Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Car park
Large indoor bath
Kid's club
Pets allowed
Open-air bath (non-mixed)
Bath
Safety deposit boxes
Amusement Arcade
Closest transportation
•
Tounosawa Train Station is within 0.56 km
•
Hakone Yumoto Train Station is within 0.82 km
Location rating score
| Service | 4.1 |
| Number of restaurants | 1 |
| Location rating | 4.2 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 71.5 km |
This recently re-opened ryokan offers both of Hakone's most attractive features: gorgeous scenery and steamy hot springs. Tenseien adjoins a beautiful garden which is home to two waterfalls and Tamadare Shrine, and is equipped with a variety of baths, including a large open-air bath on the roof of the hotel. A relaxing time in Hakone is easily within reach here!
Excellent4.2
Location
For anything that's not mentioned on this page, please directly ask the property.
Breakfast is usually offered as a buffet style.
Guests must take off shoes inside the hotel (either bare foot or with socks). Most of the hotel facility is non-smoking, and the guest rooms are non-smoking as well (excluding a select few). Children who cannot be without a diaper are not allowed in the large communal public bath.
All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.
Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.
3.0
The outdoor bath was very nice. Meals were not good in the morning and at night. In particular, the breakfast self-made kaisen-don is a cheat. There was salmon roe but no sweet shrimp, only boiled shrimp and scallops, and cod roe? The cod roe was also tasteless. The steak at night was lamb, very greasy and tasteless. The tempura was good with large prawns, but the second time we went to get it, the place was crowded and the prawns were fried almost raw, greasy, and tasteless. The parking lot is very small and I am not a good driver so it was very difficult for me. Check-in takes too long.
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2.7
Everything was okay except for room’s safety. There was a sharp pin stuck to the floor bamboo mat. My father got hurt from the pin and even he was bleeding because of that. We let them know and they apologized to him but I don’t want to imagine if my littl
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5.0
A wonderful stay!
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4.7
We had a nice stay there. We love the service and the room.
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2.9
Pros:big clean room and very big bathroom and onsen area. 10mins walk from train station. Cons:typical western buffet with big spread but most items below average, sushi which shouldn't be serve in Japan, processed beef(injected fats) which they overcoo
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4.0
Were there last November, staffs were friendly & helpful , English was not a problem, access was not difficult from Shinjuku station, you can walk for 15 minutes or take the local van across the Hakoneyumoto station & in front of the information center fo
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4.0
love the traditional japanese style room c/w an open-air bath. The TV in the room is located offset to the corner, where I think is intentional to have it not turned on but to enjoy and relax within the atmosphere. The common hot springs, however, is a l
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4.0
A great first Onsen experience for an American couple. The lobby and outer grounds are impressive, and the Western style room is comfortable. It does include a shower (I wasn't positive from the room description whether one must use the locker room showe
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3.9
It is a pleasant stay. We love the hot spring and the garden area. We taxi there when we came on the first day . After that we walked back and forth the hotel about 20 mins . Every meals are buffet and are the same setting . Not a descant one. That's why I
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4.7
One word:great!!!
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3.7
amazing place, easy to check in. Rooms were good, clean and well maintained. Baths were awesome and well worth the trip. Food was good and plentiful. would do it again.
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3.2
We spent one night to get over our jetlag and this was perfect. Great hot spring and wonderful beds in the room. The buffet wasn't very good though.
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4.5
Wonderful hotel.
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4.7
Slightly lower points for location because it's a bit of a toughie to get to if you have big bags (you have to figure out where to catch the 100yen bus — luckily I can speak Japanese or would have waited at the wrong place — or else drag your stuff around
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3.9
A very pleasant 2 nights stay with Tenseien. I was contemplating between a few hotels (including Senkei) and we were glad that we chose Tenseien. It is about 10 minutes walk from Hakone Yomoto Station. Without luggage bags, it is a pleasant walk. Those wit
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4.9
Amazing experience! We loved it!
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4.0
The whole place is clean, neat and tidy. Yakuta provided, the room and bed is comfortable.
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4.8
Amazing experience. We will definitely come back!
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4.2
stayed there for one night in Nov with my boyfriend. the room & and in-room open air bath was good, very clean & tidy, service was excellent. however, the dinner buffet was just so so... staff knows very limited English, but still, a very good expe
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Located in heart of Hakone
Bath
Safety deposit boxes
Gift/souvenir shop
4.0
“Hors d'oeuvres, pork cutlet sandwich & canned beer or chuhai”
Hors d'oeuvres, pork cutlet sandwich & canned beer and chuhai included, so I thought it was prepared separately from dinner. Too bad...
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