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Kanagawa Prefecture Hotels
Book Hakone Yumoto Onsen Tenseien
4.3
Excellent
145 reviews
145 reviews
4.5
Exceptional
Location rating score
Hakone Yumoto Onsen Tenseien
Located in heart of Hakone
Bath
Bar
Safety deposit boxes
Gift/souvenir shop
Pets allowed
Car park
Free internet access
Baby/Kids room
Amusement Arcade
Coffee shop
Bar
Safety deposit boxes
| Service | 4.4 |
| Check-in from | 15:00 |
| Check-out until | 10:00 |
| Location rating | 4.5 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 71.5 km |
This recently re-opened ryokan offers both of Hakone's most attractive features: gorgeous scenery and steamy hot springs. Tenseien adjoins a beautiful garden which is home to two waterfalls and Tamadare Shrine, and is equipped with a variety of baths, including a large open-air bath on the roof of the hotel. A relaxing time in Hakone is easily within reach here!
4.5
For anything that's not mentioned on this page, please directly ask the property.
Breakfast is usually offered as a buffet style.
Guests must take off shoes inside the hotel (either bare foot or with socks). Most of the hotel facility is non-smoking, and the guest rooms are non-smoking as well (excluding a select few). Children who cannot be without a diaper are not allowed in the large communal public bath.
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Located in heart of Hakone
Bath
Bar
Safety deposit boxes
Above average”
Everything was okay except for room’s safety. There was a sharp pin stuck to the floor bamboo mat. My father got hurt from the pin and even he was bleeding because of that. We let them know and they apologized to him but I don’t want to imagine if my littl
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Exceptional”
A wonderful stay!
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Exceptional”
We had a nice stay there. We love the service and the room.
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Above average”
Pros:big clean room and very big bathroom and onsen area. 10mins walk from train station. Cons:typical western buffet with big spread but most items below average, sushi which shouldn't be serve in Japan, processed beef(injected fats) which they overcoo
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Very good”
Were there last November, staffs were friendly & helpful , English was not a problem, access was not difficult from Shinjuku station, you can walk for 15 minutes or take the local van across the Hakoneyumoto station & in front of the information center fo
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Very good”
love the traditional japanese style room c/w an open-air bath. The TV in the room is located offset to the corner, where I think is intentional to have it not turned on but to enjoy and relax within the atmosphere. The common hot springs, however, is a l
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Very good”
A great first Onsen experience for an American couple. The lobby and outer grounds are impressive, and the Western style room is comfortable. It does include a shower (I wasn't positive from the room description whether one must use the locker room showe
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Very good”
It is a pleasant stay. We love the hot spring and the garden area. We taxi there when we came on the first day . After that we walked back and forth the hotel about 20 mins . Every meals are buffet and are the same setting . Not a descant one. That's why I
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Exceptional”
One word:great!!!
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Very good”
amazing place, easy to check in. Rooms were good, clean and well maintained. Baths were awesome and well worth the trip. Food was good and plentiful. would do it again.
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Good”
We spent one night to get over our jetlag and this was perfect. Great hot spring and wonderful beds in the room. The buffet wasn't very good though.
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Excellent”
Wonderful hotel.
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Exceptional”
Slightly lower points for location because it's a bit of a toughie to get to if you have big bags (you have to figure out where to catch the 100yen bus — luckily I can speak Japanese or would have waited at the wrong place — or else drag your stuff around
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Very good”
A very pleasant 2 nights stay with Tenseien. I was contemplating between a few hotels (including Senkei) and we were glad that we chose Tenseien. It is about 10 minutes walk from Hakone Yomoto Station. Without luggage bags, it is a pleasant walk. Those wit
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Exceptional”
Amazing experience! We loved it!
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Very good”
The whole place is clean, neat and tidy. Yakuta provided, the room and bed is comfortable.
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Exceptional”
Amazing experience. We will definitely come back!
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Excellent”
stayed there for one night in Nov with my boyfriend. the room & and in-room open air bath was good, very clean & tidy, service was excellent. however, the dinner buffet was just so so... staff knows very limited English, but still, a very good expe
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Exceptional”
Excellent food at dinner and breakfast. Hot Springs indoor and outdoor are very healthy. However the location is a quite far away from the station Hakone Yumito.
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Good”
This is an established hotel but I am disappointed that they don't have hotel transfer from train station. It also don't have any international TV channel so for a non-Japanese speaking guest, we feel so disconnected to the world not being able to catch up
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