4.5

Exceptional
/5
(565 reviews)View guests comments
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4.4

Excellent

Location rating score

Popular neighborhood
Parking
Lowest price includes
Popular landmarks
Hakone Gōra Park 270 m
The Hakone Open-Air Museum 520 m
Pola Museum of Art 2.6 km
Hakone Ropeway 2.6 km
Ōwakudani 2.6 km
Hakone Venetian Glass Museum 3.3 km
Little Prince Museum 3.7 km
Sengokuhara 4.3 km
Hakone Shrine / Kuzuryu Shrine Singu 5.4 km
Odawara Castle 9.6 km
Nearby landmarks
Nakamura-ya Granna 120 m
Hakone Tozan Cable Car 140 m
Gora Station 160 m
Ginkatsu-kobo 170 m
Hakone Museum of Photography 180 m
Hakone Tozan Cable Car Koen Shimo Station 210 m
Gora Onsen 270 m
Hakone Gōra Park 270 m
Hakuundo Chaen 400 m
Chokoku no Mori Train Station 420 m
Hakone Setsugetsuka
Japanese/Western-style Room with Open-air Bath (2 Beds) - Guestroom Hakone Setsugetsuka
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Lobby Hakone Setsugetsuka
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Hakone Setsugetsuka

1300-34 Gora, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408 - View map
  • Located in heart of Hakone

  • Free Wi-Fi in all rooms

  • hot tub

  • air conditioning

  • tennis courts

Rooms available at Hakone Setsugetsuka

Room
...
  • Room size: 36 m²
  • Mountain
Please provide dates to see prices.
Room
...
  • Room size: 19 m²
  • Mountain
  • 1 double bed
Please provide dates to see prices.
Room
...
  • Room size: 36 m²
  • Mountain
  • 2 single beds
Please provide dates to see prices.
Room
...
  • Non-smoking
  • Shower
Please provide dates to see prices.
Room
...
  • Non-smoking
  • Shower and bathtub
Please provide dates to see prices.
Japanese/Western-style Room with Open-air Bath (2 Beds)
...
  • Non-smoking
  • Shower
Please provide dates to see prices.
Room
...
  • Mountain
  • Non-smoking
Please provide dates to see prices.
Japanese Western Style Room
...
  • Non-smoking
  • Shower
Please provide dates to see prices.
Japanese/Western-style Room with Open-air Bath (2 Beds)
...
  • Non-smoking
  • Shower
Please provide dates to see prices.
Double Room
...
  • Room size: 19 m²
  • Non-smoking
Please provide dates to see prices.
Overall rating:

4.5

Exceptional
565 reviews
Read all reviews >
More about Hakone Setsugetsuka

More about Hakone Setsugetsuka

This ryokan is located directly in front of Gora Station, overlooking the Hakone mountain range. All of its guestrooms are fully equipped with a private open-air bath. Setsugetsuka also features private hot spring baths, a bedrock bath, and multiple dining rooms.

Please note that all stays at Setsugetsuka include two meals per night (dinner and breakfast). Dinner can be prepared at either 17:30 or 20:00. Please note that meals will not be prepared after 20:00.

- Bath Information
Large Communal Baths - Hours: 15:00-1:00, 5:00-10:00
Private Open-air Bath - Free (reservation not required) / Hours: 15:00-1:00, 5:00-10:00

- Important Note on Meals
In regards to provision of meals, allergy-friendly and vegetarian options may not be available. While the lodging will do all that it can, their accommodatable range is limited, so some requests may not be accommodated. Thank you for your understanding.

- Important Note on Guestrooms
Views from Guestrooms are not guaranteed.

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What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Reviews of Hakone Setsugetsuka from verified guests

4.5
/
5
Excellent
Location4.4
Room comfort and quality4.6
Service4.4
Access4.7
High score for Hakone
All guests (565)
Available languages
Showing 393 comments from actual guests
12345
3.5
ac from Hong Kong SAR, China
Group

Good”

Service was below standard. There was minimum explanation when we checked in. No one led us to our room and no tea was served. We need to make the futon ourselves. Overall the least value for money Onsen hotel we ever had.

