Open air bath, Suginoi Hotel in Beppu
Twin Room with Semi Open-air Bath  (Hermitage Floor) - Guestroom, Suginoi Hotel in Beppu
Suginoi Hotel
Suginoi Hotel
Exterior view, Suginoi Hotel in Beppu
Restaurant, Suginoi Hotel in Beppu
Restaurant, Suginoi Hotel in Beppu

4.4

Excellent

413 reviews

413 reviews

View map
View map

4.6

Exceptional

Location rating score

Parking
Lowest price includes
Popular landmarks
Suginoi Palace 520 m
Statue of Kumahachi Aburaya 2.3 km
Beppu Tower 2.7 km
Jigokumushikobo Kannawa 3.7 km
Yukemuri Observatory 3.8 km
Kamado Jigoku 3.8 km
Hells of Beppu 3.8 km
Umi Jigoku 3.9 km
Tatsumaki Jigoku 5.0 km
Chinoike Jigoku 5.0 km
Nearby landmarks
Sugino Hotel Tanayu Onsen 490 m
Suginoi Palace 520 m
Ichinoide Kaikan 660 m
Beppu Art Museum 760 m
Global Tower 900 m
B-Con Plaza, Global Tower 910 m
B-Con Plaza 1.0 km
Beppu Rakutenchi 1.0 km
Beppu Park 1.4 km
Mugen-no-Sato 1.4 km

Suginoi Hotel

1 Kankaiji, Beppu-shi, Beppu, Beppu, Japan, 874-0822 - View map
Highlights

550 meters to Suginoi Palace

Bath

Bar

Currency conversion service

Exercise area

Facilities

Car park

Free internet access

Shuttle service

Baby cot

Swimming pool [indoor]

Exercise area

Amusement Arcade

Coffee shop

Extremely popular property!

Service4.5
Number of restaurants3
Location rating4.6
Closest airportOita Airport (OIT)
Distance from airport32.5 km

Rooms available at Suginoi Hotel

Casual Room (New Building Sora Wing)
...
  • Room size: 26 m²
  • Mountain
  • 2 king beds
Please provide dates to see prices.
Deluxe Room (New Building Sora Wing)
...
  • Room size: 47 m²
  • Ocean
Please provide dates to see prices.
Standard Room (New Building Sora Wing)
...
  • Room size: 47 m²
  • Ocean
Please provide dates to see prices.
Casual Twin Room (Sora Wing)
...
  • Room size: 26 m²
  • Mountain
  • 2 single beds
Please provide dates to see prices.
Japanese/Western-style Room (Good Time Floor)
...
  • Room size: 57 m²
  • Mountain
Please provide dates to see prices.
Twin Room with Semi Open-air Bath (Hermitage Floor)
...
  • Room size: 56 m²
  • Ocean
  • 2 semi double beds
Please provide dates to see prices.
Twin Room with Semi Open-air Bath (Grace Floor)
...
  • Room size: 56 m²
  • Ocean
  • 2 semi double beds
Please provide dates to see prices.
Twin Room
...
  • Room size: 47 m²
  • Ocean and Night
Please provide dates to see prices.
Double Room (Niji Wing) *1 bed even when used by 3 guests
...
  • Room size: 21 m²
  • Mountain
  • 1 super king bed
Please provide dates to see prices.
Loft Room (Niji Wing)
...
  • Room size: 21 m²
  • Non-smoking
Please provide dates to see prices.
Overall rating:

4.4

Excellent
413 reviews
Location
4.6
Room comfort and quality
4.4
Service
4.5
Read all reviews >
More about Suginoi Hotel

More about Suginoi Hotel

This is a hot spring resort with many amusement facilities such as Tanayu, The Aqua Garden, a bowling alley and a variety of restaurants.

