Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Free parking
Shuttle service
Large indoor bath
Open-air bath (non-mixed)
Bath
Shops
Karaoke
Go game
Closest transportation
•
Sounzan Funicular Station is within 0.24 km
Location rating score
| Service | 4.6 |
| Check-in from | 15:00 |
| Check-out until | 10:00 |
| Location rating | 4.5 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 75.6 km |
Enjoy various kinds of hot spring baths such as a barrel bath, filled with milky spring water. You can see the whole view of the mountains of Hakone from the hotel.
Excellent4.5
Location
For anything that's not mentioned on this page, please directly ask the property.
[Baths]
Baths are open 24 hours. The hotel has a bath embellished with elaborate Yosegi Zaiku (traditional Japanese parquetry), the only one of its kind in Japan. There are different bathing times assigned to men and women in the large communal bath. The color of the hot spring water changes with the season. The hues vary from milky white to bluish white and brownish white.
[Meals]
Both breakfast and dinner will be served in the guest room. The kind of pork served is Yusui pork, while the rice variety is Koshi Ibuki grown in Nagaoka, Niigata.
The menu may be changed to accommodate persons with food allergies or other food-related concerns. Please make a request in advance. A different menu will be prepared.
[Facilities]
Souvenir corner: A lineup of products are available for purchase, such as craftwork from Hakone, Owakudani specialty black eggs, Hakone's specialty sake and confectionery, and much more.
All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.
Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
3.2
We had really awkward experience about food and service. The woman didn’t speak English, so we had no chance to understand what it’s all about. Everything was made in rush - no explaining. Weird food. But we allow the fact that we just did not get the poin
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4.5
We stayed here for 2 nights on our honeymoon in a Japanese style room. The staff were incredibly accommodating and friendly. They spoke very little English but this made it feel even more authentic. The hotel is a little dated but the rooms are very spacio
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5.0
We loved this place. We were made to feel very welcome by the staff. The room is traditional Japanese style and roomy (we had 3 adults and 2 kids). The outdoor onsens were great! Yes the place is a little worn and dated but we thought it was a good place
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4.4
Loved our stay here! Even though it ended up being a bit more expensive with older rooms, it was certainly worth it for the amazing food and the beautiful views from the onsen at night. The mountains are absolutely gorgeous and is a site to experience here
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5.0
We stayed there for two nights for our honeymoon. The room was lovely, and the staff very friendly. The hot baths are also fantastic: the water has an opaque White-ish Color due to the sulfite, and the outdoors bath Tubs are out of a movie. The Food wa
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4.5
A very enjoyed trip on this city and ryokan. Ryokan respect the traditional japones rules, it was an excellent traditional japonese expérience. Arigato gozaimas.
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4.7
The food was outstanding, which included shabu shabu and grilled lobster. The onsens where great as well as they have both indoor and outdoor with milky water straight from the mountain spring. I was pretty much the only one there when I went after dinner.
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4.0
I would recommend this place to anyone wanting to spend on the lower end of ryokans! The staffs at the receptions were nice , rooms were good with a nice view , hotsprings were actually better then i expected having stayed a few other ones. Only down point
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4.7
Our family had a great time at Shirayu no Yado Yamadaya. The food was amazing! It was easy to get there with public transportation. Views are lovely. Though English is limited the staff were very helpful and friendly. It was definitely a great Japanes
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3.5
The food was amazing but it was the only amazing thing there. The place hasn't been renovated in a long time and the bad smell from the attached toilet "perfumed" the whole room... The lady taking care of us was funny but do not expect service in proper En
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3.9
Traditional lodging with nice warmth personal touch. Would recommend to other travellers to stay with them
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4.9
lovely little place! the area was a little quieter during my stay, I imagine, becase of the closure of the Hakone ropeway but this place is nice and tucked away regardless, and not far at all from Sounzan station. Staff are all really friendly and helpful
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4.9
we had a lovely stay here in late December and would definitely recommend it. We were a family of five and this was our first stay at a ryokan. The baths were absolutely delightful, especially the outdoor ones. The food was very good and plentiful -- we
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4.7
This might not be the fanciest or the most modern ryokan, in that it was last renovated in 1996 and doesn't have the most up-to-date room amenities, but when it comes to the really important things - location, food, service and value for money - Shirayu no
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5.0
Wonderful experience of traditional Japanese-style hotel. The service and meal offer were very good.
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4.4
Overall we had a great time! The food was very tasty and some items that we wouldn't have ordered were part of the meal so we were sort of forced to try it. A nice gesture was a bottle of champagne that we got for dinner as it was my wife's birthday. One n
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4.2
Great place to stay at Hakone, except one thing: it takes at least one hour from Hakone-yomoto station. Avoid to bring large piece of luggage. People are very friendly, always meet you at door every time you coming or leaving hotel. Every meal is very ca
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3.8
The ryokan is quite run down. Generally, the staff speaks little English but service is quite good. Easily accessible from Gora Stn. Food is good.
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4.8
We had a fantastic stay at this ryokan and would recommend it to anyone going to Hakone. The baths were among the best we experienced (with a great mountain view from the 4th floor baths) and the food was excellent. All the personnel were very friendly and
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Bath
Gift/souvenir shop
Car park
Karaoke
4.0
“Toilet space”
It is regrettable that the toilet space is small while the entrance to the room is wide.
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