Acceptable”

Hotel looks good but room was big but old and sparse. The toilet is poor. Staff is courteous but speaks little English. Food was below my expectation. Onsen was average but run down. Overall a 2-3star experience.

Excellent”

Great room (Koboku)

Good”

This was our second onsen on our trip and while the private room onsen has magnificent views and allowed us to watch the snow falling, the cleanliness of the room could be improved. There was a lot of black mold on the ceiling of the shower and private ons

Excellent”

The room and the hot springs are awesome. Room service is also good. The quality of food is excellent but the amount is too little

Exceptional”

Baby friendly hotel. We bring 9 month old baby together. There's baby playmat at the lobby, baby changing station inside the onsen area. We love it very much!

Excellent”

nice place, very large room but less infomation for non-japanese traveler

Very good”

The walls were very thin, as may be typical to Ryokan. As a result, despite wearing earplugs, I was woken by guests in the hallway on the first night and 2 guests nextdoor at 3am for an hour on the second night. Aside from this there is little to complain

Excellent”

Value for money

Exceptional”

Very good Japanese Inn with onsen facility. Shuttle bus to/from railway station is very coveniance.

Very good”

Nice rooms with the Hida river view, good dinner.

Very good”

LOCATION - easy access to nearby attractions... It's great their dinner time is 7-9pm, so by the time I drove from the airport, which was about 7:30pm, we made it in time for dinner (some other hotels I booked... (and canceled) only serve dinner if you ar

Excellent”

We enjoyed our stay in Ogawaya. The hotel is well located and accessible to most of the major sightseeing points by walking. The dinner menu was impressive as two different beef special menus were provided during our two days' stay. And the hot spring b

Very good”

We had the Japanese room facing the river for 2 nights, the room was simple but comfortable for two. Hotel shuttle transfer was timed along the Hida train arrival/departure, which was a plus point. Food was sumptuous as we got to try both Kaiseki and Hi

Excellent”

The Japanese style room was very cozy and the zen style of the hotel is very charming, typical Japanese for families and those looking for relaxing time. It would help more information about the restaurant, they told us that it was closed for dinner and

Very good”

Three of us were given a very spacious room with balcony and good view. Room is comfortable, and I like the design that bathroom, shower and water basin are separated. Most of the staff do not speak English, the Reception staff kept speaking Japanese to me

Excellent”

Great value large room. Was a bit disappointed we couldn't eat in the room, but the location was good and the food was pleasant.

Very good”

Very nice place to stay on vacation here, very nice view of seeing the Gero with a wonderful onsen here. Also very warm service.I'm looking forward to be back again.

Very good”

A very nice place to stay.

Very good”

Aging hotel with great location.

Excellent”

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