Show less

Amenities and facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Korean
Accessibility
  • Braille support in public spaces
  • Elevator for wheelchair
  • Gravel path at entrance
  • Handrails in stairs and hallways
  • In-room emergency alarm
  • In-room emergency alarm for hearing impaired
  • In-room toilet and bathtub with handrails
  • Shared acccessible toilet
  • Sign-language support at reception
  • Slope at entrance
  • Wheelchair
  • Wheelchair accessible
Internet access
  • Free internet access
  • Internet access – wireless
Things to do, ways to relax
  • Amusement Arcade
  • Bowling alley
  • Exercise area
  • Go game
  • Karaoke
  • Mahjong
  • Massage
  • Pool (seasonal opening)
  • Pool (year-round)
  • Shogi
  • Swimming pool [indoor]
Dining, drinking, and snacking
  • Bar
  • Chinese cuisine
  • Coffee shop
  • Japanese cuisine
  • Vending machine
  • Western cuisine
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Services and conveniences
  • Beauty salon
  • Convenience store
  • Currency conversion service
  • Gift/souvenir shop
  • Laundromat
  • Wedding venue
Getting around
  • Car park [free of charge]
  • Car park [indoor]
  • Car park [outdoor]
  • Shuttle service
For the kids
  • Baby cot
  • Swimming pool [kids]
Available in all rooms
  • Bath towel
  • Hair dryer
  • Non-smoking
  • Razor
  • Toilet with bidet
  • Toothbrush
  • Towels
  • Yukata (Japanese pajamas)

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Feminine ailment aid
  • Illness recovery/Stress relief
  • Muscle pain aid
  • Neuralgia aid
  • Wound aid
Spring quality
  • Other
Types of bath
  • Private for families
  • Private
  • Sauna

Hot spring on site

Indoor public bath (Male only)
  • Capacity
    50 persons
  • Opening hours
    15:00~10:00
  • Number of bathtubs
    2
  • Bath style
    Tile
Indoor public bath (Female only)
  • Capacity
    50 persons
  • Opening hours
    15:00~10:00
  • Number of bathtubs
    0
  • Bath style
    Tile
Open-air bath (Male only)
  • Capacity
    300 persons
  • Opening hours
    06:00~00:00 (01/01~12/31)
  • Bath style
    Tile
  • View
    Ocean
Open-air bath (Female only)
  • Opening hours
    06:00~00:00 (01/01~12/31)
  • Bath style
    Tile
  • View
    Ocean
Open-air bath (Male only)
  • Opening hours
    15:00~10:00 (01/01~12/31)
  • Bath style
    Tile
  • View
    Ocean
Open-air bath (Female only)
  • Opening hours
    15:00~10:00 (01/01~12/31)
  • Bath style
    Tile
  • View
    Ocean

Location

1 Kankaiji, Beppu-shi, Beppu, Beppu, Japan, 874-0822
Exceptional
Location

4.6

Airports
  • Oita Airport (OIT)
    32.5 km
  • Yamaguchi Ube Airport (UBJ)
    74.8 km
Public transportation
  • Beppu Train Station
    2.2 km
  • Beppu Ropeway
    2.7 km
Hospital or clinic
  • Mukai Hospital
    1.9 km
Shopping
  • Ekimachi 1Chome Beppu
    2.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Suginoi Palace
    520 m
  • Statue of Kumahachi Aburaya
    2.3 km
  • Beppu Tower
    2.7 km
  • Jigokumushikobo Kannawa
    3.7 km
  • Yukemuri Observatory
    3.8 km
  • Kamado Jigoku
    3.8 km
  • Hells of Beppu
    3.8 km
  • Umi Jigoku
    3.9 km
  • Tatsumaki Jigoku
    5.0 km
  • Chinoike Jigoku
    5.0 km
Nearby landmarks
  • Sugino Hotel Tanayu Onsen
    490 m
  • Suginoi Palace
    520 m
  • Ichinoide Kaikan
    660 m
  • Beppu Art Museum
    760 m
  • Global Tower
    900 m
  • B-Con Plaza, Global Tower
    910 m
  • B-Con Plaza
    1.0 km
  • Beppu Rakutenchi
    1.0 km
  • Beppu Park
    1.4 km
  • Mugen-no-Sato
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    The property
    • Number of restaurants3
    • Most recent renovation2014

