[About Reservations by Travel Agencies]
*Proxy reservations by travel agencies are prohibited.
*Please note, if discovered, said reservations will be cancelled.
To Guests with Food Allergies:
At the Beppu Suginoi Hotel, a variety of menus are prepared in the same kitchen with the same cookware.
Additionally, cleaning of tableware, etc. is done in the same location with the same washing machine so there is a possibility of these coming into contact with food allergens. As such, in consideration of guests' safety, the hotel does not provide menus for guests with food allergies or allergen lists.
Guests to the hotel should be aware of the above and use their own judgment on whether they will partake in meals or not.
The hotel apologizes for any inconveniences and asks for guests' understanding in this matter. The rate for Child B guests applies to children age 3-5. For children younger than age 3, please make an inquiry.