4.1

Excellent
/5
(27 reviews)View guests comments
View map

4.7

Exceptional

Location rating score

Popular landmarks
Kobe Oji Zoo 5.4 km
Kobe Animal Kingdom 5.8 km
Sannomiya Center Gai Shopping Street 6.9 km
Kobe Nunobiki Herb Gardens 7.1 km
Ikuta Shrine 7.3 km
Kobe Kitano Museum (Ijinkan-gai) 7.3 km
Chinatown (Nankinmachi) 7.5 km
Meriken Park 7.5 km
Kobe Port Tower 7.7 km
Kobe Harborland 8.3 km
Nearby landmarks
Rokko Island 60 m
Island Center 70 m
Kobe Rokko Island 100 m
Museum of Silk Road Carpets 160 m
Kobe Fashion Mart 160 m
Kobe Fashion Museum 160 m
Kobe Artists Museum 160 m
Island Kitaguchi 400 m
Rokkō Island Park 430 m
Kobe City Koiso Memorial Museum of Art 430 m
Kobe Bay Sheraton Hotel And Towers
Club Japanese-style Suite - Guestroom Kobe Bay Sheraton Hotel And Towers
 Kobe Bay Sheraton Hotel And Towers
Exterior view Kobe Bay Sheraton Hotel And Towers
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Kobe Bay Sheraton Hotel And Towers

2-13 Naka, Koyo-cho, Higashinada-ku, Kobe-shi, Kobe, Kobe, Japan, 658-0032 - View map
  • Bath

  • Bar

  • Currency conversion service

  • Exercise area

  • Tennis court

Service4.4
Number of restaurants5
Location rating4.7
Closest airportKobe Airport (UKB)
Distance from airport7.0 km

Rooms available at Kobe Bay Sheraton Hotel And Towers

Club Japanese-style Suite
...
  • Room size: 56 m²
  • Ocean
Please provide dates to see prices.
Room
...
  • Room size: 108 m²
  • Mountain
Please provide dates to see prices.
Room
...
  • Room size: 108 m²
  • Mountain
Please provide dates to see prices.
Room
...
  • Room size: 72 m²
  • Mountain
Please provide dates to see prices.
Room
...
  • Room size: 52 m²
  • Mountain
  • 2 semi double beds
Please provide dates to see prices.
Room
...
  • Room size: 28 m²
  • Ocean
  • 1 king bed
Please provide dates to see prices.
Premier King Room (Preferred Floor)
...
  • Room size: 49 m²
  • Ocean
  • 1 super king bed
Please provide dates to see prices.
Deluxe Twin Room (Club Floor)
...
  • Room size: 36 m²
  • Mountain and Night
Please provide dates to see prices.
Deluxe Twin Room (Preferred Floor)
...
  • Room size: 36 m²
  • Mountain and Night
  • 2 semi double beds
Please provide dates to see prices.
Premier King Room (Club Floor)
...
  • Room size: 49 m²
  • Ocean
  • 1 super king bed
Please provide dates to see prices.
Overall rating:

4.1

Excellent
27 reviews
Location
4.7
Room comfort and quality
4.4
Service
4.4
Read all reviews >
More about Kobe Bay Sheraton Hotel And Towers

More about Kobe Bay Sheraton Hotel And Towers

The Kobe Bay Sheraton Hotel & Towers stands over the surrounding area as a landmark on Rokko Island in Kobe's Minato-machi, which still retains a strong international character.

This is a luxury hotel where guests can enjoy the fine quality only available from Sheraton, a world-leading brand in hotels, and which has been chosen every year consecutively as a 4 Pavilion (Top class comfort) in the Michelin Guide. While inheriting the Sheraton Hotel spirit, with more than 400 locations in 75 countries around the world, the hotel also values its identity as a Sheraton in Japan, with the theme of "Japanese Sheraton." Under this theme, the hotel is replete with appealing facilities, including the Kobe Rokko Hot Spring Hamaizumi, which uses its own natural hot springs, a club lounge, Sheraton Marche, and a kids' land. Guests rooms are available on five distinctive floors (Spa Floor, Club Floor, Sheraton Floor, Preferred Floor, and Ladies Floor), which a variety of guests - from families and female travelers to customers from abroad - can use for their private or business needs.

