Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Free parking
Shuttle service
Large indoor bath
Open-air bath (non-mixed)
Bath
Fax
Shared toilet
Japanese cuisine
Closest transportation
•
Horaien Bus Station is within 0.37 km
•
Kowakidani Train Station is within 0.82 km
Location rating score
| Service | 4.0 |
| Number of restaurants | 3 |
| Location rating | 4.2 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 75.2 km |
This ryokan that features an open-air bath in every guestroom opened in the spring of 2017. This ryokan features a concept of nature and Japanese-style hospitality. In guestrooms equipped with an open-air bath, guests can enjoy their own personal view of the mountains of Hakone, and for dinner, they will be served Japanese-style creative cuisine in the dining room.
The lodging can also provide a change of menu for staying guests.
Additionally, at Soba Kihinkan - a tangible cultural property of Japan - guests can savor sushi, tempura, soba noodles, and suki nabe hot pot. Guests can enjoy teppanyaki prepared with Matsusaka beef and local ingredients by chefs right before their eyes at Teppan-yaki Geihinkan, as well as high-quality Matsusaka beef and Japanese beef shabu-shabu course meals at Shabu-shabu Geihinkan. In the hot springs facilities, guests can take a soak in 2 types of hot springs overflowing with negative ions: the Ukigumo no Yu bath, a spacious infinity hot spring where the sky and hot spring become one, making it seem as if one is floating, and the Kurumazawa no Yu bath, which is surrounded by trees, allowing guests to experience the changing of the seasons. The concierge will help guests with their travels. Please make use of the lodging on anniversaries as well. Lodging staff eagerly await all guests.
Excellent4.2
Location
For anything that's not mentioned on this page, please directly ask the property.
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5.0
I take my mother, who is a resident of a facility, to the hot springs from time to time. We carefully make reservations after detailed research on barrier-free and universal rooms, and I think it was a great decision. The garden and lobby are comfortable, the food is delicious and enjoyable, and the people who serve us are really kind. All the staff were cheerful and fresh, and from the time we were greeted to the time we were sent off, it was a true "Tenyu with a smile". I am very satisfied with 5 stars, but I would like to mention just a few things that bothered me. The bathtub was mainly for foreigners, but silent bathing was not observed, and the washbasin was often in disarray after use. The washbasin was also in disarray after use. If only it could be inspected in short intervals. I hope you understand that Japan is still very cautious about coronas.
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4.0
The price was good. The large bath was wonderful. The open-air bath in the room was a disappointment, perhaps because of complaints in the past, but I could not see the view at all while bathing. The food was consistently good. Coffee and tea in the lobby was a nice touch. The garden was beautiful and the lights were nice. The only bad points were that the quilt was too heavy and the pillows were too soft. After checking out, when we were waiting for my husband's car to drive, several male and female staff members were chatting at a loud enough volume that we could hear them.
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1.9
Very horrible service! I have never had such bad experience in Japan! The staffs are not helpful and they have terrible management! All the restaurants there are disappointed! Will never go back again!
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1.5
I booked through Japanican and was totally misled. $700 a night for a glorified apartment building with a tiny one person bathtub on the patio. I booked for my honeymoon and thought my husband and I could enjoy the (fake) hot springs together, as it said c
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Bath
Car park
4.0
“I would like to go back to this hotel.”
The staff, including the trainees, were very helpful despite the fact that the hotel was fully booked and there were a great many guests staying there. It was my first time to use this hotel, and I would like to use it again. Thank you very much.
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