Grand Mercure Beppu Bay Resort & Spa

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Gold star ratings are provided by partner site to reflect the comfort, facilities, and amenities you can expect.

1825 Irie, Hiramichi, Hiji-machi, Hayami-gun, Hiji, Beppu, Japan, 879-1508

Highlights

Bath
Gift/souvenir shop
Laundromat
Car park

Facilities

Swimming pool

Free parking

Shuttle service

Large indoor bath

Kid's club

Open-air bath (non-mixed)

Bath

Laundry

Room comfort and quality 4.2
Service 3.9
Location 3.8
Access 3.3
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Closest transportation

Bungo Toyooka Station is within 0.71 km

View map

3.8Very good

Location rating score

Location
Parking
Lowest price includes
Popular landmarks
Tatsumaki Jigoku
3.7 km
Chinoike Jigoku
3.7 km
Yukemuri Observatory
4.7 km
Jigokumushikobo Kannawa
5.0 km
Kamado Jigoku
5.0 km
Closest landmarks
Bungo Toyooka Station
710 m
Kamegawa Station
2.8 km
Beppu Medical Center
2.8 km
Select Foods Shop Numata
3.0 km
Sun Store
3.1 km

Important information

Service3.9
Check-in from15:00
Check-out until11:00
Location rating3.8
Closest airportOita Airport (OIT)
Distance from airport25.9 km

Rooms available at Grand Mercure Beppu Bay Resort & Spa

Superior Twin Room
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  • Room size: 36 m²
  • Mountain
Please provide dates to see prices.
Japanese/Western-style Standard Junior Suite
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  • Room size: 74 m²
  • Ocean
Please provide dates to see prices.
Family Superior Room *With Lounge Perks
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  • Room size: 36 m²
  • Non-smoking
Please provide dates to see prices.
Japanese/Western-style Standard Junior Suite
...
  • Room size: 74 m²
  • Mountain
Please provide dates to see prices.
Japanese-style Room
...
  • Room size: 15 m²
  • Non-smoking
  • 4 futons
Please provide dates to see prices.
Standard Deluxe Suite
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  • Room size: 160 m²
  • Ocean
Please provide dates to see prices.
Standard Deluxe Suite
...
  • Room size: 160 m²
  • Ocean
Please provide dates to see prices.
Japanese-style Room
...
  • Room size: 15 m²
  • Non-smoking
  • 4 futons
Please provide dates to see prices.
Standard Twin Room
...
  • Room size: 36 m²
  • Ocean
  • 2 semi double beds
Please provide dates to see prices.
Standard Triple Room *With Lounge Perks
...
  • Room size: 36 m²
  • Ocean
Please provide dates to see prices.
More about Grand Mercure Beppu Bay Resort & Spa Exterior view

More about Grand Mercure Beppu Bay Resort & Spa

This hotel commands the best view of Beppu Bay. Good access to sightseeing spots including Beppu, Yufuin, and the Kunisaki Peninsula.

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Amenities and facilities

Languages spoken
  • English
Accessibility
  • Braille support in public spaces unavailable
  • Elevator for wheelchair unavailable
  • Gravel path at entrance unavailable
  • Handrails in stairs and hallways
  • In-room emergency alarm unavailable
  • In-room emergency alarm for hearing impaired unavailable
  • In-room toilet and bathtub with handrails unavailable
  • Shared acccessible toilet
  • Sign-language support at reception unavailable
  • Slope at entrance
  • Wheelchair unavailable
  • Wheelchair accessible
Things to do, ways to relax
  • Pool (seasonal opening)
  • Swimming pool [outdoor]
Swimming & soaking
  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)
Services and conveniences
  • Fax
  • Gift/souvenir shop
  • Laundromat
For the kids
  • Baby/Kids room
  • Swimming pool [kids]
Sports equipment rental
  • Bicycle rental
Getting around
  • Car park [free of charge]
  • Car park [indoor] unavailable
  • Car park [outdoor]
  • Shuttle service
Available in all rooms
  • Bathtub
  • Non-smoking
  • Refrigerator
  • Toilet with bidet
  • TV with free channels

Hot spring Information

Hot water type
  • Hot spring
Health benefits
  • Nerve pain/Rheumatism
  • Bone fracture/Scald/Wound aid
  • Hemorrhoid aid
  • Feminine ailment aid
  • Illness recovery/Stress relief
  • Motor dysfunction aid
  • Articular pain aid
  • Muscle pain aid
  • Frozen shoulders aid
  • Digestive ailment aid
  • Neuralgia aid
  • Wound aid
  • Bruise aid
  • Sensitivity to cold aid
Spring quality
  • Chloride spring

Location

1825 Irie, Hiramichi, Hiji-machi, Hayami-gun, Hiji, Beppu, Japan, 879-1508

Very good3.8

Location

Airports
  • Oita Airport (OIT)
    25.9 km
  • Yamaguchi Ube Airport (UBJ)
    67.4 km
Public transportation
  • Bungo Toyooka Station
    710 m
Hospital or clinic
  • Beppu Medical Center
    2.8 km
Shopping
  • Ekimachi 1Chome Beppu
    8.5 km
Cash withdrawal
  • ATM
    700 m