There are 7 unique restaurants and bars which guests can choose from, including a restaurant and teppanyaki restaurant on the top floor from which guests can enjoy Kobe's $10 million nightscape, a genuine Cantonese restaurant, a daily special buffet with an abundance of variety, and a casual pub.

-Associate hotel to Universal Studios Japan
-Free Internet connection (Wi-Fi/LAN)
-Free 24 hour parking lot
-Beauty treatment available
-Pool & tennis court available
-Fitness club available
-Wedding venue available
-Convenient as a base for sightseeing (USJ, Hanshin Koshien Stadium, KidZania Koshien, Oji Zoo, Suma Aqualife Park, Osaka Aquarium Kaiyukan, Osaka, Sannomiya, etc. are mostly within a 30 minute drive)

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Amenities and facilities

Languages spoken

  • English

Accessibility

  • Braille support in public spaces
  • Elevator for wheelchair
  • Gravel path at entrance
  • Handrails in stairs and hallways
  • In-room emergency alarm
  • In-room emergency alarm for hearing impaired
  • In-room toilet and bathtub with handrails
  • Shared acccessible toilet
  • Sign-language support at reception
  • Slope at entrance
  • Wheelchair
  • Wheelchair accessible

Internet access

  • Free internet access
  • Internet access – wireless

Things to do, ways to relax

  • Exercise area
  • Massage
  • Pool (year-round)
  • Swimming pool [indoor]
  • Tennis court

Dining, drinking, and snacking

  • Bar
  • Chinese cuisine
  • Coffee shop
  • Room service
  • Skylounge
  • Vending machine
  • Western cuisine

Swimming & soaking

  • Bath
  • Large indoor bath
  • Open-air bath (non-mixed)

Services and conveniences

  • Beauty salon
  • Currency conversion service
  • Gift/souvenir shop
  • Laundry service
  • Safety deposit boxes
  • Wedding venue

Getting around

  • Car park [indoor]
  • Car park [outdoor]
  • Parking [paid]

For the kids

  • Baby cot

Available in all rooms

  • Bath towel
  • Body soap
  • Hair dryer
  • Razor
  • Shampoo and conditioner
  • Toilet
  • Toothbrush
  • Towels
Hot spring Information

Hot water type

  • Hot spring

Health benefits

  • Nerve pain/Rheumatism
  • Hemorrhoid aid
  • Illness recovery/Stress relief
  • Motor dysfunction aid
  • Articular pain aid
  • Muscle pain aid
  • Frozen shoulders aid
  • Digestive ailment aid
  • Neuralgia aid
  • Bruise aid
  • Sensitivity to cold aid

Spring quality

  • Chloride spring
  • Other
Hot spring on site

Indoor public bath (Female only)

  • Capacity
    0 persons
  • Opening hours
    06:00~10:30 and 12:30~00:00
  • Number of bathtubs
    7
  • Bath style
    Tile

Indoor public bath (Male only)

  • Capacity
    0 persons
  • Opening hours
    06:00~10:30 and 12:30~00:00
  • Number of bathtubs
    7
  • Bath style
    Tile

Open-air bath (Male only)

  • Opening hours
    12:30~00:00 (01/01~12/31)
  • Bath style
    Japanese cypress

Open-air bath (Female only)

  • Opening hours
    12:30~00:00
  • Bath style
    Japanese cypress
Location
2-13 Naka, Koyo-cho, Higashinada-ku, Kobe-shi, Kobe, Kobe, Japan, 658-0032
Exceptional
Location

4.7

Airports

  • Kobe Airport (UKB)
    7.0 km
  • Osaka International Airport (ITM)
    18.7 km

