Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.
Free parking
Shuttle service
Large indoor bath
Open-air bath (non-mixed)
Bath
Coffee shop
Elevator
Shared toilet
Closest transportation
•
Togendai Station is within 0.27 km
•
Koenkanri Jimushomae Bus Station is within 0.43 km
Location rating score
| Service | 4.3 |
| Check-in from | 15:00 |
| Check-out until | 10:00 |
| Location rating | 4.4 |
| Closest airport | Haneda Airport (HND) |
| Distance from airport | 78.9 km |
Nestled in the rich nature of Lake Ashi and Hakone, giving guests their much-needed place of relaxation. This hot spring resort ryokan opens this summer.
Excellent4.4
Location
For anything that's not mentioned on this page, please directly ask the property.
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4.0
I wanted to stay near the Hakone ropeway and chose this hotel. It is only 3-4 minutes from the station, so I think it is very convenient. The inside of the hotel was clean and seemed to be well kept. Although the baths are said to be hot springs, they have to be disinfected due to the large baths, so I don't think they have that much of a hot spring feel. However, there were many sink booths and the open-air bath area was quite large, so I was able to relax. The meals are buffet type both in the morning and evening, which is great for those with children. I think the number of items was also fairly large. However, there were not so many highlights, so there was no sense of extravagance. The staff were all young, quick and friendly, and very likable. As for the structure of the hotel, it is probably too late to say, but it would be better to check carefully if you are planning to stay at the hotel, since the accommodation building and the administration building (bath, restaurant, etc.) are separated in some parts. (By the way, we were on the 4th floor of the lakeside building, which seems to be the farthest from the hotel.)
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5.0
The view from the front desk is as the company sings, and it's nice. It was hard to understand at first that there were several separate buildings, but once I understood where they were connected, I could understand. Quiet, close to the ropeway, spacious bathrooms and open-air baths, great on weekdays.
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5.0
Lake Ashinoko from the room is nice, but Lake Ashinoko from in front of the front desk is the best. If I had more time, I would take my time to look at it. The meals were delicious, especially the "Nanatsuboshi" from Hokkaido and the beef steak. The large bath was spacious and the open-air bath was relaxing. I would like to go back if I have a chance.
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4.9
The hotel is incredible, location, views, space, onsen. I’d repeat without thinking it!!!
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5.0
The location is awesome. Its very close to tokaido station, hakone ropeway and the hakone cruise sighting. The room and the service is amazing especially with its price! Great price for sucha beautiful place. And the onsen was beautiful! I definitely recom
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3.7
This is a beautiful hotel. Although I understand the Japanese culture of not being fond of tattoos, I was hoping, this being a newer hotel, they would be more open to them. However, it wasn’t until we reached the door to the open air hot spring bath, that
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5.0
Ultimate dream experience in Hakone. Professional, high-class and fully pampered. You must try the special beef steak at the dinner buffet.
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4.9
Relax and comfortable.
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5.0
Everything is above standard, with friendly staff. Clean room, spacious hot springs and great view.
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4.7
Perfect
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4.9
Great resort! Hope I could stay there longer.
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5.0
海賊船、ロープーウェイの桃源台駅に近く、小田原からの送迎もあり、アクセスがとても便利です。平日なのに箱根は、ものすごい外国人の多さにびっくり！９５％は外国人、インバウンドを思い知りました。はなをりも外国人だらけでしたがお風呂も混んでいず、品のない方々はおられずくつろげました。 お部屋は狭いですがとても綺麗で、お食事も大変美味しかったです。 スタッフの方々はお若く爽やかで親切に対応してくださいました。ホテル無料ＷｉＦｉのパスワードが載っていず、使えなかったのが残念でした。
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4.0
芦ノ湖を望む好立地ですが、夏休みということもあり料金的には割高感があります。部屋、館内、大浴場とも清潔感があり気持ち良く、従業員の応対も好感の持てるものでした。特に車寄せのところに立たれているかたの印象が良かったです。夕食は、小皿に盛り付けた数々の前菜が売り物のようでしたが、食材の質が今一歩二歩といった感じで、味ではなく見た目を重視した感があり、食材のレベルアップを望みます。 メインのステーも肉質をせめてもう一ランクアップしてほしい。リピートしたい気持ちが、夕食のせいで半減しました。 オリックス系のホテルは２度目ですが、以前利用したところでも、同じように感じました。
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3.0
共用部、部屋、大浴場とも新しく清潔感がある。エントランスロビーや湖畔側の眺望も心地よい。シンプルだが材質やディティールにこだわりがないので趣はない。夕食はコロナ禍でも客室８０％稼働でほぼ満室だからか、分散させているのか到着後３時間後の遅い時間を指定された。到着順ならその旨 事前に言って欲しい。この状況下でもビュッフェ形式で、女性客には少量で多彩で受けていたが、人が激しく行き交い混雑していて不安だった。冷たい飲み物用のグラスが食洗機から出たばかりで温かかったで交換を求めたら「職責から出してすぐ置くなよ！」と目の前で厨房のスタッフに怒鳴るほどカリカリしていた。全体的にカジュアルな割に値段は高めの設定である。
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5.0
スタッフの皆さんが気が利いて、とても親切で心地良い。部屋もタオルも清潔で快適。コロナ対策もしっかりされてて、夕朝食ブッフェも小皿料理をピックアップし、その他の食材はトングは使わずにスタッフの方が取り分けてくださる。今回は大きな部屋を使いませんでしたが快適でした。湖畔に近く、緑に囲まれた自然豊かな環境です。
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4.0
友人と２人で初めての利用でした。新しく設備がとても綺麗で食事も朝、夕美味しく戴きました。ビュッフェ形式なので好きな物を好きなだけ食べられて良かったです。小田原駅からの送迎もあり便利でした。送迎バス運転手の方もとても感じ良く、ホテル館内スタッフの方々もとても親切で、レストラン内でも色々と気が付いて下さるスタッフの方々ばかりで全てにおいて気持ち良く過ごせました。又機会があれば是非利用させて頂きたいと思います。大変お世話になりました。
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4.0
女性グループでおじゃましました。館内も綺麗で料理も美味しくゆっくりさせていただきました。また機会があればお邪魔したいと思います。
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3.0
番号札が消えてしまっていたので、風呂から出たとき自分のロッカーが分からず、鍵のかかったロッカーを順番に差し込み、１つずつ確認して開けた。他の人がいたので恥ずかしい思いをした。
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4.0
到着した際に案内者がいなかった、館内の説明も不十分で分かり難く、荷物運び は誰も助けてくれなかったので、カウンタから湖水棟部屋まで大変だった。 ．．．．．．
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Bath
Coffee shop
Car park
4.0
“I would like to visit again.”
It was a very beautiful place to stay, but I wished I had told them ahead of time that it was a long walk to the bathrooms because we had an elderly person there. The staff was very pleasant and I would like to visit again.
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