What's nearby

Popular landmarks
  • Tatsumaki Jigoku
    3.7 km
  • Chinoike Jigoku
    3.7 km
  • Yukemuri Observatory
    4.7 km
  • Jigokumushikobo Kannawa
    5.0 km
  • Kamado Jigoku
    5.0 km
  • Hells of Beppu
    5.0 km
  • Umi Jigoku
    5.2 km
  • Suginoi Palace
    8.3 km
  • Beppu Tower
    8.3 km
  • Statue of Kumahachi Aburaya
    8.5 km
Nearby landmarks
  • Bungo Toyooka Station
    710 m
  • Kamegawa Station
    2.8 km
  • Beppu Medical Center
    2.8 km
  • Select Foods Shop Numata
    3.0 km
  • Sun Store
    3.1 km
  • Shiroshita Park
    3.3 km
  • Shookuji Temple
    3.3 km
  • Chido-kan
    3.3 km
  • Hiji Castle Ruin
    3.3 km
  • Yokoku Station
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

    For anything that's not mentioned on this page, please directly ask the property.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    The property
    • Opened in 1990
    • Number of floors13
    • Number of rooms289
    • Number of restaurants0

    Property announcements

    - Please contact the lodging if checking in past 19:00. If check-in is after 19:30, dinner cannot be provided. Also, please note that refunds will not be issued in such cases.
    - There is a free shuttle from Beppu Station running every hour from 15:00 to 18:00, so please make use of it.

    Child rate bookings are applicable to age groups as follows:
    (3-12 years old = Child B; 0-6 years old = Child D)
    *Child rate settings may vary depending on the room type and plan. Please check the booking screen.

    Guests with food allergies will be served a hypoallergenic menu, so please make sure to inform the hotel at least 5 days before accommodation.
    (Please note that hypoallergenic menus will not be available in case of buffet meals.)

    Breakfast is usually offered as a buffet style.
    Japanese-style rooms and Japanese/Western-style rooms are 35㎡.
    Currently listed room sizes refer to the main room only.

    Reviews of Grand Mercure Beppu Bay Resort & Spa from verified guests

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    All ratings and comments on JAPANiCAN are from verified guests who must complete a stay before submitting a review.

    3.9
    • Room comfort and quality score 4.2 out of 5 and is a high score in Beppu
      Room comfort and quality4.2
    • Service score 3.9 out of 5 and is a high score in Beppu
      Service3.9
    • Location score 3.8 out of 5 and is a high score in Beppu
      Location3.8
    • Access score 3.3 out of 5 and is a high score in Beppu
      Access3.3
    High score for Beppu

    Reviews are provided by verified guests of JAPANiCAN.com and Rurubu Travel, both trusted brands from JTB Corp.

    japanican-logorurubu-logo
    Guest Type
    Language
    Showing 158 comments from actual guests from JAPANiCAN.com and Rurubu Travel. Some reviews may be machine-translated.
    Changed to review page 1
    1. 1.0

      Group
      Stayed 1 night in July 2022

      “Poor response, low level.”

      Breakfast buffet If you go at the reserved time, you can't get in. Customers have to find their own seats. We are full right now. When I told him that it was my reservation time, he replied, "Yes, but the guest in front of me didn't get out..." The hotel's management was to blame, but they shifted the blame to us. The person was handing out candy to people who had finished their meal and were leaving. No need to put so much effort into it. There was a long line of people waiting to get their meals even after entering the venue. The female staff gave up dealing with it. Not enough white rice (sweat) All disappointing. The staff was very rude and rude to us, and the staff was very rude and rude to us. There was a long line at check-out. There were people who could not get off the elevator because of the long line. I know it's tough with the coronation, but it's a clear misdirection.

      Reviewed July 20, 2022
    2. 5.0

      Group
      Stayed 1 night in May 2022

      “I was impressed by the wonderful staff!”

      I was moved to tears by the sincerity of the staff here, which was unprecedented. It was a wonderful memory that I will never forget among the hotels in Oita Prefecture. I sincerely look forward to seeing you again someday. Thanks to the wonderful staff, the hotel was able to provide a number of detailed innovations that are not found in other hotels.

      Reviewed May 17, 2022
    3. 4.0

      Group
      Stayed 1 night in April 2022

      “Facilities are old, but”

      The facilities and rooms were old, but they were well cleaned and I was satisfied. We had a baby with us, but there were baby cots, baby chairs, etc. in the breakfast room, and the staff was very kind and helpful. The dinner room also had baby chairs and coloring books for babies, but I felt that the volume of the Japanese kaiseki meals was not large enough. I think men would not be satisfied. I also disliked the fact that the food kept being brought to the table, and the nabe dishes were cooked quickly and seemed to be rushed through. I guess they wanted to open the table as soon as possible, but I would like them to let us eat slowly at least during the meal during the trip.

      Reviewed April 19, 2022
    4. 4.0

      Group
      Stayed 1 night in July 2021

      “Pool Season”

      I took my elementary school students and toddler .... We used the night pool. The lighting was colorful and dark, and the mood was mature, but most of the users were children. I stood by the pool and watched, but I was concerned about the lighting, which was so dark that I could not make out the children's faces unless I was very close to them. The staff was there but I wanted to keep an eye on my children. I thought it could have been a little brighter.... Breakfast was a buffet with a variety of items and they seemed to take care of hygiene. It was delicious.

      Reviewed July 24, 2021
    5. 4.0

      Couple
      Stayed 1 night in July 2021

      “Use Oita Travel Discount Coupon”

      I was able to get a weekday off by using a coupon only available in the prefecture, so I went to this restaurant just to have a bite to eat. I personally liked the Chinese stir-fry with green pepper, and ordered it again. Next time, I would like to try the Japanese meal plan.

      Reviewed July 17, 2021
    Changed to review page 1

    This property is in high demand.