    Property announcements

    Regarding Facility Use:

    - Large communal bath
    The Sorayu bath is usable only by guests staying in the Sora Wing. For guests staying in the Niji Wing and Central Wing, please use the Tanayu bath.
    *As the Tanayu bath is undergoing renovations until June 30, 2023 (Fri.), guests staying in the Niji Wing and Central Wing are asked to use the Midoriyu bath.

    - About meal venue
    Terrace & Dining Sora is usable only by guests staying in the Sora Wing. For guests staying in the Niji Wing and Central Wing, please use Ceada Palace.
    *There are plans where the meal venue is Ceada Palace even for guests staying in Sora Wing. Information is listed on the plan name, so please take note when making the reservation.

    Due to reconstruction of the accommodation wing, the lodging passageway connecting the Suginoi Palace to the Central Wing will not be usable. When transferring between facilities, please use the shuttle bus from each facility's entrance.

    When selecting a child rate, please select the rate that matches the age of the child.
    9-12 years old: Child A. *If using a plane, children 12 years old (as of the starting day of travel) are considered as Adult, so please select Adult. / 6-8 years old: Child B. / 3-5 years old: Child C. / 0-2 years old: Child D.

    There are no allergy-friendly meals or list of allergens.

    The Central Wing Ceada Floor Ceada Standard Twin room open-air baths are semi open-air.

    Regarding Operation Conditions:
    Ristorante Azzurri and Japanese Restaurant Hanamizuki will be closed.

    *Proxy reservations by travel agencies are prohibited.
    *Please note, if discovered, said reservations will be cancelled.

    - Normal cancellation policy (for up to 14 guests):
    Day of check-in/No show: 100% of accommodation charge, Day before check-in date: 50%, 3 days before check-in date: 30%, 5 days before check-in date: 20%, 7 days before check-in date: 10%.

    *Different cancellation fees apply for 15 or more guests. Please contact the hotel dir

    Reviews of Suginoi Hotel from verified guests

    4.4
    Excellent
    Location4.6
    Room comfort and quality4.4
    Service4.5
    Access4.3
    High score for Beppu
    Showing 342 comments from actual guests
    12345
    5.0
    Debi from United Kingdom
    Couple

    Exceptional”

    Absolute gem of a place. Unfortunately didn't get to make the most of our rooms as we were late coming home from rugby match. We used pool following day.

    Reviewed October 21, 2019

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    4.9
    Add from Thailand
    Group

    Exceptional”

    โรงแรมใหญ่มาก มีสิ่งอำนวยความสะดวกครบทุกอย่าง มีรถรับส่งจากสถานีเบปปุ มีออนเซ็นชมวิว หลายจุด อาหารดีมากทุกมื้อ ห้องขนาดใหญ่มากค่ะ โดยรวมHappy มากๆ

    Reviewed October 10, 2019

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    4.5
    Fallon from Malaysia
    Group

    Excellent”

    Pros: onsen, free shuttle, buffet breakfast and dinner Cons: rooms in main building are outdated

    Reviewed September 19, 2019

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    4.0
    Etecouture from Sweden
    Couple

    Very good”

    We had 'Japanese/Western-style Room'. In general hotel is not new and needs re-fresh, it's huge, to big - you feel there as in 'factory'. Dinner was ok but nothing special, breakfast was better. There are many non-japanese people are working in the dinner-

    Reviewed April 18, 2019

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    4.2
    Thomas from Singapore
    Couple

    Excellent”

    Good selection of Onsen,,even for family. Buffet meals is adequate with both Japanese and Western

    Reviewed April 18, 2019

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    3.9
    w from China
    Group

    Very good”

    very disappointed on the pufferfish dinner. it looks very nice and fresh but it tasted nothing special and not as tasty as ordinary fish

    Reviewed February 19, 2019

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    4.0
    w from China
    Group

    Very good”

    Parking is a little bit complicated as you need to travel with suttle bus from the hotel to the carpark. Must spare 30 minutes of time to pick up your car.

