Loved everything! Tickets were delivered to our hotel as promised, and we checked our itenerary and time of departure upon arrival in the hotel.
Nozomi is super comfortable (and fast, obviously), and we found the Sunrise Tour counter easily, as we checked the map :)
The guide, Tammy-san was very helpful and answered tons of related (and unrelated) questions.
This tour covers most of Kyoto major attractions, though I'd choose a shrine over palace everytime :)
We got lucky with the weather, so the Golden pavilion was positevly glowing in the sun!
Would definately reccomend the tour, if you have only one day to spare for Kyoto (though, really, you can easily spend a week at the least there).