Public transportation

  • Island Center
    70 m
  • Island Kitaguchi
    400 m

Hospital or clinic

  • Sumiyoshigawa Hospital
    3.4 km

Shopping

  • Kobe Harborland
    8.3 km

Convenience store

  • Family Mart
    60 m
What's nearby

Popular landmarks

  • Kobe Oji Zoo
    5.4 km
  • Kobe Animal Kingdom
    5.8 km
  • Sannomiya Center Gai Shopping Street
    6.9 km
  • Kobe Nunobiki Herb Gardens
    7.1 km
  • Ikuta Shrine
    7.3 km
  • Kobe Kitano Museum (Ijinkan-gai)
    7.3 km
  • Chinatown (Nankinmachi)
    7.5 km
  • Meriken Park
    7.5 km
  • Kobe Port Tower
    7.7 km
  • Kobe Harborland
    8.3 km

Nearby landmarks

  • Rokko Island
    60 m
  • Island Center
    70 m
  • Kobe Rokko Island
    100 m
  • Museum of Silk Road Carpets
    160 m
  • Kobe Fashion Mart
    160 m
  • Kobe Fashion Museum
    160 m
  • Kobe Artists Museum
    160 m
  • Island Kitaguchi
    400 m
  • Rokkō Island Park
    430 m
  • Kobe City Koiso Memorial Museum of Art
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies

Others

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    The property

    • Number of restaurants5
    • Opened in 1991

    Parking

    • Daily parking fee0.0 JPY

    Reviews of Kobe Bay Sheraton Hotel And Towers from verified guests

    4.1
    /
    5
    Excellent
    Location4.7
    Room comfort and quality4.4
    Service4.4
    Access3.9
    High score for Kobe
    All guests (27)
    Available languages
    Showing 20 comments from actual guests
    4.0
    Flo from Japan
    Couple

    Very good”

    Stayed on the 16th floor. Very spacious and clean room. Comfortable shower and bath areas with nice amenities. Hotel has a lovely spa you can use although it does get busy during the evening. We visited USJ from the hotel- you can buy park tickets at the h

    Reviewed December 14, 2016

    See room deals

    4.7
    Ted from Taiwan
    Group

    Exceptional”

    不論餐食或溫泉都是一流的 唯一的小缺點就是地理位置比較偏

    Reviewed May 07, 2018

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    4.0
    DL from Hong Kong SAR, China
    Group

    Very good”

    Rooms and facilities are ok. The onsen is surprising nice and with spacious rest area. Food is a big letdown, buffet dinner is poor and substandard.

    Reviewed August 01, 2017

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    4.4
    VIN from Taiwan
    Group

    Excellent”

    房間什麼都好 但 海景 好遠 看到的是醫院大樓…

    Reviewed May 17, 2017

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    4.4
    Susanna from Hong Kong SAR, China
    Couple

    Excellent”

    地點距離神戶市中心有數站,但步出Portliner車站就是酒店也方便,最理想是它的溫泉,早餐很棒,自助晚餐比較少選擇,房間比一般日本酒店算大,6呎雙人大床很舒適。

    Reviewed May 06, 2017

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    4.0
    HUANG from Taiwan
    Group

    Very good”

    服務超好,櫃台服務人員可用英文溝通。我們一開始用機器買錯機場立木津巴士的時間,也很客氣的退費給我們,除了五顆星以外,沒甚麼好說的。

    Reviewed October 28, 2016

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    4.7
    Vin from Taiwan
    Group

    Exceptional”

    服務好,床也舒服。有附環球影城的票,真是太超值了。

    Reviewed July 17, 2016

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    4.0
    ann from Taiwan
    Couple

    Very good”

    基本上都很滿意,除了房間有點煙位也比想像中小,但其實夠住了啦 備品準備齊全又貼心,交通方便附近還有超市,早餐很好吃!

