The tour went very smoothly from the meet up to the drop off. There were many staff at the meet up point (Keio Plaza Hotel) who guided us on what to do and explained things to us in good English. Our guide, Mika, was excellent. She spoke fluent English, was friendly and very informative. She took good care of us the entire tour. We were very lucky to see Mount Fuji during our tour and reached the 4th station (5th station was closed due to snowfall) where we had a stunning view of the mountain range and had some time to play with snow. Lunch served was seafood & vegetable tempura and chicken and rice. We avoided the chicken as we could not ascertain its halal status. After that, we went on the Komagatake Ropeway which had a spectacular view of the surrounding area on the summit and we were given a slightly longer time on the cruise on Lake Ashi which was relaxing. Overall, I highly recommend this tour.