    Reviewed February 19, 2019

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    3.0
    Cathy from Hong Kong SAR, China
    Solo traveler

    Above average”

    The hotel made me feel disappointing starting from the moment for check-in. This was a typical big and commercial hotel. However, it was not a good choice if you come by car. The car park was some distance away from the hotel’s buildings (I stayed in Ho

    Reviewed October 01, 2018

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    4.9
    Annie from Hong Kong SAR, China
    Group

    Exceptional”

    Excellent place for kids

    Reviewed July 17, 2018

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    4.2
    LauWS from Singapore
    Group

    Excellent”

    Reason we chose this hotel was it shown up as the top choice in Tripadvisor and few other booking sites. And I'm glad we did. Indeed this is more like an Integrated Resort then just a standard hotel outfit. There are the original main building and the ne

    Reviewed January 30, 2018

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    4.9
    don from Hong Kong SAR, China
    Couple

    Exceptional”

    The hotel is a big and organised complex. Sugioni is the #1 choice for all first time visitor to Beppu and all those who don't intend to drive. The hotel has everything you would look for a fun and relaxing stay at Beppu. We were at the grace floor and we

    Reviewed December 03, 2017

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    4.9
    Pearl
    Couple

    Exceptional”

    Nice spacious Japanese Western room with ocean view. The food here is excellent!!

    Reviewed October 29, 2017

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    4.2
    Gary from Canada
    Group

    Excellent”

    Although the location is not very convenience but they offer shuttle service. Hot springs are very good. It is a recommended hotel for family.

    Reviewed December 30, 2016

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    4.4
    inorbit from South Korea
    Couple

    Excellent”

    Very good. Recommended for first timers and experienced.

    Reviewed December 09, 2016

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    4.5
    joyfulhk from Hong Kong SAR, China
    Group

    Excellent”

    Huge Hotel with swimming pool, sunrise view hot springs, delicious buffet dinner, highly recommended^^

    Reviewed December 05, 2016

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    5.0
    4G from Hong Kong SAR, China
    Group

    Exceptional”

    It is my first time to go travelling with my mother-in-law , father-in-law and two kids. Not only kids but also the adults enjoyed so much.

    Reviewed October 10, 2016

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    4.5
    Sara from Japan
    Group

    Excellent”

    We were three adults and two young children staying in a Japanese/ Western-style room in Hana Wing with an ocean view. The room was lovely, spacious and comfortable. The night view was stunning! We didn't realise how extensive the facilities at Suginoi wer

    Reviewed October 07, 2016

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    5.0
    Crystalmild from Thailand
    Couple

    Exceptional”

    Great entertainment complex for Onsen experience. This hotel got 3-4 big pools for Onsen and pool outdoor. It's a great choice for a getaway or spend quality time with family of all ages. Dinner and breakfast are superb too, buffet with lots of fresh food

    Reviewed September 10, 2016

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    4.7
    teerachai from Thailand
    Group

    Exceptional”

    Very nice view onsen, adorable light fountain show, nice staff and tasty meal.

    Reviewed August 09, 2016

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    4.9
    Simon from Canada
    Group

    Exceptional”

    Super convinent shuttle service at the Beppu station. Outdoor onsen is mind blowing. Food buffet is outstanding. For what you pay, the service you receive is really great. The room was really big too. Def. recommend to all others. Maybe try Hana kan next t

    Reviewed June 30, 2016

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    12345
    This property is in high demand.

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