    Reviewed July 05, 2016

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    3.3
    Kenny from Hong Kong SAR, China
    Couple

    Good”

    傳統高級飯店格局,客房寬敞、服務有保證。 地點離市中心較遠,不大適合愛夜生活的旅客。(但我個人OK) 以這價錢可以住這種級數的飯店,我覺得十分超值。

    Reviewed March 26, 2016

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    5.0
    阿辰 from Taiwan
    Solo traveler

    Exceptional”

    推!

    Reviewed January 16, 2016

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    4.4
    dina from Hong Kong SAR, China
    Group

    Excellent”

    Great service. free parking

    Reviewed September 17, 2015

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    4.4
    dina from Hong Kong SAR, China
    Group

    Excellent”

    Great service. Free parking.

    Reviewed September 17, 2015

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    2.9
    日本旅遊家 from Hong Kong SAR, China
    Group

    Above average”

    早餐自肋式多選擇ok美味,附近有商場但沒有太多食店且晚上很早關門,客房干淨廁所比一般日本廁所大,雖近鐵路但是為較遠之尾站,自駕較方便

    Reviewed July 11, 2015

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    3.2
    QQ from Taiwan
    Group

    Good”

    房間適中,離市區遠。但如果是從飯店到關西機場很方使,有利木津巴士可直達。

    Reviewed June 08, 2015

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    4.4
    대추나무 from South Korea
    Group

    Excellent”

    간사이공항에서 리무진 시간대를 잘 맞추면 호텔까지 가서 편하긴 한데 운행하는 버스가 자주 없어 불편 합니다. 객실,온천은 좋았습니다.

    Reviewed October 21, 2018

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    5.0
    Cindy from South Korea
    Group

    Exceptional”

    식사는 안해서 모르겠는데 밖에서 식당 봤을 때 좋아보였어요. 방 상태랑 서비스 뿐만아니라 어메니티 조차도 최상!(마스크시트 Made in Korea더라구욯ㅎㅎㅎ) 온천도 진짜 좋았어요. 한국 목욕탕처럼 생겼는데 건식목욕탕으로 숨쉬기 훨씬 편했어요! 그 지하철 통로로 나오면 바로 호텔 라운지, 프론트랑 연결되있어서 위치, 이동도 짱짱맨 프론트에 이것저것 물어봐서 귀찮을텐데 친절하게 대답도 잘 해주심 근데 영어를 잘 하는 편이 아니라서 여러번 다른

    Reviewed June 18, 2018

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    4.2
    하품 from South Korea
    Group

    Excellent”

    공항에서 호텔앞에 내려주는 리무진이 12시간대에는 없어서 13시까지 공항에서 기다리다 갔어요!시내에서 떨어져있어서 관광이 목적이시면 불편합니다~ 아이와 엄마와 함께 썼는데 신발을 벗고 지내는 다다미방이 일반 방보다 더 좋았어요

    Reviewed April 15, 2018

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    4.4
    윤찬용 from South Korea
    Solo traveler

    Excellent”

    전반적인 시설과 서비스는 매우 만족스러웠습니다. 식사는 조식밖에 이용하지 못했지만 뷔페 퀄리티도 적당히 만족스러웠습니다. 대중온천 무료이용권을 받았지만 개인 미스로 시간을 착각하여 이용시간을 놓친게 후회되네요. 단점으로는 인근 대중교통시설인 롯코라이너의 요금이 한 번 이용 시 210~250엔으로 조금 비싸게 느껴졌습니다.

    Reviewed January 18, 2018

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    4.7
    WDJH from South Korea
    Group

    Exceptional”

    사우나가 정말 좋았습니다 생각보다 이동성도 교통편도 좋았습니다 프론트에 한국인 직원분이 계셔서 이것저것 도움도 받았습니다

    Reviewed March 13, 2016

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    4.5
    里山静流 from China
    Group

    Excellent”

    A great hotel. But the island it located is quite away from Kobe. I am into some business in this island, if so are you, choosing this place won't disappoint you. I'm quite sure for that.

    Reviewed October 13, 2015

    See room deals

    This property is in high demand.

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