The location of this hotel is very convenient because it's only 5-minute walk from the hotel to Sapporo JR Station! In particular, the staff called Noboru Takezawa is very kind and helpful. He is very patient to assist me in dealing with delivery. His English is very good so we can communicate well! Noboru is the best staff I've ever met! Even if I was already back to my country, he still emailed me about my delivery stuff. What a great staff! I enjoyed my stay a lot!