Suihoen

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Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.

2519-1 Mori, Gero-shi, Gero Onsen Town, Gero, Japan, 509-2202

Highlights

Bath
Gift/souvenir shop
Car park

Facilities

Free parking

Shuttle service

Large indoor bath

Open-air bath (non-mixed)

Bath

Shops

Shared toilet

Japanese cuisine

Service 4.9
Meal 4.8
Room comfort and quality 4.6
Location 4.4
View map

4.4Excellent

Location rating score

Location
Parking
Lowest price includes
Closest landmarks
Fufu Sugi (Husband and Wife Cedar)
130 m
Gero Onsen Gassho Village
160 m
Gero Onsen Gasshomura
320 m
Kyu Odoke Jutaku
320 m
Geroonsen Hospital
350 m

Important information

Service4.9
Number of restaurants2
Location rating4.4

Rooms available at Suihoen

Barrier Free Suite with Open-air Bath (Horanka-no-Ma Type, Main Building)
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  • Room size: 64 m²
  • Garden, Mountain and Night
  • 2 semi double beds
Please provide dates to see prices.
Japanese/Western-style Room with Open-air Bath (Suisen-no-Ma Type, Main Building)
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  • Room size: 50 m²
  • Mountain and Night
Please provide dates to see prices.
Japanese/Western-style Room with Open-air Garden Bath (Yukyu-no-Ma Type, Annex Yukatei)
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  • Room size: 52 m²
  • Garden and Mountain
Please provide dates to see prices.
Japanese/Western-style Room with Open-air Bath (Yusuge-no-Ma Type, Main Building)
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  • Room size: 38 m²
  • Mountain and Night
Please provide dates to see prices.
Barrier Free Suite with Open-air Bath (Suikazura-no-Ma Type, Main Building)
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  • Room size: 63 m²
  • Mountain and Night
  • 2 semi double beds & 3 futo...
Please provide dates to see prices.
Suite with Open-air Bath (Kochoran-no-Ma Type, Main Building, Barrier Free)
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  • Room size: 85 m²
  • Non-smoking
Please provide dates to see prices.
Japanese-style Room with Open-air Garden Bath & Horigotatsu (Kaetsu-no-Ma Type, Annex Yukatei)
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  • Room size: 20 m²
  • Garden and Mountain
  • 3 futons
Please provide dates to see prices.
Japanese-style Room + Twin Beds with Semi Open-air Bath (Yoimachigusa-no-Ma Type, Main Building)
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  • Room size: 32 m²
  • Mountain and Night
Please provide dates to see prices.
Japanese-style Room
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  • Room size: 19 m²
  • Garden and Mountain
  • 4 futons
Please provide dates to see prices.
Japanese-style Room (Shiun/Zuiko-no-Ma Type, Annex Yukatei)
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  • Room size: 20 m²
  • Mountain
  • 4 futons
Please provide dates to see prices.
More about Suihoen Exterior view

More about Suihoen

This is a Japanese lodging built on a quiet, high ground area overlooking the hot spring town of Gero. Thanks to their confidence and duty in designating themselves a kaiseki lodging, their best selling point is their cuisine.
At check-in, guests are given a handwritten copy of the day's menu.
The lodging's A5 grade (the highest grade) Hida beef and "Gin no Mikazuki" rice - a specialty rice sourced from Gero which was selected as Japan's most delicious rice - are quite delicious.
The lodging has an excellent range of facilities that include a scenic view open-air bath with a view of the nearby Mt. Nakane (also known as Gero-Fuji), 9 rooms with their own varying open-air baths, and more. It's an adult hideaway.

[Attraction 1: Monthly Changing Kaiseki Cuisine]
The pride of the lodging it its kaiseki cuisine. The cuisine is named "Yojo Kaiseki" with the hope that, as the meaning in Japanese would suggest, it would linger in guests' hearts long after the experience.
The monthly changing cuisine features seasonal and local ingredients, and a specialty cuisine prepared with Hida beef, one of Japan's most famous brands of beef. The lodging also features the wondrous Gin no Mikazuki rice, which has won the gold award at national rice contests! The rice is prepared in both pot cooked and earthenware cooked styles. (This is 1.5 times bigger than Koshihikari rice!)
The warm items are warm, and the cold items are cold, and the cuisine is prepared and served with love in each dish.

[Attraction 2: Guestrooms with Open-air Baths]
Of the total 17 guestrooms, 9 include open-air baths. Guestrooms with open-air baths allow guests to relax and enjoy their bathing experience at their own pace, whenever they like. Each guestroom with an open-air bath has its own unique atmosphere, meaning guests can request the room and bath that best fits their desires.

[Attraction 3: Steak Kangetsu]
Steak Kangetsu opened in April 2017. It features a blend of Japanese and Italian cuisine with main dishes of Hida beef. Dinner at Kangetsu can be enjoyed by guests staying at the lodging, and also as a standalone dining experience. Since its opening, the restaurant's cuisine has received many favorable reviews. Enjoy your experience at Kangetsu, the pride of this lodging.

