreciate taste of foo

Exceptional”

조용하고 한적한 곳에 위치한터라 접근성은 조금 떨어지지만 역까지 픽업서비스를 해주셔서 크게 불편함을 느끼진 않았습니다. 온천탕 종류도 많고 예약제로 이용할 수 있는 탕도 여러개라 느긋하게 휴식을 취할 수 있었어요. 서비스도 훌륭하고.. 쉐프님을 일본에서도 손꼽히는 분을 스카웃해오셨다더니 음식맛도 일품이었습니다. 재방문 의사 100프로입니다!!

Very good”

깊은 산속에 폭 파묻혀 있어서 맑은 공기와 따뜻한 온천으로 휴식을 느끼기에 최고의 장소라고 생각됩니다. 오솔길과 시냇물을 한폭의 그림처럼 끼고 있는 노천온천, 가족탕, 실내탕은 피로를 풀기에 아주 좋았습니다. 침구류나 식사, 서비스 등도 호텔 못지않게 좋았습니다.

Excellent”

온천 정말 좋았어요. 가족탕도 좋았는데 물어보기 전에 먼저 안내해줬으면 좋았을거 같아요. 석식이 2시간이 걸린건 좀 그렇지만 맛있고 예뻤어요. 돌아가는 송영에서 제 시간에 출발하지 않았고 중간에 운전기사가 바뀐건 좀 그랬어요. 다들 친절하게 좋았는데 직원별로 복불복 인거 같아요. 도착하자마자 주차장에서 카운터까지 짐 들어주신 분 너무 인상을 쓰셔서 첫인상에서 기분 망쳤네요. 돌아오는 날 직원분도 좀 그랬구요. 그것 빼곤 좋았어요