Reviewed October 12, 2019

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3.9
Love2Travel from Australia
Couple

Very good”

Spent just the one night at the hotel with my partner, as at almost $500Aud it is not a cheap stay.We chose a Western style Japanese room, which was clean and spacious. Did not like the fact there were 2seperate beds and unable to have 1 queen. We had a sm

Reviewed May 10, 2019

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4.2
Darren from United States
Couple

Excellent”

Getting to the place was pretty easy, just quite a trip -- from the Odiwara station, the Hakone Tozan takes you there with one transfer on the same line. Once you arrive at the small GORA station, Hakone Setsugetsuka is only a short walk away. Check-in was

Reviewed April 24, 2019

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2.4
MM from United States
Group

Acceptable”

Don't be fooled by the fancy photos! This hotel is actually rundown. We had a lot of wear & tear in our room and around the rest of the property. Everything looked very 'used'. The room was a generous size and the onsen was decent. The location was easy fr

Reviewed April 17, 2019

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4.4
HeiFi from Germany
Couple

Excellent”

For international Guest an alternate breakfast offer (western style) will be better. Even only coffee and Sandwich will be fine.

Reviewed April 09, 2019

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5.0
Mike from Japan
Couple

Exceptional”

Beautiful onsen ryokan, we chose the room with private outdoor bath: big room, confortable bed, good amenities and the private bath is nice for the night when you may want more privacy. The public onsen baths were beautiful and not crowed and it was quite

Reviewed December 23, 2018

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5.0
Shia from Singapore
Group

Exceptional”

Good location as it is right next to the cable car station. Facilities and food are superb.

Reviewed December 10, 2018

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4.2
WT from Hong Kong SAR, China
Group

Excellent”

The room is nice but don’t have onsen in rooms but only hot bath. Very traditional Japanese style. Room is nice. Food is ok.

Reviewed October 14, 2018

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4.0
momhsu from United States
Group

Very good”

This is a big hotel. Can be chaotic during peak hours. Open bath does not mean hot spring in the room, only hot water.

Reviewed August 26, 2018

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4.4
Linda from United States
Group

Excellent”

I came across Japanican.com while I was searching for a hotel in Hakone. I am very happy and satisfied during my two nights stay here. Location is easy, food was good and service was exceptional. I have three kids under age of 10 during my stay and the sta

Reviewed August 16, 2018

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5.0
Freddy
Group

Exceptional”

The place was fabulous, onsen wonderful and the food unforgettable.

Reviewed May 25, 2018

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5.0
Darian from Malaysia
Group

Exceptional”

Beautiful, comfortable and cosy resort for relaxation. The services were superb! And the onsen is really nice.

Reviewed May 13, 2018

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5.0
Kevin from Canada
Group

Exceptional”

We had a 4 peoples room, it was big enough, there was 2 beds and 2 futons. They explained the facilities at the check in. The staff is speaking english and everyone is really nice. You can wear a yukata all day and they are quite confortable. Breakfast and

Reviewed April 11, 2018

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4.4
Jack from Singapore
Group

Excellent”

Location of this ryokan was good, easy to find and essentially has the train station right outside its doorstep. Also quite close to various attractions such as the Hakone Open Air Museum, the Yunessun pool, Gora park, etc. Facilities and room are good a

Reviewed January 08, 2018

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4.7
MKM from United States
Group

Exceptional”

Very good location next to Gora station and bus stops. 2 western and 2 futon room was very spacious and clean with a nice outdoor onsen. Shampoo, conditioner, body wash, toothbrush, and brush all provided with pajamas and yukata. Japanese dinner was good f

Reviewed January 01, 2018

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4.4
wannagetaway626 from United States
Group

Excellent”

Rooms with private baths. Be aware that the private baths in room are not spring water, just tap water. Would be nice if it was more transparent prior to booking. Also, choose your meal time carefully as they don’t allow changes. Otherwise it was nice over

Reviewed December 31, 2017

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5.0
Celine from Singapore
Group

Exceptional”

Great service there and super convenient with Gora station just two minutes walk away. The staff were extremely helpful and tried their best to accommodate even when they did not understand English, which I found very nice of them to. Loved the meals provi

Reviewed December 18, 2017

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4.7
ml from United States
Group

Exceptional”

Hotel is new and clean, it’s also very convenient.

Reviewed October 10, 2017

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3.9
Sarah from Canada
Group

Very good”

This is one of our splurges and we had high expectation but unfortunately this hotel just fell short. While the room is very beautiful and large, it's not very clean esp shower and in-room onsen. The service was indifferent. The food was just so so and the

Reviewed October 05, 2017

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4.0
Martappero from United States
Couple

Very good”

Access is not too easy. Either 2 trains or a long Bus and walking! Service does not speak English, which sometimes makes it more complex. Other than that the place and the views are magnificent. Food is an experience, for sure. Not easy to go through that.

Reviewed September 29, 2017

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