This was our first time visit in Hakone, and we love the hotel. Really convenient location closer to the main train station (Hakone-Yumoto) to explore natures and the hotel also closer to local bus stops, therefore totally recommend for people who might not have a rental car. As soon as we walked in, it feels like home. Very friendly staff and they provided all helpful tips throughout our stay. The food menu is preset, with a lot of courses, so you won't feel you will be hungry after all. However, personally not a big fan of some of the small dishes. Wish there is a choice for different dishes. The onsen in our room is amazing and we enjoyed every single bit of it.