Before I go, I was really upset about the service, as I mailed to reserve the shuttle bus but no reply though I mailed many times. Finally when I arrived Toba station, I tried to take the shuttle and my reservation was there.
Going to The Earth is a really long way from Toba station, glad there is shuttle bus available. When got off the bus, the hotel staff already waited and greeted the guest, they can even called my name, it is very impressive.
The guest room is amazing with private open air hot springs, very spacious and such a quiet and peaceful place, the ocean view is spectaculous, we saw the sunrise at the roof top.
Food was good and the service was all good, I will strongly recommend it to my friends, though it's a bit pricey but definitely worth.
** Staff may not speak very good English, may be the reason why no reply to my ask for shuttle bus booking.