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Amenities and facilities

Languages spoken
  • English
Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair unavailable
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet
  • Sign-language support at reception unavailable
  • Slope at entrance
  • Wheelchair unavailable
  • Wheelchair accessible
Dining, drinking, and snacking
  • Japanese cuisine
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Services and conveniences
  • Gift/souvenir shop
Getting around
  • Car park [free of charge]
  • Car park [indoor] unavailable
  • Car park [outdoor]
  • Shuttle service (reservation required)
Available in all rooms
  • Air conditioning (free)
  • Heating (free)
  • Non-smoking
  • Refrigerator
  • Toilet with bidet
  • Western-style toilet

Hot spring Information

Hot spring on site

Indoor public bath (Male only)
  • Capacity
    10 persons
  • Opening hours
    14:00~10:00
  • Number of bathtubs
    0
Indoor public bath (Female only)
  • Capacity
    12 persons
  • Opening hours
    14:00~10:00
  • Number of bathtubs
    0
Open-air bath (Male only)
  • Capacity
    9 persons
  • Opening hours
    14:00~10:00
  • View
    Mountain, Garden
Open-air bath (Female only)
  • Capacity
    9 persons
  • Opening hours
    14:00~10:00 (01/01~12/31)
  • View
    Mountain, Garden

Location

2519-1 Mori, Gero-shi, Gero Onsen Town, Gero, Japan, 509-2202

Excellent4.4

Location

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    The property
    • Opened in 1989
    • Number of floors5
    • Number of rooms17
    • Most recent renovation2007
    • Number of restaurants2

    Property announcements

    - Annex Yukatei cannot be used by children elementary school age and younger.
    - For those who have food allergies, please consult with the accommodation facility in advance.

    [Important Notice]
    In Gero City, accommodation tax will be introduced starting from October 1, 2025. Staying guests are to pay the accommodation facility the accommodation tax amount,
    which will be paid by the accommodation facility to the city as levied through a special collection method.
    The tax amount per person per night depends on accommodation fees (room charge only) as follows.
    For accommodation fees less than JPY 5,000: JPY 100
    For accommodation fees JPY 5,000 or more: JPY 200 Furthermore, taxation does not apply to those who are under 12 years of age (includes 12-year-old elementary school students).

    *About contacting the lodging: After completing your reservation, please contact the JAPANiCAN Customer Support to forward any questions or requests to the lodging.

    *Notice on Payments
    Payments by credit card are not accepted. Payments must be made in cash only.
    We regret to inform that this particular ryokan does not admit children younger elementary age and under. We deeply apologize for any inconvenience this may cause, and ask for your understanding on this matter.
    Please contact the hotel in advance if there are any guests in the party with any food allergies.

    There is no tobacco vending machine in the lodging. The lobby is completely separated into smoking/non-smoking areas with a room available for smokers.

    Reviews of Suihoen from verified guests

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    All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.

    4.6
    • Service score 4.9 out of 5 and is a high score in Gero
      Service4.9
    • Meal score 4.8 out of 5 and is a high score in Gero
      Meal 4.8
    • Room comfort and quality score 4.6 out of 5 and is a high score in Gero
      Room comfort and quality4.6
    • Location score 4.4 out of 5 and is a high score in Gero
      Location4.4
    • Facilities score 4.3 out of 5 and is a high score in Gero
      Facilities4.3
    • Bath score 4.1 out of 5 and is a high score in Gero
      Bath4.1
    High score for Gero

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

    japanican-logorurubu-logo
    Guest Type
    Language
    Showing 17 comments from actual guests from JAPANiCAN.com and Rurubu Travel. Some reviews may be machine-translated.
    Changed to review page 1
    1. 4.0

      Couple
      Stayed 1 night in November 2023

      “You can spend your time in a relaxed atmosphere.”

      Delicious food and attentive service. The Gassho Village is right in front of the inn. The heirloom egg pudding and dashimaki (Japanese soup rolls) were excellent.

      Reviewed November 05, 2023
    2. 4.7

      Jonathan from Singapore
      Group

      “Exceptional”

      The hotel staff are very friendly and services excellent. I was pleasantly surprised when they gave my family a free upgrade to a better room. The food is nice and very elaborated.

      Reviewed December 09, 2016
    3. 5.0

      Anonymous
      Group
      Stayed 1 night in March 2026

      “久しぶりにおもてなしされました。”

      子どもが小さいので、ブュッフェやセルフのウェルカムドリンク等の宿にばかり泊まっていました。今回は、仲居さんがついてくださり、その方が最後までお世話してくださいました。とても心地よく、かゆいところに手が届くとはまさにこの事!来て良かったです。料理も美味しく、お湯はとても柔らかく、心も身体もリラックスできてとても良かったです。

      Reviewed March 24, 2026
    4. 5.0

      Anonymous
      Couple
      Stayed 1 night in October 2025

      “朝の景色で深呼吸”

      お部屋、お食事、温泉すべてにおいてとても素晴らしかったです。 接客も丁寧で、良い2日間を過ごせました。 また、曇りだった為、夜は星空など見られませんでしたが、翌朝晴れたお天気の、瑞々しい木々や山を一望出来てとても良かったです。 また泊まりたい宿となりました。

      Reviewed October 21, 2025
    5. 4.5

      Group
      Stayed 1 night in October 2014

      “最高点”

      また訪れたい旅館です

      Reviewed November 02, 2014
    Changed to review page 1

    This property is in high demand.